Why a manufacturer and dealer portal makes sense for Maputo
Maputo is a capital and chief port of mozambique, home to about 1.1 million people, and one of the markets in Mozambique where we build manufacturer and distributor portals.
The local economy is driven by port and corridor logistics, services, banking, retail and energy, and commercial activity concentrates around the Baixa, Polana and the Maputo port area.
Logistics are supported by Maputo International Airport and the Port of Maputo, which matters when you promise customers fast delivery.
Mozambique’s gas and mining boom is creating demand for B2B procurement, and M-Pesa is lifting mobile commerce. Portuguese-language catalogues and metical pricing are essential.
That is why more companies in Maputo are moving from phone, WhatsApp and spreadsheet orders to a proper manufacturer and dealer portal — one place where products, prices, payments, orders and customers are managed together.
What makes a Maputo store feel local
A store that works in Maputo respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Mozambican metical (MZN), formatted the way Maputo customers read them.
Language and content
Content can be produced in Portuguese, Makhuwa and Tsonga, so a Maputo customer reads the store in the language they use at home.
Local trust signals
Trust is local: familiar names such as M-Pesa Mozambique and e-Mola and Correios de Moçambique sit next to the buy button.
Domain, phone and contact
Using .mz where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +258 calling code so customers reach you without dialling errors.
Talent and partners nearby
Maputo draws on Eduardo Mondlane University and Universidade Politécnica, which means plenty of local staff, interns and technology partners to run the store after launch.
Designed to your requirements, not a template
If you run a business in Maputo and want to sell online, we build an e-commerce platform and mobile application to your exact requirements, from the first product page to the last delivery update.
In Maputo we typically work with machinery and equipment manufacturers, engineering component makers, electrical and automation brands and building-material manufacturers, and with sellers in categories such as energy and mining supplies, fashion, phones and food and seafood that have strong online demand in Mozambique.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Core modules we build for Maputo clients
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Maputo business sells.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Checkout is configured for M-Pesa Mozambique, e-Mola and mKesh.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Couriers such as Correios de Moçambique, DHL and Aramex plug in alongside your own fleet for Maputo orders.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Inventory can sit in Maputo, in a partner warehouse or across Mozambique, with click-and-collect where customers want it.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Revenue reports by product, repeat buyer and delivery area of Maputo guide stock and marketing decisions.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Storefront language, imagery and navigation are set up for Maputo shoppers and available in Portuguese and Makhuwa.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Maputo team keeps its current way of working.
Industries in Maputo we work with
Popular online categories in Mozambique include energy and mining supplies, fashion, phones, food and seafood, building materials and cosmetics. Local demand in Maputo is shaped by port and corridor logistics, services, banking, retail and energy, so we often design catalogues and B2B ordering around those sectors. In Maputo, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
Catalogue, pricing and fulfilment rules designed for machinery and equipment manufacturers in Maputo, connected to the systems you already use.
Engineering component makers
Engineering component makers get document library plus partner portal workflows tailored to their operations.
Electrical and automation brands
We map how electrical and automation brands sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Building-material manufacturers
For building-material manufacturers, we usually start with spares and service, then add dealer management systems once orders are flowing.
Auto-parts companies
Catalogue, pricing and fulfilment rules designed for auto-parts companies in Maputo, connected to the systems you already use.
Importers and master distributors
Importers and master distributors get channel insight plus document library workflows tailored to their operations.
Checkout and payment methods for Maputo
A store that serves Maputo should let customers pay the way they do offline: M-Pesa Mozambique, e-Mola, mKesh and Visa and Mastercard.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Mozambican metical (MZN).
Zone-based payment rules let you offer different options for the Baixa than for outer parts of Maputo.
- Cash on delivery
- M-Pesa Mozambique
- Visa and Mastercard
- Bank transfer
- E-Mola
- MKesh
Delivery and fulfilment from Maputo
Your manufacturer and dealer portal can book shipments and share tracking with Correios de Moçambique, DHL, Aramex, Local couriers and Chapas parcels, or route orders to your own riders and stores across Maputo.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — Maputo International Airport and the Port of Maputo — makes regional and national dispatch from Maputo practical.
Your own store alongside OLX Moçambique and Facebook Marketplace
For a Maputo business, OLX Moçambique, Facebook Marketplace, local online marketplaces and WhatsApp shops are useful shop windows — but fees, ranking changes and shared customer data limit how far you can grow on them alone.
With your own manufacturer and dealer portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Rules Maputo sellers must respect online
For Maputo sellers, tax first: Mozambique charges 16% VAT, with a simplified regime for small taxpayers.
On privacy we design around the Electronic Transactions Law and emerging personal-data rules overseen by INTIC; on consumer rights the store reflects the Consumer Protection Law (2022) and the Electronic Transactions Law.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Maputo.
Add a mobile app for Maputo customers
Phones carry most traffic in Mozambique. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Maputo time (UTC+2), in Portuguese and Makhuwa if you want.
- ERP and production planning
- Dealer management systems
- PIM and DAM for product data
- WhatsApp Business API
- Warranty and service software
- E-invoicing and tax systems
- Logistics partners
- CRM and lead routing
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
Launch roadmap and success metrics
Value first, depth later. For a manufacturer and dealer portal serving Maputo, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for MZN, M-Pesa Mozambique and Correios de Moçambique from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Maputo customers actually buy. |
Success is measured on qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries — tracked on a dashboard you can see from launch day.
Support hours and communication for Maputo
Our team covers UTC+2 — 3h 30m behind India (IST) — through three 8-hour shifts, so a Maputo client always reaches someone during the local working day.
We work in English and can deliver storefront content in Portuguese. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your manufacturer and dealer portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Maputo clients are served remotely with on-site workshops when the project needs them.
