Why a manufacturer and dealer portal makes sense for Chad
Chad is a market of about 19 million people where manufacturer and distributor portals are growing fast, with N'Djamena as its capital.
Chad’s urban shoppers in N’Djamena are increasingly mobile-money users, and oil, livestock and trade companies need better systems to sell and track orders. Stores that handle local logistics gain trust.
For a business in Chad, the opportunity is to own the customer relationship: your own manufacturer and dealer portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
What makes a Chad store feel local
A store that works in Chad respects local habits as well as local law. These are the details we configure first.
Currency and pricing
The store speaks Central African CFA franc: XAF amounts from product page to invoice, so Chad buyers never convert in their heads.
Language and content
Storefront copy, product pages and emails can run in French and Arabic, with local date and number formats.
Local trust signals
Badges for Airtel Money and Moov Money (Tigo), Chad Post delivery and clear return terms reassure first-time buyers in Chad.
Domain, phone and contact
Using .td where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +235 calling code so customers reach you without dialling errors.
A manufacturer and dealer portal built around your Chad business
We do not hand Chad businesses a ready-made theme: we study how you sell, then build the online platform and Android/iOS app your customers and staff actually need.
In Chad we typically work with machinery and equipment manufacturers, engineering component makers, electrical and automation brands and building-material manufacturers, and with sellers in categories such as livestock and food, phones and electronics, fashion and building materials that have strong online demand in Chad.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your manufacturer and dealer portal in Chad
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Product data imports from your existing sheets or ERP, so Chad teams do not re-type thousands of items.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Customers in Chad can pay with Airtel Money, Moov Money (Tigo) and cash on delivery, with receipts and refunds handled in the same admin.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Shipping rules can use Chad Post, DHL and Local couriers as well as your own delivery staff in Chad.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Multiple stock points in Chad are supported, so a Chad order ships from the nearest one.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Revenue reports by product, repeat buyer and delivery area of Chad guide stock and marketing decisions.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Pages, search filters and wording are tuned to how people in Chad look for products, in French and Arabic if your audience needs it.
How Chad customers pay online
A manufacturer and dealer portal for Chad must support the way people here actually pay: Airtel Money, Moov Money (Tigo), cash on delivery, bank transfer and Visa and Mastercard (limited).
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Central African CFA franc (XAF).
- Bank transfer
- Cash on delivery
- Visa and Mastercard (limited)
- Airtel Money
- Moov Money (Tigo)
Delivery and fulfilment across Chad
Your manufacturer and dealer portal can book shipments and share tracking with Chad Post, DHL, Local couriers, Bus-line parcels and Cameroon-corridor freight, or route orders to your own riders and stores.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Selling online legally in Chad
Tax basics: Chad charges 18% VAT, with a simplified regime for small businesses and CEMAC rules.
On privacy we design around Law No. 007/PR/2015 on the protection of personal data, overseen by the ANSICE agency; on consumer rights the store reflects the Consumer Protection Law and CEMAC rules.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser.
Chad sellers: marketplace plus your own store
Selling in Chad through Facebook Marketplace, Jumia (regional) and WhatsApp shops gets you reach quickly, yet the buyer belongs to the platform, not to you.
With your own manufacturer and dealer portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Who we build for in Chad
Popular online categories in Chad include livestock and food, phones and electronics, fashion, building materials, oil-sector supplies and cosmetics. In Chad, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
Machinery and equipment manufacturers get technical catalogue plus enquiries and RFQs workflows tailored to their operations.
Engineering component makers
We map how engineering component makers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Electrical and automation brands
For electrical and automation brands, we usually start with partner portal, then add PIM and DAM for product data once orders are flowing.
Building-material manufacturers
Catalogue, pricing and fulfilment rules designed for building-material manufacturers in Chad, connected to the systems you already use.
Auto-parts companies
Auto-parts companies get spares and service plus technical catalogue workflows tailored to their operations.
Importers and master distributors
We map how importers and master distributors sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Mobile commerce in Chad
Phones carry most traffic in Chad. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
Apps are published under your own developer accounts and share the same backend as your manufacturer and dealer portal, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Chad time (UTC+1), in French and Arabic if you want.
- PIM and DAM for product data
- Dealer management systems
- CRM and lead routing
- ERP and production planning
- E-invoicing and tax systems
- Logistics partners
- Warranty and service software
- WhatsApp Business API
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your manufacturer and dealer portal
We launch the journeys that create value first, then add depth. A typical roadmap for a manufacturer and dealer portal in Chad:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for XAF, Airtel Money and Chad Post from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Chad customers actually buy. |
Success is measured on qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries — tracked on a dashboard you can see from launch day.
How Chad clients work with us
Our team covers UTC+1 — 4h 30m behind India (IST) — through three 8-hour shifts, so a Chad client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Arabic and French. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Chad are served remotely with on-site workshops when the project needs them.
