The case for a manufacturer and dealer portal in Lyon
Lyon is a commercial centre in France where around 519,000 people live and shop, and one of the places where we build manufacturer and distributor portals for local businesses.
Key sectors include healthcare, biotech and industrial software, with business districts such as Part-Dieu, Confluence and Gerland.
Logistics are supported by Lyon–Saint-Exupéry Airport, which matters when you promise customers fast delivery.
France has more than 4 million enterprises, almost all of them SMEs (INSEE). French shoppers are loyal to brands that offer pick-up-point delivery, CB payments and instalments. French-language UX and transparent return conditions are critical for conversion.
That is why more companies in Lyon are moving from phone, WhatsApp and spreadsheet orders to a proper manufacturer and dealer portal — one place where products, prices, payments, orders and customers are managed together.
Local details we build into every Lyon project
A store that works in Lyon respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in euro (EUR), formatted the way Lyon customers read them.
Language and content
We localise pages, emails and notifications into French where your audience needs it.
Local trust signals
Badges for Cartes Bancaires (CB) and Visa and Mastercard, La Poste Colissimo delivery and clear return terms reassure first-time buyers in Lyon.
Domain, phone and contact
Using .fr where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +33 calling code so customers reach you without dialling errors.
Talent and partners nearby
Lyon draws on Université de Lyon and INSA Lyon, which means plenty of local staff, interns and technology partners to run the store after launch.
Custom-built for how you sell in Lyon
Your manufacturer and dealer portal is planned, designed and coded for your business model — not adapted from someone else's — and it can ship with a customer or staff mobile app on day one.
In Lyon we typically work with machinery and equipment manufacturers, engineering component makers, electrical and automation brands and building-material manufacturers, and with sellers in categories such as fashion and luxury, beauty and cosmetics, home and DIY and electronics that have strong online demand in France.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your manufacturer and dealer portal in Lyon
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Lyon business sells.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Multiple stock points in France are supported, so a Lyon order ships from the nearest one.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Revenue reports by product, repeat buyer and delivery area of Lyon guide stock and marketing decisions.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Pages, search filters and wording are tuned to how people in Lyon look for products, in French if your audience needs it.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Lyon team keeps its current way of working.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Checkout is configured for Cartes Bancaires (CB), Visa and Mastercard and PayPal.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Delivery can be booked through La Poste Colissimo, Chronopost and Mondial Relay or dispatched by your own riders around Lyon.
Checkout and payment methods for Lyon
A store that serves Lyon should let customers pay the way they do offline: Cartes Bancaires (CB), Visa and Mastercard, PayPal and Alma and Oney instalments.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in euro (EUR).
Zone-based payment rules let you offer different options for Part-Dieu than for outer parts of Lyon.
- PayPal
- Cartes Bancaires (CB)
- Alma and Oney instalments
- SEPA transfer
- Visa and Mastercard
- Apple Pay
Shipping, couriers and local delivery in Lyon
Your manufacturer and dealer portal can book shipments and share tracking with La Poste Colissimo, Chronopost, Mondial Relay, DPD France, Relais Colis and GLS, or route orders to your own riders and stores across Lyon.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — Lyon–Saint-Exupéry Airport — makes regional and national dispatch from Lyon practical.
Selling online legally in France
Tax basics: French TVA is 20% standard with reduced 10%, 5.5% and 2.1% rates; e-invoicing obligations are being phased in for French businesses from 2026.
Customer data is handled with the EU General Data Protection Regulation (GDPR) and the ePrivacy rules on cookies and marketing consent, enforced by the CNIL, which is particularly active on cookie consent in mind, and the storefront follows the EU Consumer Rights Directive (14-day withdrawal right), the Digital Services Act and, from June 2025, the European Accessibility Act for online shops, the Code de la consommation and the AGEC anti-waste law on packaging and product information.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in France.
Marketplaces vs. your own manufacturer and dealer portal in Lyon
Amazon.fr, Cdiscount and Fnac Darty are where many shoppers in Lyon start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
Your manufacturer and dealer portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Businesses that use NNT Mart in Lyon
Popular online categories in France include fashion and luxury, beauty and cosmetics, home and DIY, electronics, food and wine and second-hand goods. Local demand in Lyon is shaped by healthcare, biotech and industrial software, so we often design catalogues and B2B ordering around those sectors. In Lyon, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
We map how machinery and equipment manufacturers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Engineering component makers
For engineering component makers, we usually start with enquiries and RFQs, then add CRM and lead routing once orders are flowing.
Electrical and automation brands
Catalogue, pricing and fulfilment rules designed for electrical and automation brands in Lyon, connected to the systems you already use.
Building-material manufacturers
Building-material manufacturers get partner portal plus channel insight workflows tailored to their operations.
Auto-parts companies
We map how auto-parts companies sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Importers and master distributors
For importers and master distributors, we usually start with technical catalogue, then add logistics partners once orders are flowing.
Add a mobile app for Lyon customers
In Lyon, shoppers browse on phones first. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
Apps are published under your own developer accounts and share the same backend as your manufacturer and dealer portal, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Lyon time (UTC+2), in French if you want.
- ERP and production planning
- E-invoicing and tax systems
- Logistics partners
- WhatsApp Business API
- PIM and DAM for product data
- Dealer management systems
- CRM and lead routing
- Warranty and service software
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Lyon
Value first, depth later. For a manufacturer and dealer portal serving Lyon, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for EUR, Cartes Bancaires (CB) and La Poste Colissimo from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Lyon customers actually buy. |
Success is measured on qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries — tracked on a dashboard you can see from launch day.
How Lyon clients work with us
Our team covers UTC+2 — 3h 30m behind India (IST) — through three 8-hour shifts, so a Lyon client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in French. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Lyon clients are served remotely with on-site workshops when the project needs them.
