The case for a manufacturer and dealer portal in Armenia
Armenia is a market of about 2.9 million people where manufacturer and distributor portals are growing fast, with Yerevan as its capital.
Armenia has a booming IT sector, a wide diaspora and increasingly cashless payments through Idram and bank apps. Local producers of wine, brandy and food increasingly sell directly to diaspora buyers worldwide.
That is why more companies in Armenia are moving from phone, WhatsApp and spreadsheet orders to a proper manufacturer and dealer portal — one place where products, prices, payments, orders and customers are managed together.
Localised for Armenia, not translated into it
Conversion in Armenia depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Armenian dram (AMD), formatted the way Armenia customers read them.
Language and content
Storefront copy, product pages and emails can run in Armenian, Russian and English, with local date and number formats.
Local trust signals
Badges for Visa and Mastercard and Arca cards, HayPost delivery and clear return terms reassure first-time buyers in Armenia.
Domain, phone and contact
Using .am where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +374, so a customer in Armenia taps once to call or message.
A manufacturer and dealer portal built around your Armenia business
Armenia businesses tell us what they sell and how they want to sell it; our engineers turn that into a custom manufacturer and dealer portal, an admin system and a mobile app shaped around their operations.
In Armenia we typically work with machinery and equipment manufacturers, engineering component makers, electrical and automation brands and building-material manufacturers, and with sellers in categories such as IT and electronics, jewellery, wine and brandy and fashion that have strong online demand in Armenia.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Core modules we build for Armenia clients
These are the building blocks of a manufacturer and dealer portal. We scope them with you, so you pay for what your Armenia operation needs.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Bulk import and sync tools mean the Armenia team never re-keys stock, prices or descriptions by hand.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Payment steps are built around Visa and Mastercard, Arca cards and Idram wallet, the options shoppers here already trust.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Shipping rules can use HayPost, Glovo couriers and DHL as well as your own delivery staff in Armenia.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Multiple stock points in Armenia are supported, so a Armenia order ships from the nearest one.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Dashboards break sales down by product, customer and neighbourhood of Armenia, so you see what to promote.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Content and design can follow how customers in Armenia search and buy, including Armenian and Russian where you need it.
Getting paid online in Armenia
Shoppers in Armenia rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means Visa and Mastercard, Arca cards and Idram wallet, then Telcell, Apple Pay and Google Pay and cash on delivery.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in AMD — card details stay with the provider.
- Visa and Mastercard
- Apple Pay and Google Pay
- Arca cards
- Telcell
- Idram wallet
- Cash on delivery
Shipping, couriers and local delivery in Armenia
Your manufacturer and dealer portal can book shipments and share tracking with HayPost, Glovo couriers, DHL, Yerevan City delivery fleets and Pickpoint lockers, or route orders to your own riders and stores.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Rules Armenia sellers must respect online
For Armenia sellers, tax first: Armenia charges 20% VAT; sole traders and small businesses can choose simplified turnover tax regimes, and e-invoicing is mandatory for VAT taxpayers.
On privacy we design around the Law on Protection of Personal Data (2015, updated 2024), overseen by the Personal Data Protection Agency; on consumer rights the store reflects the Law on Protection of Consumer Rights and the Law on Electronic Commerce, giving distance-selling withdrawal rights.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser.
Armenia sellers: marketplace plus your own store
Selling in Armenia through List.am, Wildberries (regional) and Ozon gets you reach quickly, yet the buyer belongs to the platform, not to you.
With your own manufacturer and dealer portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Businesses that use NNT Mart in Armenia
Popular online categories in Armenia include IT and electronics, jewellery, wine and brandy, fashion, food and dried fruit and tourism products. In Armenia, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
For machinery and equipment manufacturers, we usually start with document library, then add ERP and production planning once orders are flowing.
Engineering component makers
Catalogue, pricing and fulfilment rules designed for engineering component makers in Armenia, connected to the systems you already use.
Electrical and automation brands
Electrical and automation brands get enquiries and RFQs plus spares and service workflows tailored to their operations.
Building-material manufacturers
We map how building-material manufacturers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Auto-parts companies
For auto-parts companies, we usually start with channel insight, then add warranty and service software once orders are flowing.
Importers and master distributors
Catalogue, pricing and fulfilment rules designed for importers and master distributors in Armenia, connected to the systems you already use.
Android and iOS apps for your Armenia business
In Armenia, shoppers browse on phones first. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+4 so offers reach Armenia customers when they are awake, and the interface can run in Armenian and Russian.
- WhatsApp Business API
- PIM and DAM for product data
- Logistics partners
- CRM and lead routing
- Dealer management systems
- E-invoicing and tax systems
- Warranty and service software
- ERP and production planning
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Armenia
Value first, depth later. For a manufacturer and dealer portal serving Armenia, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for AMD, Visa and Mastercard and HayPost from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Armenia customers actually buy. |
We track qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries on a live dashboard from day one, so Armenia results are visible, not promised.
Working with our team from Armenia
Our team covers UTC+4 — 1h 30m behind India (IST) — through three 8-hour shifts, so a Armenia client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Armenian. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Armenia are served remotely with on-site workshops when the project needs them.
