Why Lausanne businesses are investing in B2B and wholesale portals
Lausanne is a commercial centre in Switzerland with a population of roughly 145,000, and one of the places where we build B2B and wholesale portals for local businesses.
The local economy is driven by sports bodies, food industry and deep-tech, and commercial activity concentrates around the city centre and EPFL Innovation Park.
Logistics are supported by Geneva Airport nearby, which matters when you promise customers fast delivery.
Switzerland has very high spending per online shopper and expects multilingual stores in German, French and Italian. TWINT and invoice payment are must-haves.
For a business in Lausanne, the opportunity is to own the customer relationship: your own B2B ordering portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Localised for Lausanne, not translated into it
Conversion in Lausanne depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Everything a Lausanne shopper sees — price, tax, delivery fee, refund — is in CHF, written the local way.
Language and content
Content can be produced in German, French and Italian, so a Lausanne customer reads the store in the language they use at home.
Local trust signals
Badges for TWINT and PostFinance Card, Swiss Post delivery and clear return terms reassure first-time buyers in Lausanne.
Domain, phone and contact
A .ch domain (or your own) builds local trust and search relevance. Contact buttons are pre-set with +41, so a customer in Lausanne taps once to call or message.
Talent and partners nearby
With EPFL and University of Lausanne close by, finding people to manage catalogues, content and support after launch is realistic in Lausanne.
Custom-built for how you sell in Lausanne
Every NNT Mart B2B ordering portal in Lausanne is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
Typical clients include FMCG distributors, industrial suppliers, electrical and hardware traders and medical and institutional suppliers. Categories that sell especially well online in Switzerland — electronics, fashion, watches and luxury and groceries — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
What your B2B ordering portal includes
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Reports show which products, customers and areas of Lausanne drive revenue.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Pages, search filters and wording are tuned to how people in Lausanne look for products, in German and French if your audience needs it.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Lausanne team keeps its current way of working.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Payment steps are built around TWINT, PostFinance Card and Visa and Mastercard, the options shoppers here already trust.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Couriers such as Swiss Post, DPD Switzerland and Planzer plug in alongside your own fleet for Lausanne orders.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Multiple stock points in Switzerland are supported, so a Lausanne order ships from the nearest one.
Getting paid online in Lausanne
A B2B ordering portal for Lausanne must support the way people here actually pay: TWINT, PostFinance Card, Visa and Mastercard, invoice payment, PayPal and Apple Pay.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in CHF — card details stay with the provider.
Business buyers around the city centre often want invoices or bank transfer, while consumers lean on TWINT. We support both flows.
- Apple Pay
- TWINT
- Invoice payment
- Visa and Mastercard
- PayPal
- PostFinance Card
Shipping, couriers and local delivery in Lausanne
Your B2B ordering portal can book shipments and share tracking with Swiss Post, DPD Switzerland, Planzer, DHL Express and Quickpac, or route orders to your own riders and stores across Lausanne.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Geneva Airport nearby — makes regional and national dispatch from Lausanne practical.
Compliance built into your B2B ordering portal
On tax: Swiss VAT (MWST/TVA) is 8.1% standard with 2.6% and 3.8% reduced rates; foreign sellers above the threshold must register.
Two frameworks shape the build: the revised Federal Act on Data Protection (nFADP), in force since September 2023, and the Swiss Code of Obligations and the Unfair Competition Act (UWG), which require clear identification and pricing.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Lausanne.
Your own store alongside Digitec Galaxus and Zalando
Selling in Lausanne through Digitec Galaxus, Zalando and Brack.ch gets you reach quickly, yet the buyer belongs to the platform, not to you.
With your own B2B ordering portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Businesses that use NNT Mart in Lausanne
Popular online categories in Switzerland include electronics, fashion, watches and luxury, groceries, home and sports. Local demand in Lausanne is shaped by sports bodies, food industry and deep-tech, so we often design catalogues and B2B ordering around those sectors. In Lausanne, we most often build B2B and wholesale portals for:
Wholesalers
Catalogue, pricing and fulfilment rules designed for wholesalers in Lausanne, connected to the systems you already use.
FMCG distributors
FMCG distributors get contract pricing plus quotes and approvals workflows tailored to their operations.
Industrial suppliers
We map how industrial suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Electrical and hardware traders
For electrical and hardware traders, we usually start with credit and payments, then add warehouse and inventory systems once orders are flowing.
Medical and institutional suppliers
Catalogue, pricing and fulfilment rules designed for medical and institutional suppliers in Lausanne, connected to the systems you already use.
Dealer networks
Dealer networks get sales-team tools plus contract pricing workflows tailored to their operations.
Add a mobile app for Lausanne customers
Phones carry most traffic in Switzerland. A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Lausanne time (UTC+2), in German and French if you want.
- WhatsApp and SMS notifications
- Warehouse and inventory systems
- Credit and payment gateways
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- CRM and lead management
- BI and reporting tools
- Accounting and e-invoicing
- Logistics and freight partners
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
Launch roadmap and success metrics
Value first, depth later. For a B2B ordering portal serving Lausanne, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for CHF, TWINT and Swiss Post from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Lausanne customers actually buy. |
Success is measured on order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity — tracked on a dashboard you can see from launch day.
Support hours and communication for Lausanne
Lausanne runs on UTC+2, which is 3h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Romansh, Italian and German. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Lausanne clients are served remotely with on-site workshops when the project needs them.
