The case for a shopping app in Lausanne
Lausanne is a commercial centre in Switzerland home to about 145,000 people, and one of the places where we build mobile commerce apps for local businesses.
Key sectors include sports bodies, food industry and deep-tech, with business districts such as the city centre and EPFL Innovation Park.
Logistics are supported by Geneva Airport nearby, which matters when you promise customers fast delivery.
Switzerland has very high spending per online shopper and expects multilingual stores in German, French and Italian. TWINT and invoice payment are must-haves.
For a business in Lausanne, the opportunity is to own the customer relationship: your own shopping app keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
What makes a Lausanne store feel local
A store that works in Lausanne respects local habits as well as local law. These are the details we configure first.
Currency and pricing
The store speaks Swiss franc: CHF amounts from product page to invoice, so Lausanne buyers never convert in their heads.
Language and content
Content can be produced in German, French and Italian, so a Lausanne customer reads the store in the language they use at home.
Local trust signals
Badges for TWINT and PostFinance Card, Swiss Post delivery and clear return terms reassure first-time buyers in Lausanne.
Domain, phone and contact
Using .ch where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +41 calling code so customers reach you without dialling errors.
Talent and partners nearby
Lausanne draws on EPFL and University of Lausanne, which means plenty of local staff, interns and technology partners to run the store after launch.
Custom-built for how you sell in Lausanne
We do not hand Lausanne businesses a ready-made theme: we study how you sell, then build the online platform and Android/iOS app your customers and staff actually need.
Typical clients include grocery and pharmacy chains, restaurants and cloud kitchens, distributors with dealer networks and D2C start-ups. Categories that sell especially well online in Switzerland — electronics, fashion, watches and luxury and groceries — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Core modules we build for Lausanne clients
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Customer shopping app
Browse, search, wish-lists, cart, wallet and UPI or card checkout, order tracking and push offers. Payment steps are built around TWINT, PostFinance Card and Visa and Mastercard, the options shoppers here already trust.
Dealer and B2B app
Account pricing, quick re-order, statements, schemes and barcode scanning for trade buyers. Shipping rules can use Swiss Post, DPD Switzerland and Planzer as well as your own delivery staff in Lausanne.
Delivery partner app
Assigned orders, route navigation, proof of delivery, COD collection and status updates. Stock can be held in Lausanne or anywhere in Switzerland, with pickup and local-delivery options where they make sense.
Store and admin app
Order alerts, stock updates, price changes and sales snapshots for owners and managers. Reports show which products, customers and areas of Lausanne drive revenue.
Engagement
Segmented push notifications, deep links, in-app banners, loyalty and referral programmes. Content and design can follow how customers in Lausanne search and buy, including German and French where you need it.
Performance and offline
Fast native-feel UI, image caching, offline cart and graceful handling of poor networks. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Lausanne team keeps its current way of working.
Businesses that use NNT Mart in Lausanne
Popular online categories in Switzerland include electronics, fashion, watches and luxury, groceries, home and sports. Local demand in Lausanne is shaped by sports bodies, food industry and deep-tech, so we often design catalogues and B2B ordering around those sectors. In Lausanne, we most often build mobile commerce apps for:
Retail brands
We map how retail brands sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Grocery and pharmacy chains
For grocery and pharmacy chains, we usually start with delivery partner app, then add payment SDKs and wallets once orders are flowing.
Restaurants and cloud kitchens
Catalogue, pricing and fulfilment rules designed for restaurants and cloud kitchens in Lausanne, connected to the systems you already use.
Distributors with dealer networks
Distributors with dealer networks get store and admin app plus performance and offline workflows tailored to their operations.
D2C start-ups
We map how D2C start-ups sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Marketplace operators
For marketplace operators, we usually start with customer shopping app, then add barcode and QR scanning once orders are flowing.
How Lausanne customers pay online
Checkout is where most online sales are won or lost. In Switzerland, customers expect to pay with TWINT, PostFinance Card and Visa and Mastercard, and many also look for invoice payment, PayPal and Apple Pay.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in CHF — card details stay with the provider.
Zone-based payment rules let you offer different options for the city centre than for outer parts of Lausanne.
- PayPal
- Invoice payment
- PostFinance Card
- TWINT
- Visa and Mastercard
- Apple Pay
Delivery and fulfilment from Lausanne
Your shopping app can book shipments and share tracking with Swiss Post, DPD Switzerland, Planzer, DHL Express and Quickpac, or route orders to your own riders and stores across Lausanne.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Geneva Airport nearby — makes regional and national dispatch from Lausanne practical.
Owning your channel in Switzerland
Digitec Galaxus, Zalando and Brack.ch are where many shoppers in Lausanne start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Tax, invoicing and compliance in Switzerland
Tax basics: Swiss VAT (MWST/TVA) is 8.1% standard with 2.6% and 3.8% reduced rates; foreign sellers above the threshold must register.
On privacy we design around the revised Federal Act on Data Protection (nFADP), in force since September 2023; on consumer rights the store reflects the Swiss Code of Obligations and the Unfair Competition Act (UWG), which require clear identification and pricing.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Lausanne.
Android and iOS apps for your Lausanne business
Phones carry most traffic in Switzerland. Every app is published under your own Google Play and Apple developer accounts, with crash reporting, analytics and release management included.
Apps are published under your own developer accounts and share the same backend as your shopping app, so offers, stock and orders are always consistent between web and mobile.
Push notifications can be timed to UTC+2 so offers reach Lausanne customers when they are awake, and the interface can run in German and French.
- Analytics and crash reporting
- Social login
- Maps and location services
- Barcode and QR scanning
- Customer support chat
- Payment SDKs and wallets
- Commerce APIs and headless backends
- Firebase and push messaging
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your shopping app
We launch the journeys that create value first, then add depth. A typical roadmap for a shopping app in Lausanne:
| Phase | What goes live |
|---|---|
| MVP app | Core shopping, checkout, order tracking and push notifications. Configured for CHF, TWINT and Swiss Post from the start. |
| Engage | Loyalty, referrals, personalised offers and deep links. |
| Extend | Dealer, delivery and admin apps on the same backend. Reviewed against how Lausanne customers actually buy. |
Success is measured on app installs and active users, app conversion rate, push-notification click rate, crash-free sessions, store rating and share of revenue from app — tracked on a dashboard you can see from launch day.
How Lausanne clients work with us
Lausanne runs on UTC+2, which is 3h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
Project communication is in English; storefront content can be produced in Romansh, Italian and German. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Lausanne clients are served remotely with on-site workshops when the project needs them.
