The case for a manufacturer and dealer portal in Mozambique
Mozambique is a market of about 30 million people where manufacturer and distributor portals are growing fast, with Maputo as its capital.
Mozambique’s gas and mining boom is creating demand for B2B procurement, and M-Pesa is lifting mobile commerce. Portuguese-language catalogues and metical pricing are essential.
For a business in Mozambique, the opportunity is to own the customer relationship: your own manufacturer and dealer portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
What makes a Mozambique store feel local
A store that works in Mozambique respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Everything a Mozambique shopper sees — price, tax, delivery fee, refund — is in MZN, written the local way.
Language and content
Storefront copy, product pages and emails can run in Portuguese, Makhuwa and Tsonga, with local date and number formats.
Local trust signals
Trust is local: familiar names such as M-Pesa Mozambique and e-Mola and Correios de Moçambique sit next to the buy button.
Domain, phone and contact
Using .mz where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +258, so a customer in Mozambique taps once to call or message.
A manufacturer and dealer portal built around your Mozambique business
We do not hand Mozambique businesses a ready-made theme: we study how you sell, then build the online platform and Android/iOS app your customers and staff actually need.
In Mozambique we typically work with machinery and equipment manufacturers, engineering component makers, electrical and automation brands and building-material manufacturers, and with sellers in categories such as energy and mining supplies, fashion, phones and food and seafood that have strong online demand in Mozambique.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your manufacturer and dealer portal in Mozambique
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Customers in Mozambique can pay with M-Pesa Mozambique, e-Mola and mKesh, with receipts and refunds handled in the same admin.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Couriers such as Correios de Moçambique, DHL and Aramex plug in alongside your own fleet for Mozambique orders.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Inventory can sit in Mozambique, in a partner warehouse or across Mozambique, with click-and-collect where customers want it.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Revenue reports by product, repeat buyer and delivery area of Mozambique guide stock and marketing decisions.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Storefront language, imagery and navigation are set up for Mozambique shoppers and available in Portuguese and Makhuwa.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Product data imports from your existing sheets or ERP, so Mozambique teams do not re-type thousands of items.
How Mozambique customers pay online
A manufacturer and dealer portal for Mozambique must support the way people here actually pay: M-Pesa Mozambique, e-Mola, mKesh, Visa and Mastercard, bank transfer and cash on delivery.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in MZN — card details stay with the provider.
- Visa and Mastercard
- M-Pesa Mozambique
- Cash on delivery
- E-Mola
- Bank transfer
- MKesh
Shipping, couriers and local delivery in Mozambique
Your manufacturer and dealer portal can book shipments and share tracking with Correios de Moçambique, DHL, Aramex, Local couriers and Chapas parcels, or route orders to your own riders and stores.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Selling online legally in Mozambique
Tax basics: Mozambique charges 16% VAT, with a simplified regime for small taxpayers.
Two frameworks shape the build: the Electronic Transactions Law and emerging personal-data rules overseen by INTIC, and the Consumer Protection Law (2022) and the Electronic Transactions Law.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser.
Your own store alongside OLX Moçambique and Facebook Marketplace
Selling in Mozambique through OLX Moçambique, Facebook Marketplace and local online marketplaces gets you reach quickly, yet the buyer belongs to the platform, not to you.
With your own manufacturer and dealer portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Industries in Mozambique we work with
Popular online categories in Mozambique include energy and mining supplies, fashion, phones, food and seafood, building materials and cosmetics. In Mozambique, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
For machinery and equipment manufacturers, we usually start with document library, then add ERP and production planning once orders are flowing.
Engineering component makers
Catalogue, pricing and fulfilment rules designed for engineering component makers in Mozambique, connected to the systems you already use.
Electrical and automation brands
Electrical and automation brands get enquiries and RFQs plus spares and service workflows tailored to their operations.
Building-material manufacturers
We map how building-material manufacturers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Auto-parts companies
For auto-parts companies, we usually start with channel insight, then add warranty and service software once orders are flowing.
Importers and master distributors
Catalogue, pricing and fulfilment rules designed for importers and master distributors in Mozambique, connected to the systems you already use.
Add a mobile app for Mozambique customers
In Mozambique, shoppers browse on phones first. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+2 so offers reach Mozambique customers when they are awake, and the interface can run in Portuguese and Makhuwa.
- WhatsApp Business API
- Warranty and service software
- CRM and lead routing
- ERP and production planning
- Dealer management systems
- E-invoicing and tax systems
- PIM and DAM for product data
- Logistics partners
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Mozambique
We launch the journeys that create value first, then add depth. A typical roadmap for a manufacturer and dealer portal in Mozambique:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for MZN, M-Pesa Mozambique and Correios de Moçambique from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Mozambique customers actually buy. |
We track qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries on a live dashboard from day one, so Mozambique results are visible, not promised.
How Mozambique clients work with us
Mozambique runs on UTC+2, which is 3h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Portuguese. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your manufacturer and dealer portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Mozambique are served remotely with on-site workshops when the project needs them.
