Why Mafraq businesses are investing in B2B and wholesale portals
Mafraq is a commercial centre in Jordan where around 580 people live and shop, and one of the places where we build B2B and wholesale portals for local businesses.
Jordan has a well-educated, digitally active population and a strong startup scene in Amman. CliQ instant payments and COD together cover most shoppers.
That is why more companies in Mafraq are moving from phone, WhatsApp and spreadsheet orders to a proper B2B ordering portal — one place where products, prices, payments, orders and customers are managed together.
Localised for Mafraq, not translated into it
A store that works in Mafraq respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Jordanian dinar (JOD), formatted the way Mafraq customers read them.
Language and content
Content can be produced in Arabic and English, so a Mafraq customer reads the store in the language they use at home.
Local trust signals
Badges for CliQ instant payments and eFAWATEERcom, Jordan Post delivery and clear return terms reassure first-time buyers in Mafraq.
Domain, phone and contact
Using .jo where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +962 calling code so customers reach you without dialling errors.
Designed to your requirements, not a template
Every NNT Mart B2B ordering portal in Mafraq is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
In Mafraq we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as fashion, electronics, beauty and groceries that have strong online demand in Jordan.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your B2B ordering portal in Mafraq
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Mafraq team keeps its current way of working.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Customers in Mafraq can pay with CliQ instant payments, eFAWATEERcom and Visa and Mastercard, with receipts and refunds handled in the same admin.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Delivery can be booked through Jordan Post, Aramex and DHL Express or dispatched by your own riders around Mafraq.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Inventory can sit in Mafraq, in a partner warehouse or across Jordan, with click-and-collect where customers want it.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Dashboards break sales down by product, customer and neighbourhood of Mafraq, so you see what to promote.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Pages, search filters and wording are tuned to how people in Mafraq look for products, in Arabic and English if your audience needs it.
Who we build for in Mafraq
Popular online categories in Jordan include fashion, electronics, beauty, groceries, home and gifts. In Mafraq, we most often build B2B and wholesale portals for:
Wholesalers
Wholesalers get business accounts plus quick and bulk ordering workflows tailored to their operations.
FMCG distributors
We map how FMCG distributors sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Industrial suppliers
For industrial suppliers, we usually start with quotes and approvals, then add CRM and lead management once orders are flowing.
Electrical and hardware traders
Catalogue, pricing and fulfilment rules designed for electrical and hardware traders in Mafraq, connected to the systems you already use.
Medical and institutional suppliers
Medical and institutional suppliers get credit and payments plus business accounts workflows tailored to their operations.
Dealer networks
We map how dealer networks sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
How Mafraq customers pay online
Shoppers in Mafraq rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means CliQ instant payments, eFAWATEERcom and Visa and Mastercard, then cash on delivery and mobile wallets (Zain Cash, Orange Money).
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in JOD — card details stay with the provider.
- Visa and Mastercard
- Mobile wallets (Zain Cash, Orange Money)
- Cash on delivery
- CliQ instant payments
- EFAWATEERcom
Fulfilment options for Mafraq orders
Your B2B ordering portal can book shipments and share tracking with Jordan Post, Aramex, DHL Express, Fetchr and local couriers, or route orders to your own riders and stores across Mafraq.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Owning your channel in Jordan
Many Mafraq sellers already list on OpenSooq, Talabat, Careem Quik, Amazon (cross-border) and Instagram commerce. Those channels bring traffic, but they also take commission, control the customer relationship and change rules without notice.
Your B2B ordering portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Rules Mafraq sellers must respect online
Tax basics: Jordan General Sales Tax is 16% standard, with lower rates for some essentials.
On privacy we design around the Personal Data Protection Law No. 24 of 2023; on consumer rights the store reflects the Consumer Protection Law No. 7 of 2017.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Jordan.
Take your Mafraq store onto customers' phones
A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+3 so offers reach Mafraq customers when they are awake, and the interface can run in Arabic and English.
- Credit and payment gateways
- CRM and lead management
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- Warehouse and inventory systems
- WhatsApp and SMS notifications
- Logistics and freight partners
- BI and reporting tools
- Accounting and e-invoicing
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
Launch roadmap and success metrics
We launch the journeys that create value first, then add depth. A typical roadmap for a B2B ordering portal in Mafraq:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for JOD, CliQ instant payments and Jordan Post from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Mafraq customers actually buy. |
Success is measured on order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity — tracked on a dashboard you can see from launch day.
Time zones, language and support
Our team covers UTC+3 — 2h 30m behind India (IST) — through three 8-hour shifts, so a Mafraq client always reaches someone during the local working day.
We work in English and can deliver storefront content in Arabic. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Mafraq clients are served remotely with on-site workshops when the project needs them.
