The case for a manufacturer and dealer portal in Chattogram
Chattogram is a second-largest city in bangladesh, home to about 3.2 million people, and one of the markets in Bangladesh where we build manufacturer and distributor portals.
The local economy is driven by main seaport and export processing zones, and commercial activity concentrates around Agrabad and the EPZ.
Logistics are supported by Chattogram port, which matters when you promise customers fast delivery.
Bangladesh has a huge young population and a fast-growing Facebook-led commerce culture moving to proper stores. bKash and Nagad wallets plus COD are essential.
That is why more companies in Chattogram are moving from phone, WhatsApp and spreadsheet orders to a proper manufacturer and dealer portal — one place where products, prices, payments, orders and customers are managed together.
Localised for Chattogram, not translated into it
A store that works in Chattogram respects local habits as well as local law. These are the details we configure first.
Currency and pricing
The store speaks Bangladeshi taka: BDT amounts from product page to invoice, so Chattogram buyers never convert in their heads.
Language and content
Storefront copy, product pages and emails can run in Bengali and English, with local date and number formats.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Chattogram recognise: bKash and Nagad and delivery through Pathao Courier.
Domain, phone and contact
A .bd domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +880 calling code so customers reach you without dialling errors.
Talent and partners nearby
Chattogram draws on University of Chittagong, which means plenty of local staff, interns and technology partners to run the store after launch.
Custom-built for how you sell in Chattogram
Every NNT Mart manufacturer and dealer portal in Chattogram is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
In Chattogram we typically work with machinery and equipment manufacturers, engineering component makers, electrical and automation brands and building-material manufacturers, and with sellers in categories such as fashion and garments, electronics and mobiles, groceries and books that have strong online demand in Bangladesh.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Core modules we build for Chattogram clients
These are the building blocks of a manufacturer and dealer portal. We scope them with you, so you pay for what your Chattogram operation needs.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Revenue reports by product, repeat buyer and delivery area of Chattogram guide stock and marketing decisions.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Storefront language, imagery and navigation are set up for Chattogram shoppers and available in Bengali and English.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Chattogram team keeps its current way of working.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Payment steps are built around bKash, Nagad and Rocket, the options shoppers here already trust.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Couriers such as Pathao Courier, RedX and Steadfast plug in alongside your own fleet for Chattogram orders.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Multiple stock points in Bangladesh are supported, so a Chattogram order ships from the nearest one.
Payments customers in Chattogram expect
Checkout is where most online sales are won or lost. In Bangladesh, customers expect to pay with bKash, Nagad and Rocket, and many also look for cash on delivery, Visa and Mastercard and SSLCommerz gateway.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in BDT — card details stay with the provider.
Business buyers around Agrabad often want invoices or bank transfer, while consumers lean on bKash. We support both flows.
- SSLCommerz gateway
- BKash
- Nagad
- Rocket
- Visa and Mastercard
- Cash on delivery
Fulfilment options for Chattogram orders
Your manufacturer and dealer portal can book shipments and share tracking with Pathao Courier, RedX, Steadfast, Paperfly, Sundarban Courier and Bangladesh Post, or route orders to your own riders and stores across Chattogram.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Chattogram port — makes regional and national dispatch from Chattogram practical.
Tax, invoicing and compliance in Bangladesh
On tax: Bangladesh VAT is 15% standard with reduced rates on some goods, administered by the National Board of Revenue.
Customer data is handled with the Personal Data Protection Ordinance 2025 together with the Cyber Security Ordinance in mind, and the storefront follows the Consumer Rights Protection Act 2009 and the National Digital Commerce Guidelines, which govern advance payments and delivery times.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Bangladesh.
Your own store alongside Daraz and Chaldal
Daraz, Chaldal and Rokomari are where many shoppers in Chattogram start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
With your own manufacturer and dealer portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Industries in Chattogram we work with
Popular online categories in Bangladesh include fashion and garments, electronics and mobiles, groceries, books, beauty and home. Local demand in Chattogram is shaped by main seaport and export processing zones, so we often design catalogues and B2B ordering around those sectors. In Chattogram, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
For machinery and equipment manufacturers, we usually start with document library, then add ERP and production planning once orders are flowing.
Engineering component makers
Catalogue, pricing and fulfilment rules designed for engineering component makers in Chattogram, connected to the systems you already use.
Electrical and automation brands
Electrical and automation brands get enquiries and RFQs plus spares and service workflows tailored to their operations.
Building-material manufacturers
We map how building-material manufacturers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Auto-parts companies
For auto-parts companies, we usually start with channel insight, then add warranty and service software once orders are flowing.
Importers and master distributors
Catalogue, pricing and fulfilment rules designed for importers and master distributors in Chattogram, connected to the systems you already use.
Android and iOS apps for your Chattogram business
Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Chattogram time (UTC+6), in Bengali and English if you want.
- Logistics partners
- WhatsApp Business API
- Dealer management systems
- PIM and DAM for product data
- CRM and lead routing
- Warranty and service software
- ERP and production planning
- E-invoicing and tax systems
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
Launch roadmap and success metrics
We launch the journeys that create value first, then add depth. A typical roadmap for a manufacturer and dealer portal in Chattogram:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for BDT, bKash and Pathao Courier from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Chattogram customers actually buy. |
We track qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries on a live dashboard from day one, so Chattogram results are visible, not promised.
Time zones, language and support
Chattogram runs on UTC+6, which is 0h 30m ahead of India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Bangla. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your manufacturer and dealer portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Chattogram clients are served remotely with on-site workshops when the project needs them.
