Why an international e-commerce platform makes sense for Connaught Place
Connaught Place is a commercial centre in Delhi, India, and one of the places where we build international and multi-region stores for local businesses.
Central business and retail district — a business base that increasingly wants to sell online rather than through calls, messages and spreadsheets.
Across Delhi, the economy is shaped by government, wholesale trade (Chandni Chowk, Sadar Bazar), services, startups and one of India's richest consumer markets, with New Delhi as the state capital.
India has more than 6 crore (60 million) MSMEs registered on the Udyam portal (Ministry of MSME). India has the world's largest real-time payments system in UPI and one of the fastest-growing online shopper bases, increasingly from tier-2 and tier-3 cities. Businesses that own their store — with UPI, COD, regional languages and WhatsApp updates — build loyal customers instead of renting them from marketplaces.
Shoppers and trade buyers in Connaught Place already compare options on their phones; an international e-commerce platform that loads fast, shows accurate stock and accepts UPI (Google Pay, PhonePe, Paytm) turns that research into orders.
Local details we build into every Connaught Place project
A store that works in Connaught Place respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Everything a Connaught Place shopper sees — price, tax, delivery fee, refund — is in INR, written the local way.
Language and content
Storefront copy, product pages and emails can run in Hindi, English and Punjabi, with local date and number formats.
Local trust signals
Trust is local: familiar names such as UPI (Google Pay, PhonePe, Paytm) and RuPay, Visa and Mastercard cards and Delhivery sit next to the buy button.
Domain, phone and contact
Using .in where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +91, so a customer in Connaught Place taps once to call or message.
Custom-built for how you sell in Connaught Place
Every NNT Mart international e-commerce platform in Connaught Place is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
In Connaught Place we typically work with exporters, D2C brands expanding abroad, manufacturers selling to distributors overseas and diaspora-focused retailers, and with sellers in categories such as mobiles and electronics, fashion and ethnic wear, beauty and personal care and groceries and FMCG that have strong online demand across India.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
What your international e-commerce platform includes
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Regional storefronts
Country or region sites with local language, content, currency, promotions and hreflang SEO. Checkout is configured for UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking.
Local payments
Market-specific cards, wallets, bank transfers, BNPL and cash methods through suitable providers. Couriers such as Delhivery, Blue Dart and Shiprocket plug in alongside your own fleet for Connaught Place orders.
Tax and duties
VAT, GST and sales-tax rules, tax-inclusive pricing, duties and landed-cost estimates where needed. Multiple stock points in Delhi are supported, so a Connaught Place order ships from the nearest one.
Cross-border shipping
International couriers, regional warehouses, shipping zones, customs documents and returns. Dashboards break sales down by product, customer and neighbourhood of Connaught Place, so you see what to promote.
Compliance pages
Market-appropriate privacy notices, cookie consent, consumer terms and accessibility considerations. Storefront language, imagery and navigation are set up for Connaught Place shoppers and available in Hindi and English.
Regional reporting
Sales, margin, conversion and marketing performance by country and currency. Bulk import and sync tools mean the Connaught Place team never re-keys stock, prices or descriptions by hand.
Payments customers in Connaught Place expect
Checkout is where most online sales are won or lost. In India, customers expect to pay with UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking, and many also look for cash on delivery, EMI and cardless EMI and wallets and UPI AutoPay for subscriptions.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Indian rupee (INR) with GST-ready invoices.
- UPI (Google Pay, PhonePe, Paytm)
- EMI and cardless EMI
- RuPay, Visa and Mastercard cards
- Net banking
- Wallets and UPI AutoPay for subscriptions
- Cash on delivery
Fulfilment options for Connaught Place orders
Your international e-commerce platform can book shipments and share tracking with Delhivery, Blue Dart, Shiprocket, DTDC, Xpressbees, Ecom Express and India Post, or route orders to your own riders and stores across Connaught Place.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Selling online legally in Delhi
On tax: India levies GST, rationalised in September 2025 into main slabs of 5% and 18% with a 40% rate for select goods; e-commerce operators collect TCS, and e-invoicing and e-way bills apply above set thresholds.
Businesses registered in Delhi carry GST state code 07 in their GSTIN, and intra-state sales are billed as CGST + SGST while sales to other states are billed as IGST.
On privacy we design around the Digital Personal Data Protection Act 2023 and the DPDP Rules 2025, alongside the IT Act 2000; on consumer rights the store reflects the Consumer Protection (E-Commerce) Rules 2020, which require seller details, country of origin, grievance officers and clear return and refund policies, plus the Legal Metrology rules on product labelling.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Delhi.
Owning your channel in India
Amazon.in, Flipkart and Meesho are where many shoppers in Connaught Place start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Industries in Connaught Place we work with
Popular online categories in India include mobiles and electronics, fashion and ethnic wear, beauty and personal care, groceries and FMCG, home and kitchen and B2B industrial supplies. Central business and retail district — which shapes what local businesses need online. In Connaught Place, we most often build international and multi-region stores for:
Exporters
Catalogue, pricing and fulfilment rules designed for exporters in Connaught Place, connected to the systems you already use.
D2C brands expanding abroad
D2C brands expanding abroad get local payments plus cross-border shipping workflows tailored to their operations.
Manufacturers selling to distributors overseas
We map how manufacturers selling to distributors overseas sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Diaspora-focused retailers
For diaspora-focused retailers, we usually start with compliance pages, then add translation management once orders are flowing.
Tourism and gifting businesses
Catalogue, pricing and fulfilment rules designed for tourism and gifting businesses in Connaught Place, connected to the systems you already use.
Multi-country retail groups
Multi-country retail groups get regional reporting plus local payments workflows tailored to their operations.
Take your Connaught Place store onto customers' phones
Phones carry most traffic in India. Region-aware mobile apps can switch language, currency and payment options automatically while sharing one codebase and backend.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Connaught Place time (UTC+5:30), in Hindi and English if you want.
- Geo-IP and consent platforms
- Marketplace feeds by country
- International couriers and 3PLs
- Translation management
- Multi-currency payment providers
- ERP and accounting
- Tax engines
- Regional analytics
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Connaught Place
We launch the journeys that create value first, then add depth. A typical roadmap for an international e-commerce platform in Connaught Place:
| Phase | What goes live |
|---|---|
| First market | One new region with language, currency, payments, tax and shipping. Configured for INR, UPI (Google Pay, PhonePe, Paytm) and Delhivery from the start. |
| Multi-region | Additional countries, local promotions and marketplace feeds. |
| Optimise | Regional apps, warehouses and localisation improvements. Reviewed against how Connaught Place customers actually buy. |
We track conversion by country, international order share, checkout completion by payment method, delivery time by region, return rate abroad and margin after duties and shipping on a live dashboard from day one, so Connaught Place results are visible, not promised.
Support hours and communication for Connaught Place
Our team covers UTC+5:30 — the same clock as our engineers in India — through three 8-hour shifts, so a Connaught Place client always reaches someone during the local working day.
We work in English and can deliver storefront content in Hindi, English and Punjabi. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your international e-commerce platform.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Connaught Place clients are served remotely with on-site workshops when the project needs them.
