Why a B2B ordering portal makes sense for Lebanon
Lebanon is a market of about 6.1 million people where B2B and wholesale portals are growing fast, with Beirut as its capital.
Lebanese businesses are digital-savvy and entrepreneurial, and a large diaspora buys gifts and products for relatives. Dollar pricing, strong delivery apps and wallet payments define successful stores.
That is why more companies in Lebanon are moving from phone, WhatsApp and spreadsheet orders to a proper B2B ordering portal — one place where products, prices, payments, orders and customers are managed together.
Local details we build into every Lebanon project
A store that works in Lebanon respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Everything a Lebanon shopper sees — price, tax, delivery fee, refund — is in LBP, written the local way.
Language and content
Content can be produced in Arabic, French and English, so a Lebanon customer reads the store in the language they use at home.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Lebanon recognise: Visa and Mastercard (fresh-dollar accounts) and Whish Money and delivery through Liban Post.
Domain, phone and contact
A .lb domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +961 calling code so customers reach you without dialling errors.
Custom-built for how you sell in Lebanon
We do not hand Lebanon businesses a ready-made theme: we study how you sell, then build the online platform and Android/iOS app your customers and staff actually need.
In Lebanon we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as fashion, electronics, food and dining and cosmetics that have strong online demand in Lebanon.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Core modules we build for Lebanon clients
These are the building blocks of a B2B ordering portal. We scope them with you, so you pay for what your Lebanon operation needs.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Multiple stock points in Lebanon are supported, so a Lebanon order ships from the nearest one.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Reports show which products, customers and areas of Lebanon drive revenue.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Content and design can follow how customers in Lebanon search and buy, including Arabic and French where you need it.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Product data imports from your existing sheets or ERP, so Lebanon teams do not re-type thousands of items.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Customers in Lebanon can pay with Visa and Mastercard (fresh-dollar accounts), Whish Money and OMT Pay, with receipts and refunds handled in the same admin.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Couriers such as Liban Post, Aramex and DHL plug in alongside your own fleet for Lebanon orders.
Payments customers in Lebanon expect
A store that serves Lebanon should let customers pay the way they do offline: Visa and Mastercard (fresh-dollar accounts), Whish Money, OMT Pay and cash on delivery in USD.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in Lebanese pound (LBP).
- PayPal
- OMT Pay
- Apple Pay and Google Pay
- Cash on delivery in USD
- Visa and Mastercard (fresh-dollar accounts)
- Whish Money
Delivery and fulfilment across Lebanon
Your B2B ordering portal can book shipments and share tracking with Liban Post, Aramex, DHL, Toters, Wakilni and Wishbox, or route orders to your own riders and stores.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Compliance built into your B2B ordering portal
Lebanon charges 11% VAT; since the financial crisis, businesses commonly price in US dollars while official rules specify Lebanese pounds.
Two frameworks shape the build: Law No. 81/2018 on Electronic Transactions and Personal Data, which sets consent and data-processing duties, and the Consumer Protection Law No. 659/2005 and the Electronic Transactions Law.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser.
Lebanon sellers: marketplace plus your own store
For a Lebanon business, Toters, Talabat, Zomato Lebanon and Cars.lb are useful shop windows — but fees, ranking changes and shared customer data limit how far you can grow on them alone.
Your B2B ordering portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Industries in Lebanon we work with
Popular online categories in Lebanon include fashion, electronics, food and dining, cosmetics, jewellery and home design. In Lebanon, we most often build B2B and wholesale portals for:
Wholesalers
For wholesalers, we usually start with contract pricing, then add ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho) once orders are flowing.
FMCG distributors
Catalogue, pricing and fulfilment rules designed for FMCG distributors in Lebanon, connected to the systems you already use.
Industrial suppliers
Industrial suppliers get quick and bulk ordering plus credit and payments workflows tailored to their operations.
Electrical and hardware traders
We map how electrical and hardware traders sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Medical and institutional suppliers
For medical and institutional suppliers, we usually start with sales-team tools, then add credit and payment gateways once orders are flowing.
Dealer networks
Catalogue, pricing and fulfilment rules designed for dealer networks in Lebanon, connected to the systems you already use.
Take your Lebanon store onto customers' phones
A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
Apps are published under your own developer accounts and share the same backend as your B2B ordering portal, so offers, stock and orders are always consistent between web and mobile.
Push notifications can be timed to UTC+3 so offers reach Lebanon customers when they are awake, and the interface can run in Arabic and French.
- Warehouse and inventory systems
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- WhatsApp and SMS notifications
- BI and reporting tools
- Logistics and freight partners
- CRM and lead management
- Credit and payment gateways
- Accounting and e-invoicing
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Lebanon
Value first, depth later. For a B2B ordering portal serving Lebanon, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for LBP, Visa and Mastercard (fresh-dollar accounts) and Liban Post from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Lebanon customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Lebanon results are visible, not promised.
Time zones, language and support
Our team covers UTC+3 — 2h 30m behind India (IST) — through three 8-hour shifts, so a Lebanon client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Arabic. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Lebanon are served remotely with on-site workshops when the project needs them.
