The case for a custom e-commerce platform in Burkina Faso
Burkina Faso is a market of about 23 million people where custom e-commerce platforms are growing fast, with Ouagadougou as its capital.
Burkina Faso has one of West Africa’s fastest-growing mobile-money bases and a strong textile and shea economy. Reliable local delivery and French-language storefronts are decisive.
That is why more companies in Burkina Faso are moving from phone, WhatsApp and spreadsheet orders to a proper custom e-commerce platform — one place where products, prices, payments, orders and customers are managed together.
Localised for Burkina Faso, not translated into it
Conversion in Burkina Faso depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Prices, taxes, shipping and refunds are shown in West African CFA franc (XOF), formatted the way Burkina Faso customers read them.
Language and content
Content can be produced in French, Mooré and Dioula, so a Burkina Faso customer reads the store in the language they use at home.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Burkina Faso recognise: Orange Money and Moov Money and delivery through Poste Burkina Faso.
Domain, phone and contact
A .bf domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +226 calling code so customers reach you without dialling errors.
Custom-built for how you sell in Burkina Faso
Whatever your business sells in Burkina Faso, N&T Software designs and develops the custom e-commerce platform and the matching mobile app exactly to your requirements — your catalogue, your prices, your payment and delivery rules.
In Burkina Faso we typically work with enterprises with complex catalogues, multi-brand groups, businesses outgrowing SaaS platforms and companies migrating legacy stores, and with sellers in categories such as cotton and textiles, agri-products (shea, sesame), phones and electronics and fashion that have strong online demand in Burkina Faso.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Core modules we build for Burkina Faso clients
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Burkina Faso business sells.
Custom workflows
Product configurators, made-to-order flows, approvals, contracts and industry-specific rules. Dashboards break sales down by product, customer and neighbourhood of Burkina Faso, so you see what to promote.
Headless architecture
API-first commerce with a fast front end, so web, app, kiosk and marketplace channels share one backend. Storefront language, imagery and navigation are set up for Burkina Faso shoppers and available in French and Mooré.
Multi-entity operations
Multiple brands, companies, warehouses, currencies and tax registrations on one platform. Product data imports from your existing sheets or ERP, so Burkina Faso teams do not re-type thousands of items.
Deep integrations
ERP, PIM, WMS, CRM, POS, accounting and legacy systems with reliable, monitored data sync. Customers in Burkina Faso can pay with Orange Money, Moov Money and Coris Money, with receipts and refunds handled in the same admin.
Migration
Move from older platforms with product, customer and order history, SEO-safe redirects and parallel runs. Couriers such as Poste Burkina Faso, DHL and Aramex plug in alongside your own fleet for Burkina Faso orders.
Performance and security
Caching, CDN, load testing, security hardening, audit logs and cloud infrastructure as code. Stock can be held in Burkina Faso or anywhere in Burkina Faso, with pickup and local-delivery options where they make sense.
Payments customers in Burkina Faso expect
A custom e-commerce platform for Burkina Faso must support the way people here actually pay: Orange Money, Moov Money, Coris Money, Visa and Mastercard, cash on delivery and bank transfer.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in West African CFA franc (XOF).
- Moov Money
- Visa and Mastercard
- Coris Money
- Bank transfer
- Orange Money
- Cash on delivery
Delivery and fulfilment across Burkina Faso
Your custom e-commerce platform can book shipments and share tracking with Poste Burkina Faso, DHL, Aramex, Local motorbike couriers and Bus-line parcel services, or route orders to your own riders and stores.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Tax, invoicing and compliance in Burkina Faso
For Burkina Faso sellers, tax first: Burkina Faso charges 18% VAT, with a simplified regime for small taxpayers.
Customer data is handled with Law No. 001-2021/AN on protection of personal data, overseen by the CIL in mind, and the storefront follows the Consumer Protection Law and OHADA commercial rules.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser.
Owning your channel in Burkina Faso
Many Burkina Faso sellers already list on Jumia (regional), Facebook Marketplace, local online classifieds, WhatsApp shops and Local classifieds. Those channels bring traffic, but they also take commission, control the customer relationship and change rules without notice.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Industries in Burkina Faso we work with
Popular online categories in Burkina Faso include cotton and textiles, agri-products (shea, sesame), phones and electronics, fashion, cosmetics and building materials. In Burkina Faso, we most often build custom e-commerce platforms for:
Enterprises with complex catalogues
For enterprises with complex catalogues, we usually start with headless architecture, then add SAP, Oracle, Microsoft Dynamics and Odoo ERPs once orders are flowing.
Multi-brand groups
Catalogue, pricing and fulfilment rules designed for multi-brand groups in Burkina Faso, connected to the systems you already use.
Businesses outgrowing SaaS platforms
Businesses outgrowing SaaS platforms get multi-entity operations plus migration workflows tailored to their operations.
Companies migrating legacy stores
We map how companies migrating legacy stores sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Regulated sectors
For regulated sectors, we usually start with performance and security, then add search engines (Elasticsearch, Algolia) once orders are flowing.
High-traffic retailers
Catalogue, pricing and fulfilment rules designed for high-traffic retailers in Burkina Faso, connected to the systems you already use.
Add a mobile app for Burkina Faso customers
In Burkina Faso, shoppers browse on phones first. Because the platform is API-first, customer, staff and partner mobile apps can be added at any point without rebuilding the backend.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Burkina Faso time (UTC+0), in French and Mooré if you want.
- Cloud platforms (AWS, Azure, GCP)
- PIM and DAM
- POS and store systems
- Search engines (Elasticsearch, Algolia)
- SAP, Oracle, Microsoft Dynamics and Odoo ERPs
- BI and data warehouses
- WMS and 3PL systems
- Identity and SSO
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
Launch roadmap and success metrics
We launch the journeys that create value first, then add depth. A typical roadmap for a custom e-commerce platform in Burkina Faso:
| Phase | What goes live |
|---|---|
| Foundation | Architecture, core commerce, priority integrations and migration. Configured for XOF, Orange Money and Poste Burkina Faso from the start. |
| Differentiate | Custom workflows, configurators and automation. |
| Optimise | Performance, new channels, apps and continuous enhancement. Reviewed against how Burkina Faso customers actually buy. |
We track page load and API response times, uptime, order-sync accuracy, manual-work hours saved, release frequency and total cost of ownership on a live dashboard from day one, so Burkina Faso results are visible, not promised.
Working with our team from Burkina Faso
Our team covers UTC+0 — 5h 30m behind India (IST) — through three 8-hour shifts, so a Burkina Faso client always reaches someone during the local working day.
We work in English and can deliver storefront content in Mooré, Bissa and Dioula. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your custom e-commerce platform.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Burkina Faso are served remotely with on-site workshops when the project needs them.
