Why a manufacturer and dealer portal makes sense for Belgium
Belgium is a market of about 12 million people where manufacturer and distributor portals are growing fast, with Brussels as its capital.
Belgium has SMEs make up 99% of all businesses in the European Union (European Commission). Belgian shoppers expect bilingual Dutch/French stores and Bancontact at checkout. Many still buy from Dutch and French sites, so local stock and fast delivery are a real edge.
That is why more companies in Belgium are moving from phone, WhatsApp and spreadsheet orders to a proper manufacturer and dealer portal — one place where products, prices, payments, orders and customers are managed together.
Localised for Belgium, not translated into it
A store that works in Belgium respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in euro (EUR), formatted the way Belgium customers read them.
Language and content
We localise pages, emails and notifications into Dutch, French and German where your audience needs it.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Belgium recognise: Bancontact and Visa and Mastercard and delivery through bpost.
Domain, phone and contact
Using .be where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +32 calling code so customers reach you without dialling errors.
Designed to your requirements, not a template
If you run a business in Belgium and want to sell online, we build an e-commerce platform and mobile application to your exact requirements, from the first product page to the last delivery update.
Typical clients include engineering component makers, electrical and automation brands, building-material manufacturers and auto-parts companies. Categories that sell especially well online in Belgium — fashion, electronics, food and chocolate and home — get catalogue structures and filters designed for them.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Core modules we build for Belgium clients
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Belgium business sells.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Payment steps are built around Bancontact, Visa and Mastercard and PayPal, the options shoppers here already trust.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Delivery can be booked through bpost, PostNL Belgium and DPD or dispatched by your own riders around Belgium.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Stock can be held in Belgium or anywhere in Belgium, with pickup and local-delivery options where they make sense.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Reports show which products, customers and areas of Belgium drive revenue.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Pages, search filters and wording are tuned to how people in Belgium look for products, in Dutch and French if your audience needs it.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Bulk import and sync tools mean the Belgium team never re-keys stock, prices or descriptions by hand.
Who we build for in Belgium
Popular online categories in Belgium include fashion, electronics, food and chocolate, home, beauty and books. In Belgium, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
Machinery and equipment manufacturers get technical catalogue plus enquiries and RFQs workflows tailored to their operations.
Engineering component makers
We map how engineering component makers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Electrical and automation brands
For electrical and automation brands, we usually start with partner portal, then add PIM and DAM for product data once orders are flowing.
Building-material manufacturers
Catalogue, pricing and fulfilment rules designed for building-material manufacturers in Belgium, connected to the systems you already use.
Auto-parts companies
Auto-parts companies get spares and service plus technical catalogue workflows tailored to their operations.
Importers and master distributors
We map how importers and master distributors sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
How Belgium customers pay online
A manufacturer and dealer portal for Belgium must support the way people here actually pay: Bancontact, Visa and Mastercard, PayPal, Payconiq, Apple Pay and KBC/CBC Pay.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in euro (EUR).
- Payconiq
- Apple Pay
- Bancontact
- Visa and Mastercard
- PayPal
- KBC/CBC Pay
Delivery and fulfilment across Belgium
Your manufacturer and dealer portal can book shipments and share tracking with bpost, PostNL Belgium, DPD, GLS, DHL and Mondial Relay, or route orders to your own riders and stores.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Owning your channel in Belgium
For a Belgium business, Bol, Amazon (FR/NL/DE), Coolblue and Zalando are useful shop windows — but fees, ranking changes and shared customer data limit how far you can grow on them alone.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Tax, invoicing and compliance in Belgium
Tax basics: Belgian VAT is 21% standard with 12% and 6% reduced rates; B2B e-invoicing via Peppol is mandatory from 2026.
Customer data is handled with the EU General Data Protection Regulation (GDPR) and the ePrivacy rules on cookies and marketing consent, enforced by the Belgian Data Protection Authority in mind, and the storefront follows the EU Consumer Rights Directive (14-day withdrawal right), the Digital Services Act and, from June 2025, the European Accessibility Act for online shops and Book VI of the Code of Economic Law.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser.
Mobile commerce in Belgium
In Belgium, shoppers browse on phones first. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
Apps are published under your own developer accounts and share the same backend as your manufacturer and dealer portal, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Belgium time (UTC+2), in Dutch and French if you want.
- E-invoicing and tax systems
- Warranty and service software
- Logistics partners
- Dealer management systems
- CRM and lead routing
- PIM and DAM for product data
- ERP and production planning
- WhatsApp Business API
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your manufacturer and dealer portal
Value first, depth later. For a manufacturer and dealer portal serving Belgium, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for EUR, Bancontact and bpost from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Belgium customers actually buy. |
We track qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries on a live dashboard from day one, so Belgium results are visible, not promised.
Support hours and communication for Belgium
Belgium runs on UTC+2, which is 3h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Dutch, German and French. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your manufacturer and dealer portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Belgium are served remotely with on-site workshops when the project needs them.
