The case for an online store in Aleppo
Aleppo is a commercial centre in Syria with a population of roughly 2.0 million, and one of the places where we build online stores for local businesses.
Key sectors include textiles, food processing, trade and industry, with business districts such as the old souks and the Aziziyeh district.
Logistics are supported by Aleppo International Airport and the northern road network, which matters when you promise customers fast delivery.
Online selling in Syria runs mostly through social media with cash on delivery. International sanctions and banking limits mean cross-border card payments are not available, so stores rely on local payment and delivery.
Shoppers and trade buyers in Aleppo already compare options on their phones; an online store that loads fast, shows accurate stock and accepts cash on delivery turns that research into orders.
What makes a Aleppo store feel local
Conversion in Aleppo depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Everything a Aleppo shopper sees — price, tax, delivery fee, refund — is in SYP, written the local way.
Language and content
Storefront copy, product pages and emails can run in Arabic, Kurdish and English, with local date and number formats.
Local trust signals
Trust is local: familiar names such as cash on delivery and bank transfer and Syrian Post sit next to the buy button.
Domain, phone and contact
A .sy domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +963 calling code so customers reach you without dialling errors.
Talent and partners nearby
With University of Aleppo close by, finding people to manage catalogues, content and support after launch is realistic in Aleppo.
Designed to your requirements, not a template
Every NNT Mart online store in Aleppo is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
In Aleppo we typically work with retail brands, D2C start-ups, speciality shops and manufacturers selling direct, and with sellers in categories such as food, fashion, electronics and home goods that have strong online demand in Syria.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
What your online store includes
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Aleppo business sells.
Branded storefront
A fast, mobile-first design on your own domain with your colours, typography, banners, landing pages and SEO-ready category structure. Delivery can be booked through Syrian Post, local courier firms and taxi and bus parcel services or dispatched by your own riders around Aleppo.
Catalogue manager
Categories, brands, variants, bundles, specifications, images, videos and bulk import/export so your team can manage thousands of SKUs. Stock can be held in Aleppo or anywhere in Syria, with pickup and local-delivery options where they make sense.
Checkout and payments
Guest and account checkout, local payment gateways, wallets, bank transfer, cash on delivery, coupons and abandoned-cart recovery. Reports show which products, customers and areas of Aleppo drive revenue.
Orders and fulfilment
Order confirmation, packing slips, courier booking, tracking links, cancellations, returns, refunds and customer notifications. Pages, search filters and wording are tuned to how people in Aleppo look for products, in Arabic and Kurdish if your audience needs it.
Inventory and locations
Stock by warehouse or store, low-stock alerts, store pickup, local delivery zones and sync with your existing inventory system. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Aleppo team keeps its current way of working.
Growth and reporting
Promotions, loyalty, reviews, email and WhatsApp campaigns, plus dashboards for revenue, products, customers and conversion. Payment steps are built around cash on delivery, bank transfer and local mobile wallets, the options shoppers here already trust.
Who we build for in Aleppo
Popular online categories in Syria include food, fashion, electronics, home goods, building materials and cosmetics. Local demand in Aleppo is shaped by textiles, food processing, trade and industry, so we often design catalogues and B2B ordering around those sectors. In Aleppo, we most often build online stores for:
Retail brands
We map how retail brands sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
D2C start-ups
For D2C start-ups, we usually start with checkout and payments, then add courier and shipping aggregators once orders are flowing.
Speciality shops
Catalogue, pricing and fulfilment rules designed for speciality shops in Aleppo, connected to the systems you already use.
Manufacturers selling direct
Manufacturers selling direct get orders and fulfilment plus growth and reporting workflows tailored to their operations.
Grocery and food businesses
We map how grocery and food businesses sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Multi-outlet retailers
For multi-outlet retailers, we usually start with branded storefront, then add WhatsApp Business API once orders are flowing.
Checkout and payment methods for Aleppo
Checkout is where most online sales are won or lost. In Syria, customers expect to pay with cash on delivery, bank transfer and local mobile wallets, and many also look for money-transfer offices and cash payment at pickup.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Syrian pound (SYP).
For Aleppo customers ordering from the old souks and the Aziziyeh district, cash-on-delivery and pay-on-pickup rules can be set per delivery zone.
- Bank transfer
- Cash payment at pickup
- Local mobile wallets
- Cash on delivery
- Money-transfer offices
Shipping, couriers and local delivery in Aleppo
Your online store can book shipments and share tracking with Syrian Post, local courier firms, taxi and bus parcel services, Aramex (limited) and in-city motorbike couriers, or route orders to your own riders and stores across Aleppo.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — Aleppo International Airport and the northern road network — makes regional and national dispatch from Aleppo practical.
Aleppo sellers: marketplace plus your own store
Facebook Marketplace, Telegram shops and Instagram shops are where many shoppers in Aleppo start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Rules Aleppo sellers must respect online
Tax basics: Syria applies sales tax, income tax and customs duty set in its finance laws; cross-border trade is restricted by international sanctions.
Two frameworks shape the build: the Law on Network Communications and Cybercrime (2012); there is no separate data-protection law, and the Consumer Protection Law and trade regulations.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Aleppo.
Add a mobile app for Aleppo customers
Phones carry most traffic in Syria. A customer shopping app for Android and iOS can share the same catalogue, cart, offers and order history, with push notifications for drops, price alerts and delivery updates.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Aleppo time (UTC+3), in Arabic and Kurdish if you want.
- Google Analytics 4 and Merchant Center
- ERP and inventory software
- Meta and TikTok catalogues
- Payment gateways and wallets
- Accounting and GST/VAT invoicing
- CRM and email marketing
- WhatsApp Business API
- Courier and shipping aggregators
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Aleppo
We launch the journeys that create value first, then add depth. A typical roadmap for an online store in Aleppo:
| Phase | What goes live |
|---|---|
| Launch store | Storefront, catalogue, checkout, payments, shipping and admin go live. Configured for SYP, cash on delivery and Syrian Post from the start. |
| Grow | Promotions, loyalty, reviews, marketing integrations and SEO content. |
| Scale | Mobile app, marketplace feeds, multi-warehouse and ERP sync. Reviewed against how Aleppo customers actually buy. |
We track conversion rate, average order value, cart abandonment, repeat-purchase rate, page speed (Core Web Vitals) and return rate on a live dashboard from day one, so Aleppo results are visible, not promised.
Working with our team from Aleppo
Our team covers UTC+3 — 2h 30m behind India (IST) — through three 8-hour shifts, so a Aleppo client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Arabic. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Aleppo clients are served remotely with on-site workshops when the project needs them.
