The case for a B2B ordering portal in Divo
Divo is a place in Gôh-Djiboua, ivory coast, where around 295,000 people live and shop, and one of the markets in Côte d'Ivoire where we build B2B and wholesale portals.
Southern agricultural town — a business base that increasingly wants to sell online rather than through calls, messages and spreadsheets.
Côte d'Ivoire is francophone West Africa's largest economy, with Abidjan as a regional hub. Wave and Orange Money checkout in French are essential.
For a business in Divo, the opportunity is to own the customer relationship: your own B2B ordering portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Local details we build into every Divo project
A store that works in Divo respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Everything a Divo shopper sees — price, tax, delivery fee, refund — is in XOF, written the local way.
Language and content
We localise pages, emails and notifications into French where your audience needs it.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Divo recognise: Orange Money and MTN MoMo and delivery through La Poste de Côte d'Ivoire.
Domain, phone and contact
Using .ci where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +225 calling code so customers reach you without dialling errors.
Custom-built for how you sell in Divo
If you run a business in Divo and want to sell online, we build an e-commerce platform and mobile application to your exact requirements, from the first product page to the last delivery update.
Typical clients include FMCG distributors, industrial suppliers, electrical and hardware traders and medical and institutional suppliers. Categories that sell especially well online in Côte d'Ivoire — fashion, phones and electronics, beauty and groceries — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Core modules we build for Divo clients
These are the building blocks of a B2B ordering portal. We scope them with you, so you pay for what your Divo operation needs.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Bulk import and sync tools mean the Divo team never re-keys stock, prices or descriptions by hand.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Payment steps are built around Orange Money, MTN MoMo and Wave, the options shoppers here already trust.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Shipping rules can use La Poste de Côte d'Ivoire, DHL and Yango Delivery as well as your own delivery staff in Divo.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Multiple stock points in Côte d'Ivoire are supported, so a Divo order ships from the nearest one.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Reports show which products, customers and areas of Divo drive revenue.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Content and design can follow how customers in Divo search and buy, including French where you need it.
Businesses that use NNT Mart in Divo
Popular online categories in Côte d'Ivoire include fashion, phones and electronics, beauty, groceries, home and baby products. Southern agricultural town — which shapes what local businesses need online. In Divo, we most often build B2B and wholesale portals for:
Wholesalers
Wholesalers get business accounts plus quick and bulk ordering workflows tailored to their operations.
FMCG distributors
We map how FMCG distributors sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Industrial suppliers
For industrial suppliers, we usually start with quotes and approvals, then add CRM and lead management once orders are flowing.
Electrical and hardware traders
Catalogue, pricing and fulfilment rules designed for electrical and hardware traders in Divo, connected to the systems you already use.
Medical and institutional suppliers
Medical and institutional suppliers get credit and payments plus business accounts workflows tailored to their operations.
Dealer networks
We map how dealer networks sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
How Divo customers pay online
A B2B ordering portal for Divo must support the way people here actually pay: Orange Money, MTN MoMo, Wave, Moov Money, Visa and Mastercard and cash on delivery.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in West African CFA franc (XOF).
- Visa and Mastercard
- Orange Money
- Moov Money
- MTN MoMo
- Cash on delivery
- Wave
Fulfilment options for Divo orders
Your B2B ordering portal can book shipments and share tracking with La Poste de Côte d'Ivoire, DHL, Yango Delivery and local couriers, or route orders to your own riders and stores across Divo.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Marketplaces vs. your own B2B ordering portal in Divo
Selling in Divo through Jumia Côte d'Ivoire, Jiji and Yango Deli gets you reach quickly, yet the buyer belongs to the platform, not to you.
With your own B2B ordering portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Tax, invoicing and compliance in Côte d'Ivoire
For Divo sellers, tax first: Ivorian VAT (TVA) is 18% standard, with a reduced 9% rate for some goods.
Customer data is handled with Law No. 2013-450 on the protection of personal data, overseen by ARTCI in mind, and the storefront follows Law No. 2016-412 on consumption and Law No. 2013-546 on electronic transactions.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Côte d'Ivoire.
Mobile commerce in Divo
In Divo, shoppers browse on phones first. A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+0 so offers reach Divo customers when they are awake, and the interface can run in French.
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- CRM and lead management
- Logistics and freight partners
- WhatsApp and SMS notifications
- Warehouse and inventory systems
- Accounting and e-invoicing
- BI and reporting tools
- Credit and payment gateways
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your B2B ordering portal
We launch the journeys that create value first, then add depth. A typical roadmap for a B2B ordering portal in Divo:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for XOF, Orange Money and La Poste de Côte d'Ivoire from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Divo customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Divo results are visible, not promised.
How Divo clients work with us
Our team covers UTC+0 — 5h 30m behind India (IST) — through three 8-hour shifts, so a Divo client always reaches someone during the local working day.
We work in English and can deliver storefront content in French. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Divo clients are served remotely with on-site workshops when the project needs them.
