The case for a manufacturer and dealer portal in Greece
Greece is a market of about 10 million people where manufacturer and distributor portals are growing fast, with Athens as its capital.
Greece has SMEs make up 99% of all businesses in the European Union (European Commission). Greek shoppers research heavily on Skroutz and expect cash-on-delivery and IRIS options. Island delivery rules and Greek-language product content are important.
That is why more companies in Greece are moving from phone, WhatsApp and spreadsheet orders to a proper manufacturer and dealer portal — one place where products, prices, payments, orders and customers are managed together.
What makes a Greece store feel local
Conversion in Greece depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
The store speaks euro: EUR amounts from product page to invoice, so Greece buyers never convert in their heads.
Language and content
We localise pages, emails and notifications into Greek where your audience needs it.
Local trust signals
Trust is local: familiar names such as Visa and Mastercard and IRIS instant payments and ELTA Courier sit next to the buy button.
Domain, phone and contact
Using .gr where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +30 calling code so customers reach you without dialling errors.
Custom-built for how you sell in Greece
Your manufacturer and dealer portal is planned, designed and coded for your business model — not adapted from someone else's — and it can ship with a customer or staff mobile app on day one.
In Greece we typically work with machinery and equipment manufacturers, engineering component makers, electrical and automation brands and building-material manufacturers, and with sellers in categories such as electronics, fashion, beauty and home that have strong online demand in Greece.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Core modules we build for Greece clients
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Product data imports from your existing sheets or ERP, so Greece teams do not re-type thousands of items.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Customers in Greece can pay with Visa and Mastercard, IRIS instant payments and PayPal, with receipts and refunds handled in the same admin.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Shipping rules can use ELTA Courier, ACS and Geniki Taxydromiki as well as your own delivery staff in Greece.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Multiple stock points in Greece are supported, so a Greece order ships from the nearest one.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Revenue reports by product, repeat buyer and delivery area of Greece guide stock and marketing decisions.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Pages, search filters and wording are tuned to how people in Greece look for products, in Greek if your audience needs it.
Who we build for in Greece
Popular online categories in Greece include electronics, fashion, beauty, home, food and olive oil and tourism products. In Greece, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
For machinery and equipment manufacturers, we usually start with document library, then add ERP and production planning once orders are flowing.
Engineering component makers
Catalogue, pricing and fulfilment rules designed for engineering component makers in Greece, connected to the systems you already use.
Electrical and automation brands
Electrical and automation brands get enquiries and RFQs plus spares and service workflows tailored to their operations.
Building-material manufacturers
We map how building-material manufacturers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Auto-parts companies
For auto-parts companies, we usually start with channel insight, then add warranty and service software once orders are flowing.
Importers and master distributors
Catalogue, pricing and fulfilment rules designed for importers and master distributors in Greece, connected to the systems you already use.
Payments customers in Greece expect
Shoppers in Greece rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means Visa and Mastercard, IRIS instant payments and PayPal, then cash on delivery (antikatavoli), bank transfer and Klarna.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in EUR — card details stay with the provider.
- Cash on delivery (antikatavoli)
- Klarna
- IRIS instant payments
- Visa and Mastercard
- PayPal
- Bank transfer
Fulfilment options for Greece orders
Your manufacturer and dealer portal can book shipments and share tracking with ELTA Courier, ACS, Geniki Taxydromiki, Speedex and BOX NOW lockers, or route orders to your own riders and stores.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Greece sellers: marketplace plus your own store
Many Greece sellers already list on Skroutz, Public, Plaisio, Kotsovolos, eBay and Amazon (DE/IT). Those channels bring traffic, but they also take commission, control the customer relationship and change rules without notice.
With your own manufacturer and dealer portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Rules Greece sellers must respect online
On tax: Greek VAT (FPA) is 24% standard with 13% and 6% reduced rates, and lower rates on some Aegean islands.
Two frameworks shape the build: the EU General Data Protection Regulation (GDPR) and the ePrivacy rules on cookies and marketing consent, enforced by the Hellenic Data Protection Authority, and the EU Consumer Rights Directive (14-day withdrawal right), the Digital Services Act and, from June 2025, the European Accessibility Act for online shops and Law 2251/1994 on consumer protection.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser.
Add a mobile app for Greece customers
Phones carry most traffic in Greece. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Greece time (UTC+3), in Greek if you want.
- CRM and lead routing
- PIM and DAM for product data
- WhatsApp Business API
- Logistics partners
- E-invoicing and tax systems
- Dealer management systems
- ERP and production planning
- Warranty and service software
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your manufacturer and dealer portal
We launch the journeys that create value first, then add depth. A typical roadmap for a manufacturer and dealer portal in Greece:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for EUR, Visa and Mastercard and ELTA Courier from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Greece customers actually buy. |
We track qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries on a live dashboard from day one, so Greece results are visible, not promised.
Time zones, language and support
Greece runs on UTC+3, which is 2h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Greek. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your manufacturer and dealer portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Greece are served remotely with on-site workshops when the project needs them.
