Why a custom e-commerce platform makes sense for Split
Split is a commercial centre in Croatia with a population of roughly 161,000, and one of the places where we build custom e-commerce platforms for local businesses.
Businesses here work in tourism, shipping, shipbuilding, IT and retail; many are based around the Riva waterfront, Dalmatian Business Zone and Kaštela.
Logistics are supported by Split Airport and Port of Split, which matters when you promise customers fast delivery.
Croatia has SMEs make up 99% of all businesses in the European Union (European Commission). Croatia’s tourism economy brings millions of visitors who buy local products online after their trip, and eurozone membership removes currency friction for EU buyers. Seasonal peaks reward stores that scale delivery in summer.
That is why more companies in Split are moving from phone, WhatsApp and spreadsheet orders to a proper custom e-commerce platform — one place where products, prices, payments, orders and customers are managed together.
What makes a Split store feel local
Conversion in Split depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Everything a Split shopper sees — price, tax, delivery fee, refund — is in EUR, written the local way.
Language and content
Content can be produced in Croatian, English and German, so a Split customer reads the store in the language they use at home.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Split recognise: Visa and Mastercard and bank transfer and delivery through Hrvatska pošta.
Domain, phone and contact
Using .hr where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +385, so a customer in Split taps once to call or message.
Talent and partners nearby
With University of Split close by, finding people to manage catalogues, content and support after launch is realistic in Split.
Designed to your requirements, not a template
Your custom e-commerce platform is planned, designed and coded for your business model — not adapted from someone else's — and it can ship with a customer or staff mobile app on day one.
Typical clients include multi-brand groups, businesses outgrowing SaaS platforms, companies migrating legacy stores and regulated sectors. Categories that sell especially well online in Croatia — tourism products and souvenirs, fashion, electronics and food and wine — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Core modules we build for Split clients
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Custom workflows
Product configurators, made-to-order flows, approvals, contracts and industry-specific rules. Pages, search filters and wording are tuned to how people in Split look for products, in Croatian and English if your audience needs it.
Headless architecture
API-first commerce with a fast front end, so web, app, kiosk and marketplace channels share one backend. Bulk import and sync tools mean the Split team never re-keys stock, prices or descriptions by hand.
Multi-entity operations
Multiple brands, companies, warehouses, currencies and tax registrations on one platform. Checkout is configured for Visa and Mastercard, bank transfer and cash on delivery.
Deep integrations
ERP, PIM, WMS, CRM, POS, accounting and legacy systems with reliable, monitored data sync. Couriers such as Hrvatska pošta, GLS Croatia and DPD Croatia plug in alongside your own fleet for Split orders.
Migration
Move from older platforms with product, customer and order history, SEO-safe redirects and parallel runs. Inventory can sit in Split, in a partner warehouse or across Croatia, with click-and-collect where customers want it.
Performance and security
Caching, CDN, load testing, security hardening, audit logs and cloud infrastructure as code. Revenue reports by product, repeat buyer and delivery area of Split guide stock and marketing decisions.
Checkout and payment methods for Split
A store that serves Split should let customers pay the way they do offline: Visa and Mastercard, bank transfer, cash on delivery and PayPal.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in EUR — card details stay with the provider.
For Split customers ordering from the Riva waterfront, Dalmatian Business Zone and Kaštela, cash-on-delivery and pay-on-pickup rules can be set per delivery zone.
- Revolut
- Cash on delivery
- PayPal
- Bank transfer
- Visa and Mastercard
- Apple Pay and Google Pay
Shipping, couriers and local delivery in Split
Your custom e-commerce platform can book shipments and share tracking with Hrvatska pošta, GLS Croatia, DPD Croatia, Overseas Express, Box Now lockers and HP Express, or route orders to your own riders and stores across Split.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — Split Airport and Port of Split — makes regional and national dispatch from Split practical.
Tax, invoicing and compliance in Croatia
Tax basics: Croatia charges 25% VAT, with 13% and 5% reduced rates, and uses the EU One-Stop Shop for B2C distance sales; it adopted the euro in 2023.
Two frameworks shape the build: the GDPR, enforced by the Croatian Personal Data Protection Agency (AZOP), and the Consumer Protection Act and the Electronic Commerce Act, with 14-day withdrawal rights and Croatian-language pre-contract information.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Split.
Split sellers: marketplace plus your own store
Many Split sellers already list on Njuškalo, Konzum online, eKupi, Amazon.de, Plodine and Instagram shops. Those channels bring traffic, but they also take commission, control the customer relationship and change rules without notice.
With your own custom e-commerce platform you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Businesses that use NNT Mart in Split
Popular online categories in Croatia include tourism products and souvenirs, fashion, electronics, food and wine, sporting goods and home. Local demand in Split is shaped by tourism, shipping, shipbuilding, IT and retail, so we often design catalogues and B2B ordering around those sectors. In Split, we most often build custom e-commerce platforms for:
Enterprises with complex catalogues
Enterprises with complex catalogues get custom workflows plus multi-entity operations workflows tailored to their operations.
Multi-brand groups
We map how multi-brand groups sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Businesses outgrowing SaaS platforms
For businesses outgrowing SaaS platforms, we usually start with deep integrations, then add WMS and 3PL systems once orders are flowing.
Companies migrating legacy stores
Catalogue, pricing and fulfilment rules designed for companies migrating legacy stores in Split, connected to the systems you already use.
Regulated sectors
Regulated sectors get migration plus custom workflows workflows tailored to their operations.
High-traffic retailers
We map how high-traffic retailers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Take your Split store onto customers' phones
In Split, shoppers browse on phones first. Because the platform is API-first, customer, staff and partner mobile apps can be added at any point without rebuilding the backend.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+2 so offers reach Split customers when they are awake, and the interface can run in Croatian and English.
- Cloud platforms (AWS, Azure, GCP)
- WMS and 3PL systems
- POS and store systems
- BI and data warehouses
- Identity and SSO
- SAP, Oracle, Microsoft Dynamics and Odoo ERPs
- Search engines (Elasticsearch, Algolia)
- PIM and DAM
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Split
We launch the journeys that create value first, then add depth. A typical roadmap for a custom e-commerce platform in Split:
| Phase | What goes live |
|---|---|
| Foundation | Architecture, core commerce, priority integrations and migration. Configured for EUR, Visa and Mastercard and Hrvatska pošta from the start. |
| Differentiate | Custom workflows, configurators and automation. |
| Optimise | Performance, new channels, apps and continuous enhancement. Reviewed against how Split customers actually buy. |
We track page load and API response times, uptime, order-sync accuracy, manual-work hours saved, release frequency and total cost of ownership on a live dashboard from day one, so Split results are visible, not promised.
Working with our team from Split
Our team covers UTC+2 — 3h 30m behind India (IST) — through three 8-hour shifts, so a Split client always reaches someone during the local working day.
We work in English and can deliver storefront content in Croatian. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your custom e-commerce platform.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Split clients are served remotely with on-site workshops when the project needs them.
