Why Nepal businesses are investing in online stores
Nepal is a market of about 29 million people where online stores are growing fast, with Kathmandu as its capital.
Nepal's digital wallets eSewa and Khalti have made online payments mainstream in just a few years. Stores that combine wallet payments with valley-wide fast delivery are winning.
That is why more companies in Nepal are moving from phone, WhatsApp and spreadsheet orders to a proper online store — one place where products, prices, payments, orders and customers are managed together.
Localised for Nepal, not translated into it
A store that works in Nepal respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Nepalese rupee (NPR), formatted the way Nepal customers read them.
Language and content
We localise pages, emails and notifications into Nepali and English where your audience needs it.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Nepal recognise: eSewa and Khalti and delivery through Nepal Post.
Domain, phone and contact
A .np domain (or your own) builds local trust and search relevance. Contact buttons are pre-set with +977, so a customer in Nepal taps once to call or message.
Designed to your requirements, not a template
Every NNT Mart online store in Nepal is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
Typical clients include D2C start-ups, speciality shops, manufacturers selling direct and grocery and food businesses. Categories that sell especially well online in Nepal — electronics and mobiles, fashion, groceries and handicrafts — get catalogue structures and filters designed for them.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Core modules we build for Nepal clients
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Branded storefront
A fast, mobile-first design on your own domain with your colours, typography, banners, landing pages and SEO-ready category structure. Shipping rules can use Nepal Post, Pathao and Upaya City Cargo as well as your own delivery staff in Nepal.
Catalogue manager
Categories, brands, variants, bundles, specifications, images, videos and bulk import/export so your team can manage thousands of SKUs. Stock can be held in Nepal or anywhere in Nepal, with pickup and local-delivery options where they make sense.
Checkout and payments
Guest and account checkout, local payment gateways, wallets, bank transfer, cash on delivery, coupons and abandoned-cart recovery. Revenue reports by product, repeat buyer and delivery area of Nepal guide stock and marketing decisions.
Orders and fulfilment
Order confirmation, packing slips, courier booking, tracking links, cancellations, returns, refunds and customer notifications. Content and design can follow how customers in Nepal search and buy, including Nepali and English where you need it.
Inventory and locations
Stock by warehouse or store, low-stock alerts, store pickup, local delivery zones and sync with your existing inventory system. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Nepal team keeps its current way of working.
Growth and reporting
Promotions, loyalty, reviews, email and WhatsApp campaigns, plus dashboards for revenue, products, customers and conversion. Customers in Nepal can pay with eSewa, Khalti and Fonepay QR, with receipts and refunds handled in the same admin.
Who we build for in Nepal
Popular online categories in Nepal include electronics and mobiles, fashion, groceries, handicrafts, beauty and books. In Nepal, we most often build online stores for:
Retail brands
Retail brands get branded storefront plus checkout and payments workflows tailored to their operations.
D2C start-ups
We map how D2C start-ups sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Speciality shops
For speciality shops, we usually start with orders and fulfilment, then add accounting and GST/VAT invoicing once orders are flowing.
Manufacturers selling direct
Catalogue, pricing and fulfilment rules designed for manufacturers selling direct in Nepal, connected to the systems you already use.
Grocery and food businesses
Grocery and food businesses get inventory and locations plus branded storefront workflows tailored to their operations.
Multi-outlet retailers
We map how multi-outlet retailers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Checkout and payment methods for Nepal
An online store for Nepal must support the way people here actually pay: eSewa, Khalti, Fonepay QR, cash on delivery, ConnectIPS bank transfer and cards.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Nepalese rupee (NPR).
- Fonepay QR
- ESewa
- Khalti
- Cards
- Cash on delivery
- ConnectIPS bank transfer
Delivery and fulfilment across Nepal
Your online store can book shipments and share tracking with Nepal Post, Pathao, Upaya City Cargo, NCM (Nepal Can Move) and Aramex Nepal, or route orders to your own riders and stores.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Your own store alongside Daraz Nepal and SastoDeal
For a Nepal business, Daraz Nepal, SastoDeal, HamroBazar and Thulo.com are useful shop windows — but fees, ranking changes and shared customer data limit how far you can grow on them alone.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Tax, invoicing and compliance in Nepal
Nepal VAT is 13%, administered by the Inland Revenue Department.
Two frameworks shape the build: the Individual Privacy Act 2018 and its 2020 regulations, and the Consumer Protection Act 2018, which requires clear pricing and grievance handling.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser.
Android and iOS apps for your Nepal business
Phones carry most traffic in Nepal. A customer shopping app for Android and iOS can share the same catalogue, cart, offers and order history, with push notifications for drops, price alerts and delivery updates.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+5:45 so offers reach Nepal customers when they are awake, and the interface can run in Nepali and English.
- Accounting and GST/VAT invoicing
- ERP and inventory software
- Courier and shipping aggregators
- Meta and TikTok catalogues
- CRM and email marketing
- WhatsApp Business API
- Payment gateways and wallets
- Google Analytics 4 and Merchant Center
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Nepal
We launch the journeys that create value first, then add depth. A typical roadmap for an online store in Nepal:
| Phase | What goes live |
|---|---|
| Launch store | Storefront, catalogue, checkout, payments, shipping and admin go live. Configured for NPR, eSewa and Nepal Post from the start. |
| Grow | Promotions, loyalty, reviews, marketing integrations and SEO content. |
| Scale | Mobile app, marketplace feeds, multi-warehouse and ERP sync. Reviewed against how Nepal customers actually buy. |
We track conversion rate, average order value, cart abandonment, repeat-purchase rate, page speed (Core Web Vitals) and return rate on a live dashboard from day one, so Nepal results are visible, not promised.
Time zones, language and support
Nepal runs on UTC+5:45, which is 0h 15m ahead of India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Nepali. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your online store.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Nepal are served remotely with on-site workshops when the project needs them.
