The case for a B2B ordering portal in Tema
Tema is a commercial centre in Ghana where around 162,000 people live and shop, and one of the places where we build B2B and wholesale portals for local businesses.
Key sectors include port and industry, with business districts such as the port and free zone.
Logistics are supported by Port of Tema, which matters when you promise customers fast delivery.
Ghana has one of Africa's most developed mobile-money ecosystems and a stable, English-speaking market. Mobile-money checkout with clear delivery fees converts best.
That is why more companies in Tema are moving from phone, WhatsApp and spreadsheet orders to a proper B2B ordering portal — one place where products, prices, payments, orders and customers are managed together.
Localised for Tema, not translated into it
A store that works in Tema respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Ghanaian cedi (GHS), formatted the way Tema customers read them.
Language and content
Storefront copy, product pages and emails can run in English, Twi and Ga, with local date and number formats.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Tema recognise: MTN Mobile Money and Telecel Cash and delivery through Ghana Post.
Domain, phone and contact
A .gh domain (or your own) builds local trust and search relevance. Contact buttons are pre-set with +233, so a customer in Tema taps once to call or message.
Talent and partners nearby
With Regional technical university close by, finding people to manage catalogues, content and support after launch is realistic in Tema.
A B2B ordering portal built around your Tema business
Tema businesses tell us what they sell and how they want to sell it; our engineers turn that into a custom B2B ordering portal, an admin system and a mobile app shaped around their operations.
In Tema we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as phones and electronics, fashion, beauty and groceries that have strong online demand in Ghana.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Core modules we build for Tema clients
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Tema business sells.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Stock can be held in Tema or anywhere in Ghana, with pickup and local-delivery options where they make sense.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Reports show which products, customers and areas of Tema drive revenue.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Content and design can follow how customers in Tema search and buy, including English and Twi where you need it.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Bulk import and sync tools mean the Tema team never re-keys stock, prices or descriptions by hand.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Payment steps are built around MTN Mobile Money, Telecel Cash and AirtelTigo Money, the options shoppers here already trust.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Shipping rules can use Ghana Post, DHL Ghana and Bolt Delivery as well as your own delivery staff in Tema.
Businesses that use NNT Mart in Tema
Popular online categories in Ghana include phones and electronics, fashion, beauty, groceries, home and baby products. Local demand in Tema is shaped by port and industry, so we often design catalogues and B2B ordering around those sectors. In Tema, we most often build B2B and wholesale portals for:
Wholesalers
We map how wholesalers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
FMCG distributors
For FMCG distributors, we usually start with quick and bulk ordering, then add accounting and e-invoicing once orders are flowing.
Industrial suppliers
Catalogue, pricing and fulfilment rules designed for industrial suppliers in Tema, connected to the systems you already use.
Electrical and hardware traders
Electrical and hardware traders get quotes and approvals plus sales-team tools workflows tailored to their operations.
Medical and institutional suppliers
We map how medical and institutional suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Dealer networks
For dealer networks, we usually start with business accounts, then add logistics and freight partners once orders are flowing.
How Tema customers pay online
Checkout is where most online sales are won or lost. In Ghana, customers expect to pay with MTN Mobile Money, Telecel Cash and AirtelTigo Money, and many also look for Paystack, Visa and Mastercard and pay on delivery.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Ghanaian cedi (GHS).
For Tema customers ordering from the port and free zone, cash-on-delivery and pay-on-pickup rules can be set per delivery zone.
- Paystack
- Visa and Mastercard
- Pay on delivery
- MTN Mobile Money
- Telecel Cash
- AirtelTigo Money
Fulfilment options for Tema orders
Your B2B ordering portal can book shipments and share tracking with Ghana Post, DHL Ghana, Bolt Delivery, Yango Delivery and local dispatch riders, or route orders to your own riders and stores across Tema.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — Port of Tema — makes regional and national dispatch from Tema practical.
Your own store alongside Jumia Ghana and Tonaton
Selling in Tema through Jumia Ghana, Tonaton and Jiji Ghana gets you reach quickly, yet the buyer belongs to the platform, not to you.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Rules Tema sellers must respect online
On tax: Ghana applies VAT plus NHIL, GETFund and COVID-19 levies, for an effective rate of around 20% on most goods.
On privacy we design around the Data Protection Act 2012, overseen by the Data Protection Commission; on consumer rights the store reflects the Electronic Transactions Act 2008 and Ghana Standards Authority rules.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Ghana.
Android and iOS apps for your Tema business
In Tema, shoppers browse on phones first. A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+0 so offers reach Tema customers when they are awake, and the interface can run in English and Twi.
- Credit and payment gateways
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- BI and reporting tools
- Accounting and e-invoicing
- WhatsApp and SMS notifications
- Warehouse and inventory systems
- Logistics and freight partners
- CRM and lead management
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Tema
Value first, depth later. For a B2B ordering portal serving Tema, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for GHS, MTN Mobile Money and Ghana Post from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Tema customers actually buy. |
Success is measured on order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity — tracked on a dashboard you can see from launch day.
How Tema clients work with us
Tema runs on UTC+0, which is 5h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
Project communication is in English; storefront content can be produced in English. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Tema clients are served remotely with on-site workshops when the project needs them.
