Why a custom e-commerce platform makes sense for Bern
Bern is a federal city of switzerland, with a population of roughly 137,000, and one of the markets in Switzerland where we build custom e-commerce platforms.
Key sectors include federal administration and medtech, with business districts such as the city centre.
Logistics are supported by Bern Airport, which matters when you promise customers fast delivery.
Switzerland has very high spending per online shopper and expects multilingual stores in German, French and Italian. TWINT and invoice payment are must-haves.
Shoppers and trade buyers in Bern already compare options on their phones; a custom e-commerce platform that loads fast, shows accurate stock and accepts TWINT turns that research into orders.
Local details we build into every Bern project
A store that works in Bern respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Swiss franc (CHF), formatted the way Bern customers read them.
Language and content
Content can be produced in German, French and Italian, so a Bern customer reads the store in the language they use at home.
Local trust signals
Trust is local: familiar names such as TWINT and PostFinance Card and Swiss Post sit next to the buy button.
Domain, phone and contact
Using .ch where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +41 calling code so customers reach you without dialling errors.
Talent and partners nearby
With University of Bern close by, finding people to manage catalogues, content and support after launch is realistic in Bern.
A custom e-commerce platform built around your Bern business
Bern businesses tell us what they sell and how they want to sell it; our engineers turn that into a custom custom e-commerce platform, an admin system and a mobile app shaped around their operations.
In Bern we typically work with enterprises with complex catalogues, multi-brand groups, businesses outgrowing SaaS platforms and companies migrating legacy stores, and with sellers in categories such as electronics, fashion, watches and luxury and groceries that have strong online demand in Switzerland.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your custom e-commerce platform in Bern
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Custom workflows
Product configurators, made-to-order flows, approvals, contracts and industry-specific rules. Content and design can follow how customers in Bern search and buy, including German and French where you need it.
Headless architecture
API-first commerce with a fast front end, so web, app, kiosk and marketplace channels share one backend. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Bern team keeps its current way of working.
Multi-entity operations
Multiple brands, companies, warehouses, currencies and tax registrations on one platform. Payment steps are built around TWINT, PostFinance Card and Visa and Mastercard, the options shoppers here already trust.
Deep integrations
ERP, PIM, WMS, CRM, POS, accounting and legacy systems with reliable, monitored data sync. Delivery can be booked through Swiss Post, DPD Switzerland and Planzer or dispatched by your own riders around Bern.
Migration
Move from older platforms with product, customer and order history, SEO-safe redirects and parallel runs. Inventory can sit in Bern, in a partner warehouse or across Switzerland, with click-and-collect where customers want it.
Performance and security
Caching, CDN, load testing, security hardening, audit logs and cloud infrastructure as code. Reports show which products, customers and areas of Bern drive revenue.
Checkout and payment methods for Bern
Shoppers in Bern rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means TWINT, PostFinance Card and Visa and Mastercard, then invoice payment, PayPal and Apple Pay.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in CHF — card details stay with the provider.
Zone-based payment rules let you offer different options for the city centre than for outer parts of Bern.
- PayPal
- PostFinance Card
- Apple Pay
- Visa and Mastercard
- Invoice payment
- TWINT
Delivery and fulfilment from Bern
Your custom e-commerce platform can book shipments and share tracking with Swiss Post, DPD Switzerland, Planzer, DHL Express and Quickpac, or route orders to your own riders and stores across Bern.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Bern Airport — makes regional and national dispatch from Bern practical.
Compliance built into your custom e-commerce platform
Tax basics: Swiss VAT (MWST/TVA) is 8.1% standard with 2.6% and 3.8% reduced rates; foreign sellers above the threshold must register.
On privacy we design around the revised Federal Act on Data Protection (nFADP), in force since September 2023; on consumer rights the store reflects the Swiss Code of Obligations and the Unfair Competition Act (UWG), which require clear identification and pricing.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Switzerland.
Marketplaces vs. your own custom e-commerce platform in Bern
For a Bern business, Digitec Galaxus, Zalando, Brack.ch and Ricardo are useful shop windows — but fees, ranking changes and shared customer data limit how far you can grow on them alone.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Businesses that use NNT Mart in Bern
Popular online categories in Switzerland include electronics, fashion, watches and luxury, groceries, home and sports. Local demand in Bern is shaped by federal administration and medtech, so we often design catalogues and B2B ordering around those sectors. In Bern, we most often build custom e-commerce platforms for:
Enterprises with complex catalogues
We map how enterprises with complex catalogues sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Multi-brand groups
For multi-brand groups, we usually start with multi-entity operations, then add PIM and DAM once orders are flowing.
Businesses outgrowing SaaS platforms
Catalogue, pricing and fulfilment rules designed for businesses outgrowing SaaS platforms in Bern, connected to the systems you already use.
Companies migrating legacy stores
Companies migrating legacy stores get deep integrations plus performance and security workflows tailored to their operations.
Regulated sectors
We map how regulated sectors sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
High-traffic retailers
For high-traffic retailers, we usually start with custom workflows, then add identity and SSO once orders are flowing.
Android and iOS apps for your Bern business
Phones carry most traffic in Switzerland. Because the platform is API-first, customer, staff and partner mobile apps can be added at any point without rebuilding the backend.
Apps are published under your own developer accounts and share the same backend as your custom e-commerce platform, so offers, stock and orders are always consistent between web and mobile.
Push notifications can be timed to UTC+2 so offers reach Bern customers when they are awake, and the interface can run in German and French.
- Cloud platforms (AWS, Azure, GCP)
- BI and data warehouses
- WMS and 3PL systems
- Search engines (Elasticsearch, Algolia)
- SAP, Oracle, Microsoft Dynamics and Odoo ERPs
- POS and store systems
- PIM and DAM
- Identity and SSO
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Bern
We launch the journeys that create value first, then add depth. A typical roadmap for a custom e-commerce platform in Bern:
| Phase | What goes live |
|---|---|
| Foundation | Architecture, core commerce, priority integrations and migration. Configured for CHF, TWINT and Swiss Post from the start. |
| Differentiate | Custom workflows, configurators and automation. |
| Optimise | Performance, new channels, apps and continuous enhancement. Reviewed against how Bern customers actually buy. |
Success is measured on page load and API response times, uptime, order-sync accuracy, manual-work hours saved, release frequency and total cost of ownership — tracked on a dashboard you can see from launch day.
How Bern clients work with us
Our team covers UTC+2 — 3h 30m behind India (IST) — through three 8-hour shifts, so a Bern client always reaches someone during the local working day.
We work in English and can deliver storefront content in Romansh, Italian and German. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your custom e-commerce platform.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Bern clients are served remotely with on-site workshops when the project needs them.
