Why Chad businesses are investing in B2B and wholesale portals
Chad is a market of about 19 million people where B2B and wholesale portals are growing fast, with N'Djamena as its capital.
Chad’s urban shoppers in N’Djamena are increasingly mobile-money users, and oil, livestock and trade companies need better systems to sell and track orders. Stores that handle local logistics gain trust.
For a business in Chad, the opportunity is to own the customer relationship: your own B2B ordering portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Local details we build into every Chad project
Conversion in Chad depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Everything a Chad shopper sees — price, tax, delivery fee, refund — is in XAF, written the local way.
Language and content
Content can be produced in French and Arabic, so a Chad customer reads the store in the language they use at home.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Chad recognise: Airtel Money and Moov Money (Tigo) and delivery through Chad Post.
Domain, phone and contact
Using .td where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +235 calling code so customers reach you without dialling errors.
Custom-built for how you sell in Chad
We do not hand Chad businesses a ready-made theme: we study how you sell, then build the online platform and Android/iOS app your customers and staff actually need.
Typical clients include FMCG distributors, industrial suppliers, electrical and hardware traders and medical and institutional suppliers. Categories that sell especially well online in Chad — livestock and food, phones and electronics, fashion and building materials — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Core modules we build for Chad clients
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Pages, search filters and wording are tuned to how people in Chad look for products, in French and Arabic if your audience needs it.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Chad team keeps its current way of working.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Checkout is configured for Airtel Money, Moov Money (Tigo) and cash on delivery.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Delivery can be booked through Chad Post, DHL and Local couriers or dispatched by your own riders around Chad.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Inventory can sit in Chad, in a partner warehouse or across Chad, with click-and-collect where customers want it.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Revenue reports by product, repeat buyer and delivery area of Chad guide stock and marketing decisions.
Getting paid online in Chad
Shoppers in Chad rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means Airtel Money, Moov Money (Tigo) and cash on delivery, then bank transfer and Visa and Mastercard (limited).
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Central African CFA franc (XAF).
- Bank transfer
- Visa and Mastercard (limited)
- Moov Money (Tigo)
- Cash on delivery
- Airtel Money
Shipping, couriers and local delivery in Chad
Your B2B ordering portal can book shipments and share tracking with Chad Post, DHL, Local couriers, Bus-line parcels and Cameroon-corridor freight, or route orders to your own riders and stores.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Tax, invoicing and compliance in Chad
Tax basics: Chad charges 18% VAT, with a simplified regime for small businesses and CEMAC rules.
Customer data is handled with Law No. 007/PR/2015 on the protection of personal data, overseen by the ANSICE agency in mind, and the storefront follows the Consumer Protection Law and CEMAC rules.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser.
Your own store alongside Facebook Marketplace and Jumia (regional)
Selling in Chad through Facebook Marketplace, Jumia (regional) and WhatsApp shops gets you reach quickly, yet the buyer belongs to the platform, not to you.
With your own B2B ordering portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Businesses that use NNT Mart in Chad
Popular online categories in Chad include livestock and food, phones and electronics, fashion, building materials, oil-sector supplies and cosmetics. In Chad, we most often build B2B and wholesale portals for:
Wholesalers
Catalogue, pricing and fulfilment rules designed for wholesalers in Chad, connected to the systems you already use.
FMCG distributors
FMCG distributors get contract pricing plus quotes and approvals workflows tailored to their operations.
Industrial suppliers
We map how industrial suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Electrical and hardware traders
For electrical and hardware traders, we usually start with credit and payments, then add warehouse and inventory systems once orders are flowing.
Medical and institutional suppliers
Catalogue, pricing and fulfilment rules designed for medical and institutional suppliers in Chad, connected to the systems you already use.
Dealer networks
Dealer networks get sales-team tools plus contract pricing workflows tailored to their operations.
Mobile commerce in Chad
Phones carry most traffic in Chad. A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+1 so offers reach Chad customers when they are awake, and the interface can run in French and Arabic.
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- CRM and lead management
- Logistics and freight partners
- Warehouse and inventory systems
- WhatsApp and SMS notifications
- BI and reporting tools
- Credit and payment gateways
- Accounting and e-invoicing
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Chad
Value first, depth later. For a B2B ordering portal serving Chad, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for XAF, Airtel Money and Chad Post from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Chad customers actually buy. |
Success is measured on order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity — tracked on a dashboard you can see from launch day.
Time zones, language and support
Chad runs on UTC+1, which is 4h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Arabic and French. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Chad are served remotely with on-site workshops when the project needs them.
