The case for a manufacturer and dealer portal in Peru
Peru is a market of about 34 million people where manufacturer and distributor portals are growing fast, with Lima as its capital.
Peru's Yape and Plin wallets have made instant payments mainstream, and online shopping grew sharply after 2020. A virtual Libro de Reclamaciones is legally required on every store.
That is why more companies in Peru are moving from phone, WhatsApp and spreadsheet orders to a proper manufacturer and dealer portal — one place where products, prices, payments, orders and customers are managed together.
Localised for Peru, not translated into it
A store that works in Peru respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Everything a Peru shopper sees — price, tax, delivery fee, refund — is in PEN, written the local way.
Language and content
Storefront copy, product pages and emails can run in Spanish and Quechua, with local date and number formats.
Local trust signals
Trust is local: familiar names such as Yape and Plin and Serpost sit next to the buy button.
Domain, phone and contact
Using .pe where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +51, so a customer in Peru taps once to call or message.
Custom-built for how you sell in Peru
Your manufacturer and dealer portal is planned, designed and coded for your business model — not adapted from someone else's — and it can ship with a customer or staff mobile app on day one.
Typical clients include engineering component makers, electrical and automation brands, building-material manufacturers and auto-parts companies. Categories that sell especially well online in Peru — electronics, fashion, home and beauty — get catalogue structures and filters designed for them.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Features of your manufacturer and dealer portal in Peru
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Peru business sells.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Reports show which products, customers and areas of Peru drive revenue.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Content and design can follow how customers in Peru search and buy, including Spanish and Quechua where you need it.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Product data imports from your existing sheets or ERP, so Peru teams do not re-type thousands of items.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Checkout is configured for Yape, Plin and Visa and Mastercard.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Delivery can be booked through Serpost, Olva Courier and Shalom or dispatched by your own riders around Peru.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Inventory can sit in Peru, in a partner warehouse or across Peru, with click-and-collect where customers want it.
Getting paid online in Peru
A manufacturer and dealer portal for Peru must support the way people here actually pay: Yape, Plin, Visa and Mastercard, PagoEfectivo cash codes, bank transfer and cash on delivery.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in Peruvian sol (PEN).
- PagoEfectivo cash codes
- Yape
- Cash on delivery
- Plin
- Visa and Mastercard
- Bank transfer
Delivery and fulfilment across Peru
Your manufacturer and dealer portal can book shipments and share tracking with Serpost, Olva Courier, Shalom, Urbaner, Chazki and DHL, or route orders to your own riders and stores.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Rules Peru sellers must respect online
Tax basics: Peruvian IGV is 18% (including the municipal promotion tax), and SUNAT electronic receipts are mandatory.
Two frameworks shape the build: Law 29733 on Personal Data Protection and its 2024 regulation, and the Consumer Protection and Defence Code (Law 29571), enforced by INDECOPI, including the Libro de Reclamaciones (complaints book).
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser.
Your own store alongside Mercado Libre and Falabella
For a Peru business, Mercado Libre, Falabella, Ripley and Plaza Vea are useful shop windows — but fees, ranking changes and shared customer data limit how far you can grow on them alone.
With your own manufacturer and dealer portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Industries in Peru we work with
Popular online categories in Peru include electronics, fashion, home, beauty, groceries and toys. In Peru, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
Catalogue, pricing and fulfilment rules designed for machinery and equipment manufacturers in Peru, connected to the systems you already use.
Engineering component makers
Engineering component makers get document library plus partner portal workflows tailored to their operations.
Electrical and automation brands
We map how electrical and automation brands sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Building-material manufacturers
For building-material manufacturers, we usually start with spares and service, then add dealer management systems once orders are flowing.
Auto-parts companies
Catalogue, pricing and fulfilment rules designed for auto-parts companies in Peru, connected to the systems you already use.
Importers and master distributors
Importers and master distributors get channel insight plus document library workflows tailored to their operations.
Take your Peru store onto customers' phones
Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC−5 so offers reach Peru customers when they are awake, and the interface can run in Spanish and Quechua.
- E-invoicing and tax systems
- CRM and lead routing
- Dealer management systems
- Logistics partners
- Warranty and service software
- PIM and DAM for product data
- WhatsApp Business API
- ERP and production planning
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Peru
We launch the journeys that create value first, then add depth. A typical roadmap for a manufacturer and dealer portal in Peru:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for PEN, Yape and Serpost from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Peru customers actually buy. |
We track qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries on a live dashboard from day one, so Peru results are visible, not promised.
Support hours and communication for Peru
Peru runs on UTC−5, which is 10h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
Project communication is in English; storefront content can be produced in Quechua, Aymara and Spanish. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Peru are served remotely with on-site workshops when the project needs them.
