Why a manufacturer and dealer portal makes sense for Lebanon
Lebanon is a market of about 6.1 million people where manufacturer and distributor portals are growing fast, with Beirut as its capital.
Lebanese businesses are digital-savvy and entrepreneurial, and a large diaspora buys gifts and products for relatives. Dollar pricing, strong delivery apps and wallet payments define successful stores.
For a business in Lebanon, the opportunity is to own the customer relationship: your own manufacturer and dealer portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Localised for Lebanon, not translated into it
A store that works in Lebanon respects local habits as well as local law. These are the details we configure first.
Currency and pricing
The store speaks Lebanese pound: LBP amounts from product page to invoice, so Lebanon buyers never convert in their heads.
Language and content
Storefront copy, product pages and emails can run in Arabic, French and English, with local date and number formats.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Lebanon recognise: Visa and Mastercard (fresh-dollar accounts) and Whish Money and delivery through Liban Post.
Domain, phone and contact
Using .lb where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +961, so a customer in Lebanon taps once to call or message.
Designed to your requirements, not a template
Lebanon businesses tell us what they sell and how they want to sell it; our engineers turn that into a custom manufacturer and dealer portal, an admin system and a mobile app shaped around their operations.
Typical clients include engineering component makers, electrical and automation brands, building-material manufacturers and auto-parts companies. Categories that sell especially well online in Lebanon — fashion, electronics, food and dining and cosmetics — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
What your manufacturer and dealer portal includes
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Lebanon team keeps its current way of working.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Payment steps are built around Visa and Mastercard (fresh-dollar accounts), Whish Money and OMT Pay, the options shoppers here already trust.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Shipping rules can use Liban Post, Aramex and DHL as well as your own delivery staff in Lebanon.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Multiple stock points in Lebanon are supported, so a Lebanon order ships from the nearest one.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Revenue reports by product, repeat buyer and delivery area of Lebanon guide stock and marketing decisions.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Content and design can follow how customers in Lebanon search and buy, including Arabic and French where you need it.
Checkout and payment methods for Lebanon
Checkout is where most online sales are won or lost. In Lebanon, customers expect to pay with Visa and Mastercard (fresh-dollar accounts), Whish Money and OMT Pay, and many also look for cash on delivery in USD, Apple Pay and Google Pay and PayPal.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Lebanese pound (LBP).
- Cash on delivery in USD
- OMT Pay
- PayPal
- Whish Money
- Visa and Mastercard (fresh-dollar accounts)
- Apple Pay and Google Pay
Shipping, couriers and local delivery in Lebanon
Your manufacturer and dealer portal can book shipments and share tracking with Liban Post, Aramex, DHL, Toters, Wakilni and Wishbox, or route orders to your own riders and stores.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Compliance built into your manufacturer and dealer portal
For Lebanon sellers, tax first: Lebanon charges 11% VAT; since the financial crisis, businesses commonly price in US dollars while official rules specify Lebanese pounds.
Customer data is handled with Law No. 81/2018 on Electronic Transactions and Personal Data, which sets consent and data-processing duties in mind, and the storefront follows the Consumer Protection Law No. 659/2005 and the Electronic Transactions Law.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser.
Owning your channel in Lebanon
Selling in Lebanon through Toters, Talabat and Zomato Lebanon gets you reach quickly, yet the buyer belongs to the platform, not to you.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Industries in Lebanon we work with
Popular online categories in Lebanon include fashion, electronics, food and dining, cosmetics, jewellery and home design. In Lebanon, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
Catalogue, pricing and fulfilment rules designed for machinery and equipment manufacturers in Lebanon, connected to the systems you already use.
Engineering component makers
Engineering component makers get document library plus partner portal workflows tailored to their operations.
Electrical and automation brands
We map how electrical and automation brands sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Building-material manufacturers
For building-material manufacturers, we usually start with spares and service, then add dealer management systems once orders are flowing.
Auto-parts companies
Catalogue, pricing and fulfilment rules designed for auto-parts companies in Lebanon, connected to the systems you already use.
Importers and master distributors
Importers and master distributors get channel insight plus document library workflows tailored to their operations.
Add a mobile app for Lebanon customers
Phones carry most traffic in Lebanon. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Lebanon time (UTC+3), in Arabic and French if you want.
- Warranty and service software
- CRM and lead routing
- PIM and DAM for product data
- Dealer management systems
- Logistics partners
- E-invoicing and tax systems
- ERP and production planning
- WhatsApp Business API
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Lebanon
Value first, depth later. For a manufacturer and dealer portal serving Lebanon, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for LBP, Visa and Mastercard (fresh-dollar accounts) and Liban Post from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Lebanon customers actually buy. |
Success is measured on qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries — tracked on a dashboard you can see from launch day.
How Lebanon clients work with us
Our team covers UTC+3 — 2h 30m behind India (IST) — through three 8-hour shifts, so a Lebanon client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Arabic. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Lebanon are served remotely with on-site workshops when the project needs them.
