The case for a manufacturer and dealer portal in Korba
Korba is a commercial centre in Chhattisgarh, India, and one of the places where we build manufacturer and distributor portals for local businesses.
Power capital of the state — a business base that increasingly wants to sell online rather than through calls, messages and spreadsheets.
Across Chhattisgarh, the economy is shaped by steel, power, coal and minerals, rice ("rice bowl of India") and forest produce, with Raipur as the state capital.
India has more than 6 crore (60 million) MSMEs registered on the Udyam portal (Ministry of MSME). India has the world's largest real-time payments system in UPI and one of the fastest-growing online shopper bases, increasingly from tier-2 and tier-3 cities. Businesses that own their store — with UPI, COD, regional languages and WhatsApp updates — build loyal customers instead of renting them from marketplaces.
For a business in Korba, the opportunity is to own the customer relationship: your own manufacturer and dealer portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Local details we build into every Korba project
A store that works in Korba respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Everything a Korba shopper sees — price, tax, delivery fee, refund — is in INR, written the local way.
Language and content
We localise pages, emails and notifications into Hindi and Chhattisgarhi where your audience needs it.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Korba recognise: UPI (Google Pay, PhonePe, Paytm) and RuPay, Visa and Mastercard cards and delivery through Delhivery.
Domain, phone and contact
Using .in where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +91, so a customer in Korba taps once to call or message.
A manufacturer and dealer portal built around your Korba business
Korba businesses tell us what they sell and how they want to sell it; our engineers turn that into a custom manufacturer and dealer portal, an admin system and a mobile app shaped around their operations.
In Korba we typically work with machinery and equipment manufacturers, engineering component makers, electrical and automation brands and building-material manufacturers, and with sellers in categories such as mobiles and electronics, fashion and ethnic wear, beauty and personal care and groceries and FMCG that have strong online demand across India.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
What your manufacturer and dealer portal includes
These are the building blocks of a manufacturer and dealer portal. We scope them with you, so you pay for what your Korba operation needs.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Korba team keeps its current way of working.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Payment steps are built around UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking, the options shoppers here already trust.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Delivery can be booked through Delhivery, Blue Dart and Shiprocket or dispatched by your own riders around Korba.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Stock can be held in Korba or anywhere in Chhattisgarh, with pickup and local-delivery options where they make sense.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Revenue reports by product, repeat buyer and delivery area of Korba guide stock and marketing decisions.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Storefront language, imagery and navigation are set up for Korba shoppers and available in Hindi and Chhattisgarhi.
How Korba customers pay online
Shoppers in Korba rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking, then cash on delivery, EMI and cardless EMI and wallets and UPI AutoPay for subscriptions.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in Indian rupee (INR), with GST-ready invoices.
- Net banking
- UPI (Google Pay, PhonePe, Paytm)
- EMI and cardless EMI
- Cash on delivery
- Wallets and UPI AutoPay for subscriptions
- RuPay, Visa and Mastercard cards
Delivery and fulfilment from Korba
Your manufacturer and dealer portal can book shipments and share tracking with Delhivery, Blue Dart, Shiprocket, DTDC, Xpressbees, Ecom Express and India Post, or route orders to your own riders and stores across Korba.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Compliance built into your manufacturer and dealer portal
India levies GST, rationalised in September 2025 into main slabs of 5% and 18% with a 40% rate for select goods; e-commerce operators collect TCS, and e-invoicing and e-way bills apply above set thresholds.
Businesses registered in Chhattisgarh carry GST state code 22 in their GSTIN, and intra-state sales are billed as CGST + SGST while sales to other states are billed as IGST.
Customer data is handled with the Digital Personal Data Protection Act 2023 and the DPDP Rules 2025, alongside the IT Act 2000 in mind, and the storefront follows the Consumer Protection (E-Commerce) Rules 2020, which require seller details, country of origin, grievance officers and clear return and refund policies, plus the Legal Metrology rules on product labelling.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Chhattisgarh.
Owning your channel in India
Amazon.in, Flipkart and Meesho are where many shoppers in Korba start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
With your own manufacturer and dealer portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Industries in Korba we work with
Popular online categories in India include mobiles and electronics, fashion and ethnic wear, beauty and personal care, groceries and FMCG, home and kitchen and B2B industrial supplies. Power capital of the state — which shapes what local businesses need online. In Korba, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
Machinery and equipment manufacturers get technical catalogue plus enquiries and RFQs workflows tailored to their operations.
Engineering component makers
We map how engineering component makers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Electrical and automation brands
For electrical and automation brands, we usually start with partner portal, then add PIM and DAM for product data once orders are flowing.
Building-material manufacturers
Catalogue, pricing and fulfilment rules designed for building-material manufacturers in Korba, connected to the systems you already use.
Auto-parts companies
Auto-parts companies get spares and service plus technical catalogue workflows tailored to their operations.
Importers and master distributors
We map how importers and master distributors sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Android and iOS apps for your Korba business
Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+5:30 so offers reach Korba customers when they are awake, and the interface can run in Hindi and Chhattisgarhi.
- CRM and lead routing
- Warranty and service software
- Dealer management systems
- WhatsApp Business API
- E-invoicing and tax systems
- Logistics partners
- PIM and DAM for product data
- ERP and production planning
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Korba
We launch the journeys that create value first, then add depth. A typical roadmap for a manufacturer and dealer portal in Korba:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for INR, UPI (Google Pay, PhonePe, Paytm) and Delhivery from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Korba customers actually buy. |
We track qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries on a live dashboard from day one, so Korba results are visible, not promised.
Time zones, language and support
Korba runs on UTC+5:30, the same clock as our engineering team in India. With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
Project communication is in English; storefront content can be produced in Hindi and Chhattisgarhi. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Korba clients are served remotely with on-site workshops when the project needs them.
