Why a B2B ordering portal makes sense for Laos
Laos is a market of about 6.9 million people where B2B and wholesale portals are growing fast, with Vientiane as its capital.
Laos’ economy is small but linking to the Laos–China railway and BCEL’s mobile QR payments. Facebook-based selling is dominant, so a proper store with LAO QR gives brands a competitive edge.
That is why more companies in Laos are moving from phone, WhatsApp and spreadsheet orders to a proper B2B ordering portal — one place where products, prices, payments, orders and customers are managed together.
Local details we build into every Laos project
A store that works in Laos respects local habits as well as local law. These are the details we configure first.
Currency and pricing
The store speaks Lao kip: LAK amounts from product page to invoice, so Laos buyers never convert in their heads.
Language and content
We localise pages, emails and notifications into Lao, English and French where your audience needs it.
Local trust signals
Trust is local: familiar names such as LAO QR and BCEL OnePay and Lao Post sit next to the buy button.
Domain, phone and contact
Using .la where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +856 calling code so customers reach you without dialling errors.
Designed to your requirements, not a template
We do not hand Laos businesses a ready-made theme: we study how you sell, then build the online platform and Android/iOS app your customers and staff actually need.
In Laos we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as fashion, electronics, handicrafts and textiles and coffee and food that have strong online demand in Laos.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
What your B2B ordering portal includes
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Checkout is configured for LAO QR, BCEL OnePay and cash on delivery.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Couriers such as Lao Post, Anousith Express and Hello Express plug in alongside your own fleet for Laos orders.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Inventory can sit in Laos, in a partner warehouse or across Laos, with click-and-collect where customers want it.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Dashboards break sales down by product, customer and neighbourhood of Laos, so you see what to promote.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Storefront language, imagery and navigation are set up for Laos shoppers and available in Lao and English.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Product data imports from your existing sheets or ERP, so Laos teams do not re-type thousands of items.
Getting paid online in Laos
Checkout is where most online sales are won or lost. In Laos, customers expect to pay with LAO QR, BCEL OnePay and cash on delivery, and many also look for Visa and Mastercard, LDB Trust and bank transfer.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in Lao kip (LAK).
- Visa and Mastercard
- Cash on delivery
- Bank transfer
- LDB Trust
- LAO QR
- BCEL OnePay
Shipping, couriers and local delivery in Laos
Your B2B ordering portal can book shipments and share tracking with Lao Post, Anousith Express, Hello Express, DHL, Mixay Express and Vientiane Logistics, or route orders to your own riders and stores.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Compliance built into your B2B ordering portal
On tax: Laos charges 10% VAT (reduced to 7% in some years), with VAT registration required above the annual turnover threshold.
Customer data is handled with the Law on Data Protection (2017) and the Law on Electronic Transactions, overseen by the Ministry of Technology and Communications in mind, and the storefront follows the Law on Consumer Protection (2010) and the Law on Electronic Transactions.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser.
Your own store alongside Facebook Marketplace and Lao Shopee-style sellers
For a Laos business, Facebook Marketplace, Lao Shopee-style sellers, Laos Market and Shopee (cross-border) are useful shop windows — but fees, ranking changes and shared customer data limit how far you can grow on them alone.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Who we build for in Laos
Popular online categories in Laos include fashion, electronics, handicrafts and textiles, coffee and food, cosmetics and home. In Laos, we most often build B2B and wholesale portals for:
Wholesalers
Wholesalers get business accounts plus quick and bulk ordering workflows tailored to their operations.
FMCG distributors
We map how FMCG distributors sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Industrial suppliers
For industrial suppliers, we usually start with quotes and approvals, then add CRM and lead management once orders are flowing.
Electrical and hardware traders
Catalogue, pricing and fulfilment rules designed for electrical and hardware traders in Laos, connected to the systems you already use.
Medical and institutional suppliers
Medical and institutional suppliers get credit and payments plus business accounts workflows tailored to their operations.
Dealer networks
We map how dealer networks sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Mobile commerce in Laos
A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
Apps are published under your own developer accounts and share the same backend as your B2B ordering portal, so offers, stock and orders are always consistent between web and mobile.
Push notifications can be timed to UTC+7 so offers reach Laos customers when they are awake, and the interface can run in Lao and English.
- WhatsApp and SMS notifications
- Accounting and e-invoicing
- Logistics and freight partners
- CRM and lead management
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- BI and reporting tools
- Warehouse and inventory systems
- Credit and payment gateways
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Laos
We launch the journeys that create value first, then add depth. A typical roadmap for a B2B ordering portal in Laos:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for LAK, LAO QR and Lao Post from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Laos customers actually buy. |
Success is measured on order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity — tracked on a dashboard you can see from launch day.
Working with our team from Laos
Laos runs on UTC+7, which is 1h 30m ahead of India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Lao. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Laos are served remotely with on-site workshops when the project needs them.
