Why a B2B ordering portal makes sense for Connaught Place
Connaught Place is a commercial centre in Delhi, India, and one of the places where we build B2B and wholesale portals for local businesses.
Central business and retail district — a business base that increasingly wants to sell online rather than through calls, messages and spreadsheets.
Across Delhi, the economy is shaped by government, wholesale trade (Chandni Chowk, Sadar Bazar), services, startups and one of India's richest consumer markets, with New Delhi as the state capital.
India has more than 6 crore (60 million) MSMEs registered on the Udyam portal (Ministry of MSME). India has the world's largest real-time payments system in UPI and one of the fastest-growing online shopper bases, increasingly from tier-2 and tier-3 cities. Businesses that own their store — with UPI, COD, regional languages and WhatsApp updates — build loyal customers instead of renting them from marketplaces.
Shoppers and trade buyers in Connaught Place already compare options on their phones; a B2B ordering portal that loads fast, shows accurate stock and accepts UPI (Google Pay, PhonePe, Paytm) turns that research into orders.
What makes a Connaught Place store feel local
Conversion in Connaught Place depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Indian rupee (INR), formatted the way Connaught Place customers read them.
Language and content
Storefront copy, product pages and emails can run in Hindi, English and Punjabi, with local date and number formats.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Connaught Place recognise: UPI (Google Pay, PhonePe, Paytm) and RuPay, Visa and Mastercard cards and delivery through Delhivery.
Domain, phone and contact
A .in domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +91 calling code so customers reach you without dialling errors.
A B2B ordering portal built around your Connaught Place business
Every NNT Mart B2B ordering portal in Connaught Place is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
In Connaught Place we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as mobiles and electronics, fashion and ethnic wear, beauty and personal care and groceries and FMCG that have strong online demand across India.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Features of your B2B ordering portal in Connaught Place
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Connaught Place business sells.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Delivery can be booked through Delhivery, Blue Dart and Shiprocket or dispatched by your own riders around Connaught Place.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Inventory can sit in Connaught Place, in a partner warehouse or across Delhi, with click-and-collect where customers want it.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Dashboards break sales down by product, customer and neighbourhood of Connaught Place, so you see what to promote.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Storefront language, imagery and navigation are set up for Connaught Place shoppers and available in Hindi and English.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Connaught Place team keeps its current way of working.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Checkout is configured for UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking.
Payments customers in Connaught Place expect
Shoppers in Connaught Place rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking, then cash on delivery, EMI and cardless EMI and wallets and UPI AutoPay for subscriptions.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Indian rupee (INR) with GST-ready invoices.
- Wallets and UPI AutoPay for subscriptions
- RuPay, Visa and Mastercard cards
- Net banking
- EMI and cardless EMI
- UPI (Google Pay, PhonePe, Paytm)
- Cash on delivery
Shipping, couriers and local delivery in Connaught Place
Your B2B ordering portal can book shipments and share tracking with Delhivery, Blue Dart, Shiprocket, DTDC, Xpressbees, Ecom Express and India Post, or route orders to your own riders and stores across Connaught Place.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Selling online legally in Delhi
For Connaught Place sellers, tax first: India levies GST, rationalised in September 2025 into main slabs of 5% and 18% with a 40% rate for select goods; e-commerce operators collect TCS, and e-invoicing and e-way bills apply above set thresholds.
Businesses registered in Delhi carry GST state code 07 in their GSTIN, and intra-state sales are billed as CGST + SGST while sales to other states are billed as IGST.
Customer data is handled with the Digital Personal Data Protection Act 2023 and the DPDP Rules 2025, alongside the IT Act 2000 in mind, and the storefront follows the Consumer Protection (E-Commerce) Rules 2020, which require seller details, country of origin, grievance officers and clear return and refund policies, plus the Legal Metrology rules on product labelling.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Connaught Place.
Connaught Place sellers: marketplace plus your own store
Many Connaught Place sellers already list on Amazon.in, Flipkart, Meesho, Myntra, Nykaa, JioMart and ONDC network apps. Those channels bring traffic, but they also take commission, control the customer relationship and change rules without notice.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Who we build for in Connaught Place
Popular online categories in India include mobiles and electronics, fashion and ethnic wear, beauty and personal care, groceries and FMCG, home and kitchen and B2B industrial supplies. Central business and retail district — which shapes what local businesses need online. In Connaught Place, we most often build B2B and wholesale portals for:
Wholesalers
Wholesalers get business accounts plus quick and bulk ordering workflows tailored to their operations.
FMCG distributors
We map how FMCG distributors sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Industrial suppliers
For industrial suppliers, we usually start with quotes and approvals, then add CRM and lead management once orders are flowing.
Electrical and hardware traders
Catalogue, pricing and fulfilment rules designed for electrical and hardware traders in Connaught Place, connected to the systems you already use.
Medical and institutional suppliers
Medical and institutional suppliers get credit and payments plus business accounts workflows tailored to their operations.
Dealer networks
We map how dealer networks sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Add a mobile app for Connaught Place customers
Phones carry most traffic in India. A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
Apps are published under your own developer accounts and share the same backend as your B2B ordering portal, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Connaught Place time (UTC+5:30), in Hindi and English if you want.
- Credit and payment gateways
- Logistics and freight partners
- WhatsApp and SMS notifications
- Warehouse and inventory systems
- CRM and lead management
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- BI and reporting tools
- Accounting and e-invoicing
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your B2B ordering portal
Value first, depth later. For a B2B ordering portal serving Connaught Place, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for INR, UPI (Google Pay, PhonePe, Paytm) and Delhivery from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Connaught Place customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Connaught Place results are visible, not promised.
How Connaught Place clients work with us
Our team covers UTC+5:30 — the same clock as our engineers in India — through three 8-hour shifts, so a Connaught Place client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Hindi, English and Punjabi. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Connaught Place clients are served remotely with on-site workshops when the project needs them.
