The case for a B2B ordering portal in Beirut
Beirut is a capital and largest city of lebanon, where around 2.4 million people live and shop, and one of the markets in Lebanon where we build B2B and wholesale portals.
Businesses here work in banking, services, trade, media, tourism and retail; many are based around Hamra, Achrafieh and the Beirut Central District.
Logistics are supported by Rafic Hariri International Airport and the Port of Beirut, which matters when you promise customers fast delivery.
Lebanese businesses are digital-savvy and entrepreneurial, and a large diaspora buys gifts and products for relatives. Dollar pricing, strong delivery apps and wallet payments define successful stores.
Shoppers and trade buyers in Beirut already compare options on their phones; a B2B ordering portal that loads fast, shows accurate stock and accepts Visa and Mastercard (fresh-dollar accounts) turns that research into orders.
What makes a Beirut store feel local
Conversion in Beirut depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
The store speaks Lebanese pound: LBP amounts from product page to invoice, so Beirut buyers never convert in their heads.
Language and content
We localise pages, emails and notifications into Arabic, French and English where your audience needs it.
Local trust signals
Trust is local: familiar names such as Visa and Mastercard (fresh-dollar accounts) and Whish Money and Liban Post sit next to the buy button.
Domain, phone and contact
Using .lb where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +961 calling code so customers reach you without dialling errors.
Talent and partners nearby
Beirut draws on American University of Beirut, Saint Joseph University and the Lebanese University, which means plenty of local staff, interns and technology partners to run the store after launch.
Designed to your requirements, not a template
If you run a business in Beirut and want to sell online, we build an e-commerce platform and mobile application to your exact requirements, from the first product page to the last delivery update.
Typical clients include FMCG distributors, industrial suppliers, electrical and hardware traders and medical and institutional suppliers. Categories that sell especially well online in Lebanon — fashion, electronics, food and dining and cosmetics — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your B2B ordering portal in Beirut
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Beirut business sells.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Storefront language, imagery and navigation are set up for Beirut shoppers and available in Arabic and French.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Bulk import and sync tools mean the Beirut team never re-keys stock, prices or descriptions by hand.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Checkout is configured for Visa and Mastercard (fresh-dollar accounts), Whish Money and OMT Pay.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Couriers such as Liban Post, Aramex and DHL plug in alongside your own fleet for Beirut orders.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Inventory can sit in Beirut, in a partner warehouse or across Lebanon, with click-and-collect where customers want it.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Reports show which products, customers and areas of Beirut drive revenue.
Checkout and payment methods for Beirut
A store that serves Beirut should let customers pay the way they do offline: Visa and Mastercard (fresh-dollar accounts), Whish Money, OMT Pay and cash on delivery in USD.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Lebanese pound (LBP).
Business buyers around Hamra often want invoices or bank transfer, while consumers lean on Visa and Mastercard (fresh-dollar accounts). We support both flows.
- Visa and Mastercard (fresh-dollar accounts)
- OMT Pay
- Whish Money
- Cash on delivery in USD
- PayPal
- Apple Pay and Google Pay
Shipping, couriers and local delivery in Beirut
Your B2B ordering portal can book shipments and share tracking with Liban Post, Aramex, DHL, Toters, Wakilni and Wishbox, or route orders to your own riders and stores across Beirut.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Rafic Hariri International Airport and the Port of Beirut — makes regional and national dispatch from Beirut practical.
Compliance built into your B2B ordering portal
Tax basics: Lebanon charges 11% VAT; since the financial crisis, businesses commonly price in US dollars while official rules specify Lebanese pounds.
Two frameworks shape the build: Law No. 81/2018 on Electronic Transactions and Personal Data, which sets consent and data-processing duties, and the Consumer Protection Law No. 659/2005 and the Electronic Transactions Law.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Beirut.
Marketplaces vs. your own B2B ordering portal in Beirut
Toters, Talabat and Zomato Lebanon are where many shoppers in Beirut start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
Your B2B ordering portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Who we build for in Beirut
Popular online categories in Lebanon include fashion, electronics, food and dining, cosmetics, jewellery and home design. Local demand in Beirut is shaped by banking, services, trade, media, tourism and retail, so we often design catalogues and B2B ordering around those sectors. In Beirut, we most often build B2B and wholesale portals for:
Wholesalers
For wholesalers, we usually start with contract pricing, then add ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho) once orders are flowing.
FMCG distributors
Catalogue, pricing and fulfilment rules designed for FMCG distributors in Beirut, connected to the systems you already use.
Industrial suppliers
Industrial suppliers get quick and bulk ordering plus credit and payments workflows tailored to their operations.
Electrical and hardware traders
We map how electrical and hardware traders sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Medical and institutional suppliers
For medical and institutional suppliers, we usually start with sales-team tools, then add credit and payment gateways once orders are flowing.
Dealer networks
Catalogue, pricing and fulfilment rules designed for dealer networks in Beirut, connected to the systems you already use.
Android and iOS apps for your Beirut business
In Beirut, shoppers browse on phones first. A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Beirut time (UTC+3), in Arabic and French if you want.
- Accounting and e-invoicing
- BI and reporting tools
- Warehouse and inventory systems
- Credit and payment gateways
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- CRM and lead management
- Logistics and freight partners
- WhatsApp and SMS notifications
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Beirut
Value first, depth later. For a B2B ordering portal serving Beirut, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for LBP, Visa and Mastercard (fresh-dollar accounts) and Liban Post from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Beirut customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Beirut results are visible, not promised.
Working with our team from Beirut
Beirut runs on UTC+3, which is 2h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Arabic. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Beirut clients are served remotely with on-site workshops when the project needs them.
