The case for an online store in Czech Republic
The Czech Republic is a market of about 11 million people where online stores are growing fast, with Prague as its capital.
The Czech Republic has SMEs make up 99% of all businesses in the European Union (European Commission). Czechia has one of Europe's highest numbers of online shops per capita and very price-aware buyers who compare on Heureka. Packeta pickup points and cash on delivery are still popular.
For a business in Czech Republic, the opportunity is to own the customer relationship: your own online store keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
What makes a Czech Republic store feel local
A store that works in Czech Republic respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Czech koruna (CZK), formatted the way Czech Republic customers read them.
Language and content
Content can be produced in Czech, so a Czech Republic customer reads the store in the language they use at home.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Czech Republic recognise: Visa and Mastercard and instant bank transfers (GoPay, ComGate) and delivery through Česká pošta.
Domain, phone and contact
Using .cz where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +420, so a customer in Czech Republic taps once to call or message.
An online store built around your Czech Republic business
Whatever your business sells in Czech Republic, N&T Software designs and develops the online store and the matching mobile app exactly to your requirements — your catalogue, your prices, your payment and delivery rules.
Typical clients include D2C start-ups, speciality shops, manufacturers selling direct and grocery and food businesses. Categories that sell especially well online in the Czech Republic — electronics, groceries, cosmetics and fashion — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Core modules we build for Czech Republic clients
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Branded storefront
A fast, mobile-first design on your own domain with your colours, typography, banners, landing pages and SEO-ready category structure. Customers in Czech Republic can pay with Visa and Mastercard, instant bank transfers (GoPay, ComGate) and cash on delivery (dobírka), with receipts and refunds handled in the same admin.
Catalogue manager
Categories, brands, variants, bundles, specifications, images, videos and bulk import/export so your team can manage thousands of SKUs. Couriers such as Česká pošta, Zásilkovna (Packeta) and PPL plug in alongside your own fleet for Czech Republic orders.
Checkout and payments
Guest and account checkout, local payment gateways, wallets, bank transfer, cash on delivery, coupons and abandoned-cart recovery. Stock can be held in Czech Republic or anywhere in Czech Republic, with pickup and local-delivery options where they make sense.
Orders and fulfilment
Order confirmation, packing slips, courier booking, tracking links, cancellations, returns, refunds and customer notifications. Revenue reports by product, repeat buyer and delivery area of Czech Republic guide stock and marketing decisions.
Inventory and locations
Stock by warehouse or store, low-stock alerts, store pickup, local delivery zones and sync with your existing inventory system. Pages, search filters and wording are tuned to how people in Czech Republic look for products, in Czech if your audience needs it.
Growth and reporting
Promotions, loyalty, reviews, email and WhatsApp campaigns, plus dashboards for revenue, products, customers and conversion. Bulk import and sync tools mean the Czech Republic team never re-keys stock, prices or descriptions by hand.
Payments customers in Czech Republic expect
Checkout is where most online sales are won or lost. In the Czech Republic, customers expect to pay with Visa and Mastercard, instant bank transfers (GoPay, ComGate) and cash on delivery (dobírka), and many also look for Apple Pay and Twisto/Skip Pay.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in Czech koruna (CZK).
- Instant bank transfers (GoPay, ComGate)
- Twisto/Skip Pay
- Visa and Mastercard
- Cash on delivery (dobírka)
- Apple Pay
Fulfilment options for Czech Republic orders
Your online store can book shipments and share tracking with Česká pošta, Zásilkovna (Packeta), PPL, DPD and GLS, or route orders to your own riders and stores.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Rules Czech Republic sellers must respect online
Czech VAT (DPH) is 21% standard and 12% reduced.
Customer data is handled with the EU General Data Protection Regulation (GDPR) and the ePrivacy rules on cookies and marketing consent, enforced by ÚOOÚ in mind, and the storefront follows the EU Consumer Rights Directive (14-day withdrawal right), the Digital Services Act and, from June 2025, the European Accessibility Act for online shops and the Czech Civil Code consumer provisions.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser.
Your own store alongside Alza.cz and Mall.cz
For a Czech Republic business, Alza.cz, Mall.cz, Heureka and Rohlik are useful shop windows — but fees, ranking changes and shared customer data limit how far you can grow on them alone.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Businesses that use NNT Mart in Czech Republic
Popular online categories in the Czech Republic include electronics, groceries, cosmetics, fashion, home and sports. In Czech Republic, we most often build online stores for:
Retail brands
Catalogue, pricing and fulfilment rules designed for retail brands in Czech Republic, connected to the systems you already use.
D2C start-ups
D2C start-ups get catalogue manager plus orders and fulfilment workflows tailored to their operations.
Speciality shops
We map how speciality shops sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Manufacturers selling direct
For manufacturers selling direct, we usually start with inventory and locations, then add ERP and inventory software once orders are flowing.
Grocery and food businesses
Catalogue, pricing and fulfilment rules designed for grocery and food businesses in Czech Republic, connected to the systems you already use.
Multi-outlet retailers
Multi-outlet retailers get growth and reporting plus catalogue manager workflows tailored to their operations.
Android and iOS apps for your Czech Republic business
A customer shopping app for Android and iOS can share the same catalogue, cart, offers and order history, with push notifications for drops, price alerts and delivery updates.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Czech Republic time (UTC+2), in Czech if you want.
- Meta and TikTok catalogues
- Accounting and GST/VAT invoicing
- Courier and shipping aggregators
- CRM and email marketing
- Payment gateways and wallets
- Google Analytics 4 and Merchant Center
- ERP and inventory software
- WhatsApp Business API
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Czech Republic
Value first, depth later. For an online store serving Czech Republic, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch store | Storefront, catalogue, checkout, payments, shipping and admin go live. Configured for CZK, Visa and Mastercard and Česká pošta from the start. |
| Grow | Promotions, loyalty, reviews, marketing integrations and SEO content. |
| Scale | Mobile app, marketplace feeds, multi-warehouse and ERP sync. Reviewed against how Czech Republic customers actually buy. |
Success is measured on conversion rate, average order value, cart abandonment, repeat-purchase rate, page speed (Core Web Vitals) and return rate — tracked on a dashboard you can see from launch day.
Time zones, language and support
Czech Republic runs on UTC+2, which is 3h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
Project communication is in English; storefront content can be produced in Czech. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in the Czech Republic are served remotely with on-site workshops when the project needs them.
