Why Khanna businesses are investing in B2B and wholesale portals
Khanna is a commercial centre in Punjab, India, and one of the places where we build B2B and wholesale portals for local businesses.
Asia's large grain market — a business base that increasingly wants to sell online rather than through calls, messages and spreadsheets.
Across Punjab, the economy is shaped by agriculture (wheat, rice), sports goods, bicycles, hosiery, auto parts and a large NRI diaspora, with Chandigarh as the state capital.
India has more than 6 crore (60 million) MSMEs registered on the Udyam portal (Ministry of MSME). India has the world's largest real-time payments system in UPI and one of the fastest-growing online shopper bases, increasingly from tier-2 and tier-3 cities. Businesses that own their store — with UPI, COD, regional languages and WhatsApp updates — build loyal customers instead of renting them from marketplaces.
For a business in Khanna, the opportunity is to own the customer relationship: your own B2B ordering portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Localised for Khanna, not translated into it
A store that works in Khanna respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Everything a Khanna shopper sees — price, tax, delivery fee, refund — is in INR, written the local way.
Language and content
Content can be produced in Punjabi, Hindi and English, so a Khanna customer reads the store in the language they use at home.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Khanna recognise: UPI (Google Pay, PhonePe, Paytm) and RuPay, Visa and Mastercard cards and delivery through Delhivery.
Domain, phone and contact
Using .in where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +91 calling code so customers reach you without dialling errors.
Designed to your requirements, not a template
Every NNT Mart B2B ordering portal in Khanna is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
Typical clients include FMCG distributors, industrial suppliers, electrical and hardware traders and medical and institutional suppliers. Categories that sell especially well online in India — mobiles and electronics, fashion and ethnic wear, beauty and personal care and groceries and FMCG — get catalogue structures and filters designed for them.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Core modules we build for Khanna clients
These are the building blocks of a B2B ordering portal. We scope them with you, so you pay for what your Khanna operation needs.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Reports show which products, customers and areas of Khanna drive revenue.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Content and design can follow how customers in Khanna search and buy, including Punjabi and Hindi where you need it.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Bulk import and sync tools mean the Khanna team never re-keys stock, prices or descriptions by hand.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Payment steps are built around UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking, the options shoppers here already trust.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Couriers such as Delhivery, Blue Dart and Shiprocket plug in alongside your own fleet for Khanna orders.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Stock can be held in Khanna or anywhere in Punjab, with pickup and local-delivery options where they make sense.
Industries in Khanna we work with
Popular online categories in India include mobiles and electronics, fashion and ethnic wear, beauty and personal care, groceries and FMCG, home and kitchen and B2B industrial supplies. Asia's large grain market — which shapes what local businesses need online. In Khanna, we most often build B2B and wholesale portals for:
Wholesalers
Catalogue, pricing and fulfilment rules designed for wholesalers in Khanna, connected to the systems you already use.
FMCG distributors
FMCG distributors get contract pricing plus quotes and approvals workflows tailored to their operations.
Industrial suppliers
We map how industrial suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Electrical and hardware traders
For electrical and hardware traders, we usually start with credit and payments, then add warehouse and inventory systems once orders are flowing.
Medical and institutional suppliers
Catalogue, pricing and fulfilment rules designed for medical and institutional suppliers in Khanna, connected to the systems you already use.
Dealer networks
Dealer networks get sales-team tools plus contract pricing workflows tailored to their operations.
How Khanna customers pay online
Shoppers in Khanna rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking, then cash on delivery, EMI and cardless EMI and wallets and UPI AutoPay for subscriptions.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in Indian rupee (INR), with GST-ready invoices.
- Net banking
- EMI and cardless EMI
- Wallets and UPI AutoPay for subscriptions
- UPI (Google Pay, PhonePe, Paytm)
- RuPay, Visa and Mastercard cards
- Cash on delivery
Fulfilment options for Khanna orders
Your B2B ordering portal can book shipments and share tracking with Delhivery, Blue Dart, Shiprocket, DTDC, Xpressbees, Ecom Express and India Post, or route orders to your own riders and stores across Khanna.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Khanna sellers: marketplace plus your own store
Many Khanna sellers already list on Amazon.in, Flipkart, Meesho, Myntra, Nykaa, JioMart and ONDC network apps. Those channels bring traffic, but they also take commission, control the customer relationship and change rules without notice.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Rules Khanna sellers must respect online
For Khanna sellers, tax first: India levies GST, rationalised in September 2025 into main slabs of 5% and 18% with a 40% rate for select goods; e-commerce operators collect TCS, and e-invoicing and e-way bills apply above set thresholds.
Businesses registered in Punjab carry GST state code 03 in their GSTIN, and intra-state sales are billed as CGST + SGST while sales to other states are billed as IGST.
Two frameworks shape the build: the Digital Personal Data Protection Act 2023 and the DPDP Rules 2025, alongside the IT Act 2000, and the Consumer Protection (E-Commerce) Rules 2020, which require seller details, country of origin, grievance officers and clear return and refund policies, plus the Legal Metrology rules on product labelling.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Punjab.
Take your Khanna store onto customers' phones
Phones carry most traffic in India. A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Khanna time (UTC+5:30), in Punjabi and Hindi if you want.
- Warehouse and inventory systems
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- CRM and lead management
- Accounting and e-invoicing
- Logistics and freight partners
- Credit and payment gateways
- BI and reporting tools
- WhatsApp and SMS notifications
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Khanna
Value first, depth later. For a B2B ordering portal serving Khanna, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for INR, UPI (Google Pay, PhonePe, Paytm) and Delhivery from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Khanna customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Khanna results are visible, not promised.
Support hours and communication for Khanna
Khanna runs on UTC+5:30, the same clock as our engineering team in India. With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Punjabi, Hindi and English. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Khanna clients are served remotely with on-site workshops when the project needs them.
