Why an online store makes sense for Port-au-Prince
Port-au-Prince is a capital of haiti, home to about 987,000 people, and one of the markets in Haiti where we build online stores.
Key sectors include trade, services, textiles, banking and telecoms, with business districts such as the Pétion-Ville road, Delmas and the Port-au-Prince harbour.
Logistics are supported by Toussaint Louverture International Airport and the Port of Port-au-Prince, which matters when you promise customers fast delivery.
Haiti’s digital payments are led by mobile wallets such as MonCash, and a large diaspora sends remittances and buys goods for relatives. Stores need reliable local delivery partners and clear payment instructions.
Shoppers and trade buyers in Port-au-Prince already compare options on their phones; an online store that loads fast, shows accurate stock and accepts MonCash turns that research into orders.
Local details we build into every Port-au-Prince project
Conversion in Port-au-Prince depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Everything a Port-au-Prince shopper sees — price, tax, delivery fee, refund — is in HTG, written the local way.
Language and content
Content can be produced in Haitian Creole and French, so a Port-au-Prince customer reads the store in the language they use at home.
Local trust signals
Trust is local: familiar names such as MonCash and NatCash and Poste Haïtienne sit next to the buy button.
Domain, phone and contact
A .ht domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +509 calling code so customers reach you without dialling errors.
Talent and partners nearby
With State University of Haiti and Quisqueya University close by, finding people to manage catalogues, content and support after launch is realistic in Port-au-Prince.
Custom-built for how you sell in Port-au-Prince
Every NNT Mart online store in Port-au-Prince is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
Typical clients include D2C start-ups, speciality shops, manufacturers selling direct and grocery and food businesses. Categories that sell especially well online in Haiti — phones and electronics, fashion, food and building materials — get catalogue structures and filters designed for them.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
What your online store includes
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Port-au-Prince business sells.
Branded storefront
A fast, mobile-first design on your own domain with your colours, typography, banners, landing pages and SEO-ready category structure. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Port-au-Prince team keeps its current way of working.
Catalogue manager
Categories, brands, variants, bundles, specifications, images, videos and bulk import/export so your team can manage thousands of SKUs. Checkout is configured for MonCash, NatCash and Visa and Mastercard (limited).
Checkout and payments
Guest and account checkout, local payment gateways, wallets, bank transfer, cash on delivery, coupons and abandoned-cart recovery. Shipping rules can use Poste Haïtienne, DHL and Local couriers as well as your own delivery staff in Port-au-Prince.
Orders and fulfilment
Order confirmation, packing slips, courier booking, tracking links, cancellations, returns, refunds and customer notifications. Multiple stock points in Haiti are supported, so a Port-au-Prince order ships from the nearest one.
Inventory and locations
Stock by warehouse or store, low-stock alerts, store pickup, local delivery zones and sync with your existing inventory system. Revenue reports by product, repeat buyer and delivery area of Port-au-Prince guide stock and marketing decisions.
Growth and reporting
Promotions, loyalty, reviews, email and WhatsApp campaigns, plus dashboards for revenue, products, customers and conversion. Pages, search filters and wording are tuned to how people in Port-au-Prince look for products, in Haitian Creole and French if your audience needs it.
Getting paid online in Port-au-Prince
An online store for Port-au-Prince must support the way people here actually pay: MonCash, NatCash, Visa and Mastercard (limited), cash on delivery and bank transfer.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Haitian gourde (HTG).
For Port-au-Prince customers ordering from the Pétion-Ville road, Delmas and the Port-au-Prince harbour, cash-on-delivery and pay-on-pickup rules can be set per delivery zone.
- Visa and Mastercard (limited)
- Bank transfer
- MonCash
- NatCash
- Cash on delivery
Shipping, couriers and local delivery in Port-au-Prince
Your online store can book shipments and share tracking with Poste Haïtienne, DHL, Local couriers, Moto-couriers and Bus-line parcels, or route orders to your own riders and stores across Port-au-Prince.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — Toussaint Louverture International Airport and the Port of Port-au-Prince — makes regional and national dispatch from Port-au-Prince practical.
Tax, invoicing and compliance in Haiti
Haiti charges 10% TCA (turnover tax) on goods and services, with customs duty on imports.
On privacy we design around general privacy rights and emerging ICT rules under CONATEL; on consumer rights the store reflects general consumer provisions in the Civil and Commercial Codes.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Haiti.
Marketplaces vs. your own online store in Port-au-Prince
Selling in Port-au-Prince through Facebook Marketplace, WhatsApp commerce and Local classifieds gets you reach quickly, yet the buyer belongs to the platform, not to you.
Your online store becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Who we build for in Port-au-Prince
Popular online categories in Haiti include phones and electronics, fashion, food, building materials, cosmetics and crafts. Local demand in Port-au-Prince is shaped by trade, services, textiles, banking and telecoms, so we often design catalogues and B2B ordering around those sectors. In Port-au-Prince, we most often build online stores for:
Retail brands
For retail brands, we usually start with catalogue manager, then add payment gateways and wallets once orders are flowing.
D2C start-ups
Catalogue, pricing and fulfilment rules designed for D2C start-ups in Port-au-Prince, connected to the systems you already use.
Speciality shops
Speciality shops get checkout and payments plus inventory and locations workflows tailored to their operations.
Manufacturers selling direct
We map how manufacturers selling direct sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Grocery and food businesses
For grocery and food businesses, we usually start with growth and reporting, then add CRM and email marketing once orders are flowing.
Multi-outlet retailers
Catalogue, pricing and fulfilment rules designed for multi-outlet retailers in Port-au-Prince, connected to the systems you already use.
Android and iOS apps for your Port-au-Prince business
In Port-au-Prince, shoppers browse on phones first. A customer shopping app for Android and iOS can share the same catalogue, cart, offers and order history, with push notifications for drops, price alerts and delivery updates.
Apps are published under your own developer accounts and share the same backend as your online store, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Port-au-Prince time (UTC−4), in Haitian Creole and French if you want.
- Accounting and GST/VAT invoicing
- Google Analytics 4 and Merchant Center
- CRM and email marketing
- Courier and shipping aggregators
- ERP and inventory software
- WhatsApp Business API
- Payment gateways and wallets
- Meta and TikTok catalogues
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Port-au-Prince
We launch the journeys that create value first, then add depth. A typical roadmap for an online store in Port-au-Prince:
| Phase | What goes live |
|---|---|
| Launch store | Storefront, catalogue, checkout, payments, shipping and admin go live. Configured for HTG, MonCash and Poste Haïtienne from the start. |
| Grow | Promotions, loyalty, reviews, marketing integrations and SEO content. |
| Scale | Mobile app, marketplace feeds, multi-warehouse and ERP sync. Reviewed against how Port-au-Prince customers actually buy. |
We track conversion rate, average order value, cart abandonment, repeat-purchase rate, page speed (Core Web Vitals) and return rate on a live dashboard from day one, so Port-au-Prince results are visible, not promised.
Support hours and communication for Port-au-Prince
Port-au-Prince runs on UTC−4, which is 9h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Haitian Creole and French. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your online store.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Port-au-Prince clients are served remotely with on-site workshops when the project needs them.
