The case for a manufacturer and dealer portal in Thessaloniki
Thessaloniki is a second-largest city in greece, home to about 310,000 people, and one of the markets in Greece where we build manufacturer and distributor portals.
The local economy is driven by logistics, port and tech hub, and commercial activity concentrates around the city centre and Thessaloniki Technology Park.
Logistics are supported by Thessaloniki Airport and port, which matters when you promise customers fast delivery.
Greece has SMEs make up 99% of all businesses in the European Union (European Commission). Greek shoppers research heavily on Skroutz and expect cash-on-delivery and IRIS options. Island delivery rules and Greek-language product content are important.
That is why more companies in Thessaloniki are moving from phone, WhatsApp and spreadsheet orders to a proper manufacturer and dealer portal — one place where products, prices, payments, orders and customers are managed together.
Localised for Thessaloniki, not translated into it
A store that works in Thessaloniki respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in euro (EUR), formatted the way Thessaloniki customers read them.
Language and content
Storefront copy, product pages and emails can run in Greek, with local date and number formats.
Local trust signals
Trust is local: familiar names such as Visa and Mastercard and IRIS instant payments and ELTA Courier sit next to the buy button.
Domain, phone and contact
A .gr domain (or your own) builds local trust and search relevance. Contact buttons are pre-set with +30, so a customer in Thessaloniki taps once to call or message.
Talent and partners nearby
With Aristotle University of Thessaloniki close by, finding people to manage catalogues, content and support after launch is realistic in Thessaloniki.
Designed to your requirements, not a template
Thessaloniki businesses tell us what they sell and how they want to sell it; our engineers turn that into a custom manufacturer and dealer portal, an admin system and a mobile app shaped around their operations.
In Thessaloniki we typically work with machinery and equipment manufacturers, engineering component makers, electrical and automation brands and building-material manufacturers, and with sellers in categories such as electronics, fashion, beauty and home that have strong online demand in Greece.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
What your manufacturer and dealer portal includes
These are the building blocks of a manufacturer and dealer portal. We scope them with you, so you pay for what your Thessaloniki operation needs.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Reports show which products, customers and areas of Thessaloniki drive revenue.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Storefront language, imagery and navigation are set up for Thessaloniki shoppers and available in Greek.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Product data imports from your existing sheets or ERP, so Thessaloniki teams do not re-type thousands of items.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Payment steps are built around Visa and Mastercard, IRIS instant payments and PayPal, the options shoppers here already trust.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Delivery can be booked through ELTA Courier, ACS and Geniki Taxydromiki or dispatched by your own riders around Thessaloniki.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Stock can be held in Thessaloniki or anywhere in Greece, with pickup and local-delivery options where they make sense.
Payments customers in Thessaloniki expect
A store that serves Thessaloniki should let customers pay the way they do offline: Visa and Mastercard, IRIS instant payments, PayPal and cash on delivery (antikatavoli).
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in euro (EUR).
Business buyers around the city centre often want invoices or bank transfer, while consumers lean on Visa and Mastercard. We support both flows.
- IRIS instant payments
- Visa and Mastercard
- Bank transfer
- Cash on delivery (antikatavoli)
- Klarna
- PayPal
Delivery and fulfilment from Thessaloniki
Your manufacturer and dealer portal can book shipments and share tracking with ELTA Courier, ACS, Geniki Taxydromiki, Speedex and BOX NOW lockers, or route orders to your own riders and stores across Thessaloniki.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — Thessaloniki Airport and port — makes regional and national dispatch from Thessaloniki practical.
Rules Thessaloniki sellers must respect online
For Thessaloniki sellers, tax first: Greek VAT (FPA) is 24% standard with 13% and 6% reduced rates, and lower rates on some Aegean islands.
Customer data is handled with the EU General Data Protection Regulation (GDPR) and the ePrivacy rules on cookies and marketing consent, enforced by the Hellenic Data Protection Authority in mind, and the storefront follows the EU Consumer Rights Directive (14-day withdrawal right), the Digital Services Act and, from June 2025, the European Accessibility Act for online shops and Law 2251/1994 on consumer protection.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Greece.
Thessaloniki sellers: marketplace plus your own store
Selling in Thessaloniki through Skroutz, Public and Plaisio gets you reach quickly, yet the buyer belongs to the platform, not to you.
With your own manufacturer and dealer portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Who we build for in Thessaloniki
Popular online categories in Greece include electronics, fashion, beauty, home, food and olive oil and tourism products. Local demand in Thessaloniki is shaped by logistics, port and tech hub, so we often design catalogues and B2B ordering around those sectors. In Thessaloniki, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
We map how machinery and equipment manufacturers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Engineering component makers
For engineering component makers, we usually start with enquiries and RFQs, then add CRM and lead routing once orders are flowing.
Electrical and automation brands
Catalogue, pricing and fulfilment rules designed for electrical and automation brands in Thessaloniki, connected to the systems you already use.
Building-material manufacturers
Building-material manufacturers get partner portal plus channel insight workflows tailored to their operations.
Auto-parts companies
We map how auto-parts companies sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Importers and master distributors
For importers and master distributors, we usually start with technical catalogue, then add logistics partners once orders are flowing.
Mobile commerce in Thessaloniki
Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
Apps are published under your own developer accounts and share the same backend as your manufacturer and dealer portal, so offers, stock and orders are always consistent between web and mobile.
Push notifications can be timed to UTC+3 so offers reach Thessaloniki customers when they are awake, and the interface can run in Greek.
- ERP and production planning
- Dealer management systems
- Logistics partners
- CRM and lead routing
- PIM and DAM for product data
- Warranty and service software
- WhatsApp Business API
- E-invoicing and tax systems
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Thessaloniki
Value first, depth later. For a manufacturer and dealer portal serving Thessaloniki, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for EUR, Visa and Mastercard and ELTA Courier from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Thessaloniki customers actually buy. |
We track qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries on a live dashboard from day one, so Thessaloniki results are visible, not promised.
How Thessaloniki clients work with us
Thessaloniki runs on UTC+3, which is 2h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Greek. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your manufacturer and dealer portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Thessaloniki clients are served remotely with on-site workshops when the project needs them.
