Why a B2B ordering portal makes sense for Lima
Lima is a capital and largest city of peru, home to about 9.9 million people, and one of the markets in Peru where we build B2B and wholesale portals.
The local economy is driven by banking, fintech, mining HQs and retail, and commercial activity concentrates around San Isidro, Miraflores and Surco.
Logistics are supported by Jorge Chávez International Airport and Callao port, which matters when you promise customers fast delivery.
Peru's Yape and Plin wallets have made instant payments mainstream, and online shopping grew sharply after 2020. A virtual Libro de Reclamaciones is legally required on every store.
For a business in Lima, the opportunity is to own the customer relationship: your own B2B ordering portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
What makes a Lima store feel local
A store that works in Lima respects local habits as well as local law. These are the details we configure first.
Currency and pricing
The store speaks Peruvian sol: PEN amounts from product page to invoice, so Lima buyers never convert in their heads.
Language and content
We localise pages, emails and notifications into Spanish and Quechua where your audience needs it.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Lima recognise: Yape and Plin and delivery through Serpost.
Domain, phone and contact
Using .pe where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +51, so a customer in Lima taps once to call or message.
Talent and partners nearby
With Universidad de Lima, PUCP and UTEC close by, finding people to manage catalogues, content and support after launch is realistic in Lima.
Designed to your requirements, not a template
We do not hand Lima businesses a ready-made theme: we study how you sell, then build the online platform and Android/iOS app your customers and staff actually need.
Typical clients include FMCG distributors, industrial suppliers, electrical and hardware traders and medical and institutional suppliers. Categories that sell especially well online in Peru — electronics, fashion, home and beauty — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
What your B2B ordering portal includes
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Bulk import and sync tools mean the Lima team never re-keys stock, prices or descriptions by hand.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Customers in Lima can pay with Yape, Plin and Visa and Mastercard, with receipts and refunds handled in the same admin.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Couriers such as Serpost, Olva Courier and Shalom plug in alongside your own fleet for Lima orders.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Stock can be held in Lima or anywhere in Peru, with pickup and local-delivery options where they make sense.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Dashboards break sales down by product, customer and neighbourhood of Lima, so you see what to promote.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Pages, search filters and wording are tuned to how people in Lima look for products, in Spanish and Quechua if your audience needs it.
Getting paid online in Lima
Checkout is where most online sales are won or lost. In Peru, customers expect to pay with Yape, Plin and Visa and Mastercard, and many also look for PagoEfectivo cash codes, bank transfer and cash on delivery.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Peruvian sol (PEN).
Business buyers around San Isidro often want invoices or bank transfer, while consumers lean on Yape. We support both flows.
- Bank transfer
- Yape
- PagoEfectivo cash codes
- Plin
- Cash on delivery
- Visa and Mastercard
Fulfilment options for Lima orders
Your B2B ordering portal can book shipments and share tracking with Serpost, Olva Courier, Shalom, Urbaner, Chazki and DHL, or route orders to your own riders and stores across Lima.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Jorge Chávez International Airport and Callao port — makes regional and national dispatch from Lima practical.
Rules Lima sellers must respect online
Tax basics: Peruvian IGV is 18% (including the municipal promotion tax), and SUNAT electronic receipts are mandatory.
Two frameworks shape the build: Law 29733 on Personal Data Protection and its 2024 regulation, and the Consumer Protection and Defence Code (Law 29571), enforced by INDECOPI, including the Libro de Reclamaciones (complaints book).
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Peru.
Marketplaces vs. your own B2B ordering portal in Lima
Mercado Libre, Falabella and Ripley are where many shoppers in Lima start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Industries in Lima we work with
Popular online categories in Peru include electronics, fashion, home, beauty, groceries and toys. Local demand in Lima is shaped by banking, fintech, mining HQs and retail, so we often design catalogues and B2B ordering around those sectors. In Lima, we most often build B2B and wholesale portals for:
Wholesalers
Catalogue, pricing and fulfilment rules designed for wholesalers in Lima, connected to the systems you already use.
FMCG distributors
FMCG distributors get contract pricing plus quotes and approvals workflows tailored to their operations.
Industrial suppliers
We map how industrial suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Electrical and hardware traders
For electrical and hardware traders, we usually start with credit and payments, then add warehouse and inventory systems once orders are flowing.
Medical and institutional suppliers
Catalogue, pricing and fulfilment rules designed for medical and institutional suppliers in Lima, connected to the systems you already use.
Dealer networks
Dealer networks get sales-team tools plus contract pricing workflows tailored to their operations.
Mobile commerce in Lima
In Lima, shoppers browse on phones first. A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Lima time (UTC−5), in Spanish and Quechua if you want.
- Logistics and freight partners
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- CRM and lead management
- Credit and payment gateways
- Warehouse and inventory systems
- WhatsApp and SMS notifications
- Accounting and e-invoicing
- BI and reporting tools
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your B2B ordering portal
Value first, depth later. For a B2B ordering portal serving Lima, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for PEN, Yape and Serpost from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Lima customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Lima results are visible, not promised.
Support hours and communication for Lima
Our team covers UTC−5 — 10h 30m behind India (IST) — through three 8-hour shifts, so a Lima client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Quechua, Aymara and Spanish. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Lima clients are served remotely with on-site workshops when the project needs them.
