Why a B2B ordering portal makes sense for Turin
Turin is a commercial centre in Italy home to about 842,000 people, and one of the places where we build B2B and wholesale portals for local businesses.
Businesses here work in automotive, aerospace and fintech; many are based around the city centre and Lingotto.
Logistics are supported by Turin Airport, which matters when you promise customers fast delivery.
Italy has more than 4 million active enterprises (ISTAT). Italy has a strong tradition of design-led, family-owned brands that are now moving from wholesale to direct online sales. Satispay, Scalapay and SdI-ready invoicing make a store feel local.
That is why more companies in Turin are moving from phone, WhatsApp and spreadsheet orders to a proper B2B ordering portal — one place where products, prices, payments, orders and customers are managed together.
Localised for Turin, not translated into it
Conversion in Turin depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
The store speaks euro: EUR amounts from product page to invoice, so Turin buyers never convert in their heads.
Language and content
We localise pages, emails and notifications into Italian where your audience needs it.
Local trust signals
Badges for Visa and Mastercard and PayPal, Poste Italiane delivery and clear return terms reassure first-time buyers in Turin.
Domain, phone and contact
A .it domain (or your own) builds local trust and search relevance. Contact buttons are pre-set with +39, so a customer in Turin taps once to call or message.
Talent and partners nearby
Turin draws on Politecnico di Torino, which means plenty of local staff, interns and technology partners to run the store after launch.
Custom-built for how you sell in Turin
We do not hand Turin businesses a ready-made theme: we study how you sell, then build the online platform and Android/iOS app your customers and staff actually need.
Typical clients include FMCG distributors, industrial suppliers, electrical and hardware traders and medical and institutional suppliers. Categories that sell especially well online in Italy — fashion and leather, food and wine, furniture and design and electronics — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
What your B2B ordering portal includes
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Inventory can sit in Turin, in a partner warehouse or across Italy, with click-and-collect where customers want it.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Revenue reports by product, repeat buyer and delivery area of Turin guide stock and marketing decisions.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Content and design can follow how customers in Turin search and buy, including Italian where you need it.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Product data imports from your existing sheets or ERP, so Turin teams do not re-type thousands of items.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Payment steps are built around Visa and Mastercard, PayPal and Satispay, the options shoppers here already trust.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Couriers such as Poste Italiane, BRT and GLS Italy plug in alongside your own fleet for Turin orders.
How Turin customers pay online
Checkout is where most online sales are won or lost. In Italy, customers expect to pay with Visa and Mastercard, PayPal and Satispay, and many also look for Scalapay instalments, PostePay and cash on delivery (contrassegno).
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in EUR — card details stay with the provider.
For Turin customers ordering from the city centre and Lingotto, cash-on-delivery and pay-on-pickup rules can be set per delivery zone.
- Visa and Mastercard
- PostePay
- Scalapay instalments
- Satispay
- PayPal
- Cash on delivery (contrassegno)
Shipping, couriers and local delivery in Turin
Your B2B ordering portal can book shipments and share tracking with Poste Italiane, BRT, GLS Italy, SDA, DHL and Nexive, or route orders to your own riders and stores across Turin.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — Turin Airport — makes regional and national dispatch from Turin practical.
Compliance built into your B2B ordering portal
Italian IVA is 22% standard with 10%, 5% and 4% reduced rates; B2B e-invoicing through the SdI system is mandatory.
Two frameworks shape the build: the EU General Data Protection Regulation (GDPR) and the ePrivacy rules on cookies and marketing consent, enforced by the Garante per la protezione dei dati personali, and the EU Consumer Rights Directive (14-day withdrawal right), the Digital Services Act and, from June 2025, the European Accessibility Act for online shops and the Codice del Consumo.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Turin.
Your own store alongside Amazon.it and eBay.it
Selling in Turin through Amazon.it, eBay.it and Zalando gets you reach quickly, yet the buyer belongs to the platform, not to you.
Your B2B ordering portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Who we build for in Turin
Popular online categories in Italy include fashion and leather, food and wine, furniture and design, electronics, beauty and eyewear. Local demand in Turin is shaped by automotive, aerospace and fintech, so we often design catalogues and B2B ordering around those sectors. In Turin, we most often build B2B and wholesale portals for:
Wholesalers
We map how wholesalers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
FMCG distributors
For FMCG distributors, we usually start with quick and bulk ordering, then add accounting and e-invoicing once orders are flowing.
Industrial suppliers
Catalogue, pricing and fulfilment rules designed for industrial suppliers in Turin, connected to the systems you already use.
Electrical and hardware traders
Electrical and hardware traders get quotes and approvals plus sales-team tools workflows tailored to their operations.
Medical and institutional suppliers
We map how medical and institutional suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Dealer networks
For dealer networks, we usually start with business accounts, then add logistics and freight partners once orders are flowing.
Add a mobile app for Turin customers
A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
Apps are published under your own developer accounts and share the same backend as your B2B ordering portal, so offers, stock and orders are always consistent between web and mobile.
Push notifications can be timed to UTC+2 so offers reach Turin customers when they are awake, and the interface can run in Italian.
- Credit and payment gateways
- WhatsApp and SMS notifications
- Logistics and freight partners
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- Accounting and e-invoicing
- CRM and lead management
- Warehouse and inventory systems
- BI and reporting tools
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your B2B ordering portal
Value first, depth later. For a B2B ordering portal serving Turin, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for EUR, Visa and Mastercard and Poste Italiane from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Turin customers actually buy. |
Success is measured on order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity — tracked on a dashboard you can see from launch day.
Support hours and communication for Turin
Our team covers UTC+2 — 3h 30m behind India (IST) — through three 8-hour shifts, so a Turin client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Italian. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Turin clients are served remotely with on-site workshops when the project needs them.
