Why a B2B ordering portal makes sense for Split
Split is a commercial centre in Croatia home to about 161,000 people, and one of the places where we build B2B and wholesale portals for local businesses.
The local economy is driven by tourism, shipping, shipbuilding, IT and retail, and commercial activity concentrates around the Riva waterfront, Dalmatian Business Zone and Kaštela.
Logistics are supported by Split Airport and Port of Split, which matters when you promise customers fast delivery.
Croatia has SMEs make up 99% of all businesses in the European Union (European Commission). Croatia’s tourism economy brings millions of visitors who buy local products online after their trip, and eurozone membership removes currency friction for EU buyers. Seasonal peaks reward stores that scale delivery in summer.
Shoppers and trade buyers in Split already compare options on their phones; a B2B ordering portal that loads fast, shows accurate stock and accepts Visa and Mastercard turns that research into orders.
What makes a Split store feel local
Conversion in Split depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Prices, taxes, shipping and refunds are shown in euro (EUR), formatted the way Split customers read them.
Language and content
Content can be produced in Croatian, English and German, so a Split customer reads the store in the language they use at home.
Local trust signals
Badges for Visa and Mastercard and bank transfer, Hrvatska pošta delivery and clear return terms reassure first-time buyers in Split.
Domain, phone and contact
A .hr domain (or your own) builds local trust and search relevance. Contact buttons are pre-set with +385, so a customer in Split taps once to call or message.
Talent and partners nearby
Split draws on University of Split, which means plenty of local staff, interns and technology partners to run the store after launch.
Custom-built for how you sell in Split
Whatever your business sells in Split, N&T Software designs and develops the B2B ordering portal and the matching mobile app exactly to your requirements — your catalogue, your prices, your payment and delivery rules.
Typical clients include FMCG distributors, industrial suppliers, electrical and hardware traders and medical and institutional suppliers. Categories that sell especially well online in Croatia — tourism products and souvenirs, fashion, electronics and food and wine — get catalogue structures and filters designed for them.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Features of your B2B ordering portal in Split
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Content and design can follow how customers in Split search and buy, including Croatian and English where you need it.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Product data imports from your existing sheets or ERP, so Split teams do not re-type thousands of items.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Checkout is configured for Visa and Mastercard, bank transfer and cash on delivery.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Shipping rules can use Hrvatska pošta, GLS Croatia and DPD Croatia as well as your own delivery staff in Split.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Multiple stock points in Croatia are supported, so a Split order ships from the nearest one.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Dashboards break sales down by product, customer and neighbourhood of Split, so you see what to promote.
Industries in Split we work with
Popular online categories in Croatia include tourism products and souvenirs, fashion, electronics, food and wine, sporting goods and home. Local demand in Split is shaped by tourism, shipping, shipbuilding, IT and retail, so we often design catalogues and B2B ordering around those sectors. In Split, we most often build B2B and wholesale portals for:
Wholesalers
Catalogue, pricing and fulfilment rules designed for wholesalers in Split, connected to the systems you already use.
FMCG distributors
FMCG distributors get contract pricing plus quotes and approvals workflows tailored to their operations.
Industrial suppliers
We map how industrial suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Electrical and hardware traders
For electrical and hardware traders, we usually start with credit and payments, then add warehouse and inventory systems once orders are flowing.
Medical and institutional suppliers
Catalogue, pricing and fulfilment rules designed for medical and institutional suppliers in Split, connected to the systems you already use.
Dealer networks
Dealer networks get sales-team tools plus contract pricing workflows tailored to their operations.
How Split customers pay online
Shoppers in Split rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means Visa and Mastercard, bank transfer and cash on delivery, then PayPal, Apple Pay and Google Pay and Revolut.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in EUR — card details stay with the provider.
Zone-based payment rules let you offer different options for the Riva waterfront than for outer parts of Split.
- Revolut
- Bank transfer
- PayPal
- Cash on delivery
- Apple Pay and Google Pay
- Visa and Mastercard
Fulfilment options for Split orders
Your B2B ordering portal can book shipments and share tracking with Hrvatska pošta, GLS Croatia, DPD Croatia, Overseas Express, Box Now lockers and HP Express, or route orders to your own riders and stores across Split.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — Split Airport and Port of Split — makes regional and national dispatch from Split practical.
Owning your channel in Croatia
Selling in Split through Njuškalo, Konzum online and eKupi gets you reach quickly, yet the buyer belongs to the platform, not to you.
Your B2B ordering portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Tax, invoicing and compliance in Croatia
On tax: Croatia charges 25% VAT, with 13% and 5% reduced rates, and uses the EU One-Stop Shop for B2C distance sales; it adopted the euro in 2023.
Customer data is handled with the GDPR, enforced by the Croatian Personal Data Protection Agency (AZOP) in mind, and the storefront follows the Consumer Protection Act and the Electronic Commerce Act, with 14-day withdrawal rights and Croatian-language pre-contract information.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Croatia.
Add a mobile app for Split customers
In Split, shoppers browse on phones first. A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Split time (UTC+2), in Croatian and English if you want.
- Credit and payment gateways
- BI and reporting tools
- Warehouse and inventory systems
- Accounting and e-invoicing
- WhatsApp and SMS notifications
- Logistics and freight partners
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- CRM and lead management
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your B2B ordering portal
Value first, depth later. For a B2B ordering portal serving Split, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for EUR, Visa and Mastercard and Hrvatska pošta from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Split customers actually buy. |
Success is measured on order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity — tracked on a dashboard you can see from launch day.
Time zones, language and support
Split runs on UTC+2, which is 3h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Croatian. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Split clients are served remotely with on-site workshops when the project needs them.
