Why a manufacturer and dealer portal makes sense for Bern
Bern is a federal city of switzerland, where around 137,000 people live and shop, and one of the markets in Switzerland where we build manufacturer and distributor portals.
Key sectors include federal administration and medtech, with business districts such as the city centre.
Logistics are supported by Bern Airport, which matters when you promise customers fast delivery.
Switzerland has very high spending per online shopper and expects multilingual stores in German, French and Italian. TWINT and invoice payment are must-haves.
For a business in Bern, the opportunity is to own the customer relationship: your own manufacturer and dealer portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
What makes a Bern store feel local
A store that works in Bern respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Everything a Bern shopper sees — price, tax, delivery fee, refund — is in CHF, written the local way.
Language and content
Storefront copy, product pages and emails can run in German, French and Italian, with local date and number formats.
Local trust signals
Trust is local: familiar names such as TWINT and PostFinance Card and Swiss Post sit next to the buy button.
Domain, phone and contact
A .ch domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +41 calling code so customers reach you without dialling errors.
Talent and partners nearby
Bern draws on University of Bern, which means plenty of local staff, interns and technology partners to run the store after launch.
Designed to your requirements, not a template
Every NNT Mart manufacturer and dealer portal in Bern is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
Typical clients include engineering component makers, electrical and automation brands, building-material manufacturers and auto-parts companies. Categories that sell especially well online in Switzerland — electronics, fashion, watches and luxury and groceries — get catalogue structures and filters designed for them.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Core modules we build for Bern clients
These are the building blocks of a manufacturer and dealer portal. We scope them with you, so you pay for what your Bern operation needs.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Stock can be held in Bern or anywhere in Switzerland, with pickup and local-delivery options where they make sense.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Dashboards break sales down by product, customer and neighbourhood of Bern, so you see what to promote.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Pages, search filters and wording are tuned to how people in Bern look for products, in German and French if your audience needs it.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Bern team keeps its current way of working.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Checkout is configured for TWINT, PostFinance Card and Visa and Mastercard.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Delivery can be booked through Swiss Post, DPD Switzerland and Planzer or dispatched by your own riders around Bern.
How Bern customers pay online
A store that serves Bern should let customers pay the way they do offline: TWINT, PostFinance Card, Visa and Mastercard and invoice payment.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in Swiss franc (CHF).
For Bern customers ordering from the city centre, cash-on-delivery and pay-on-pickup rules can be set per delivery zone.
- PayPal
- TWINT
- Apple Pay
- PostFinance Card
- Visa and Mastercard
- Invoice payment
Shipping, couriers and local delivery in Bern
Your manufacturer and dealer portal can book shipments and share tracking with Swiss Post, DPD Switzerland, Planzer, DHL Express and Quickpac, or route orders to your own riders and stores across Bern.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — Bern Airport — makes regional and national dispatch from Bern practical.
Rules Bern sellers must respect online
On tax: Swiss VAT (MWST/TVA) is 8.1% standard with 2.6% and 3.8% reduced rates; foreign sellers above the threshold must register.
On privacy we design around the revised Federal Act on Data Protection (nFADP), in force since September 2023; on consumer rights the store reflects the Swiss Code of Obligations and the Unfair Competition Act (UWG), which require clear identification and pricing.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Switzerland.
Your own store alongside Digitec Galaxus and Zalando
Many Bern sellers already list on Digitec Galaxus, Zalando, Brack.ch, Ricardo, Migros Online and Coop. Those channels bring traffic, but they also take commission, control the customer relationship and change rules without notice.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Industries in Bern we work with
Popular online categories in Switzerland include electronics, fashion, watches and luxury, groceries, home and sports. Local demand in Bern is shaped by federal administration and medtech, so we often design catalogues and B2B ordering around those sectors. In Bern, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
We map how machinery and equipment manufacturers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Engineering component makers
For engineering component makers, we usually start with enquiries and RFQs, then add CRM and lead routing once orders are flowing.
Electrical and automation brands
Catalogue, pricing and fulfilment rules designed for electrical and automation brands in Bern, connected to the systems you already use.
Building-material manufacturers
Building-material manufacturers get partner portal plus channel insight workflows tailored to their operations.
Auto-parts companies
We map how auto-parts companies sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Importers and master distributors
For importers and master distributors, we usually start with technical catalogue, then add logistics partners once orders are flowing.
Android and iOS apps for your Bern business
Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+2 so offers reach Bern customers when they are awake, and the interface can run in German and French.
- Logistics partners
- ERP and production planning
- E-invoicing and tax systems
- Warranty and service software
- Dealer management systems
- PIM and DAM for product data
- WhatsApp Business API
- CRM and lead routing
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Bern
Value first, depth later. For a manufacturer and dealer portal serving Bern, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for CHF, TWINT and Swiss Post from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Bern customers actually buy. |
Success is measured on qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries — tracked on a dashboard you can see from launch day.
Support hours and communication for Bern
Our team covers UTC+2 — 3h 30m behind India (IST) — through three 8-hour shifts, so a Bern client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Romansh, Italian and German. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Bern clients are served remotely with on-site workshops when the project needs them.
