The case for a manufacturer and dealer portal in Split
Split is a commercial centre in Croatia home to about 161,000 people, and one of the places where we build manufacturer and distributor portals for local businesses.
Businesses here work in tourism, shipping, shipbuilding, IT and retail; many are based around the Riva waterfront, Dalmatian Business Zone and Kaštela.
Logistics are supported by Split Airport and Port of Split, which matters when you promise customers fast delivery.
Croatia has SMEs make up 99% of all businesses in the European Union (European Commission). Croatia’s tourism economy brings millions of visitors who buy local products online after their trip, and eurozone membership removes currency friction for EU buyers. Seasonal peaks reward stores that scale delivery in summer.
That is why more companies in Split are moving from phone, WhatsApp and spreadsheet orders to a proper manufacturer and dealer portal — one place where products, prices, payments, orders and customers are managed together.
What makes a Split store feel local
A store that works in Split respects local habits as well as local law. These are the details we configure first.
Currency and pricing
The store speaks euro: EUR amounts from product page to invoice, so Split buyers never convert in their heads.
Language and content
Content can be produced in Croatian, English and German, so a Split customer reads the store in the language they use at home.
Local trust signals
Badges for Visa and Mastercard and bank transfer, Hrvatska pošta delivery and clear return terms reassure first-time buyers in Split.
Domain, phone and contact
Using .hr where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +385 calling code so customers reach you without dialling errors.
Talent and partners nearby
With University of Split close by, finding people to manage catalogues, content and support after launch is realistic in Split.
A manufacturer and dealer portal built around your Split business
Every NNT Mart manufacturer and dealer portal in Split is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
Typical clients include engineering component makers, electrical and automation brands, building-material manufacturers and auto-parts companies. Categories that sell especially well online in Croatia — tourism products and souvenirs, fashion, electronics and food and wine — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
What your manufacturer and dealer portal includes
These are the building blocks of a manufacturer and dealer portal. We scope them with you, so you pay for what your Split operation needs.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Multiple stock points in Croatia are supported, so a Split order ships from the nearest one.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Reports show which products, customers and areas of Split drive revenue.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Content and design can follow how customers in Split search and buy, including Croatian and English where you need it.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Split team keeps its current way of working.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Checkout is configured for Visa and Mastercard, bank transfer and cash on delivery.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Delivery can be booked through Hrvatska pošta, GLS Croatia and DPD Croatia or dispatched by your own riders around Split.
Industries in Split we work with
Popular online categories in Croatia include tourism products and souvenirs, fashion, electronics, food and wine, sporting goods and home. Local demand in Split is shaped by tourism, shipping, shipbuilding, IT and retail, so we often design catalogues and B2B ordering around those sectors. In Split, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
For machinery and equipment manufacturers, we usually start with document library, then add ERP and production planning once orders are flowing.
Engineering component makers
Catalogue, pricing and fulfilment rules designed for engineering component makers in Split, connected to the systems you already use.
Electrical and automation brands
Electrical and automation brands get enquiries and RFQs plus spares and service workflows tailored to their operations.
Building-material manufacturers
We map how building-material manufacturers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Auto-parts companies
For auto-parts companies, we usually start with channel insight, then add warranty and service software once orders are flowing.
Importers and master distributors
Catalogue, pricing and fulfilment rules designed for importers and master distributors in Split, connected to the systems you already use.
Getting paid online in Split
Shoppers in Split rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means Visa and Mastercard, bank transfer and cash on delivery, then PayPal, Apple Pay and Google Pay and Revolut.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in EUR — card details stay with the provider.
Zone-based payment rules let you offer different options for the Riva waterfront than for outer parts of Split.
- PayPal
- Apple Pay and Google Pay
- Bank transfer
- Revolut
- Visa and Mastercard
- Cash on delivery
Delivery and fulfilment from Split
Your manufacturer and dealer portal can book shipments and share tracking with Hrvatska pošta, GLS Croatia, DPD Croatia, Overseas Express, Box Now lockers and HP Express, or route orders to your own riders and stores across Split.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Split Airport and Port of Split — makes regional and national dispatch from Split practical.
Owning your channel in Croatia
Selling in Split through Njuškalo, Konzum online and eKupi gets you reach quickly, yet the buyer belongs to the platform, not to you.
With your own manufacturer and dealer portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Compliance built into your manufacturer and dealer portal
Tax basics: Croatia charges 25% VAT, with 13% and 5% reduced rates, and uses the EU One-Stop Shop for B2C distance sales; it adopted the euro in 2023.
Two frameworks shape the build: the GDPR, enforced by the Croatian Personal Data Protection Agency (AZOP), and the Consumer Protection Act and the Electronic Commerce Act, with 14-day withdrawal rights and Croatian-language pre-contract information.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Split.
Mobile commerce in Split
In Split, shoppers browse on phones first. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
Apps are published under your own developer accounts and share the same backend as your manufacturer and dealer portal, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Split time (UTC+2), in Croatian and English if you want.
- Logistics partners
- Dealer management systems
- CRM and lead routing
- PIM and DAM for product data
- Warranty and service software
- WhatsApp Business API
- E-invoicing and tax systems
- ERP and production planning
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your manufacturer and dealer portal
Value first, depth later. For a manufacturer and dealer portal serving Split, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for EUR, Visa and Mastercard and Hrvatska pošta from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Split customers actually buy. |
Success is measured on qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries — tracked on a dashboard you can see from launch day.
Support hours and communication for Split
Split runs on UTC+2, which is 3h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Croatian. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your manufacturer and dealer portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Split clients are served remotely with on-site workshops when the project needs them.
