Why Fes businesses are investing in manufacturer and distributor portals
Fes is a commercial centre in Morocco with a population of roughly 1.2 million, and one of the places where we build manufacturer and distributor portals for local businesses.
Key sectors include universities, crafts and aerospace parts, with business districts such as the city centre and Fès Shore.
Logistics are supported by Fès-Saïs Airport, which matters when you promise customers fast delivery.
Morocco is North Africa's most active online market, driven by French- and Arabic-speaking urban shoppers. Cash on delivery still dominates, so delivery confirmation calls and WhatsApp updates are critical.
That is why more companies in Fes are moving from phone, WhatsApp and spreadsheet orders to a proper manufacturer and dealer portal — one place where products, prices, payments, orders and customers are managed together.
What makes a Fes store feel local
A store that works in Fes respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Everything a Fes shopper sees — price, tax, delivery fee, refund — is in MAD, written the local way.
Language and content
Storefront copy, product pages and emails can run in Arabic, Amazigh and French, with local date and number formats.
Local trust signals
Badges for cash on delivery and CMI card gateway, Amana (Poste Maroc) delivery and clear return terms reassure first-time buyers in Fes.
Domain, phone and contact
Using .ma where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +212, so a customer in Fes taps once to call or message.
Talent and partners nearby
With Sidi Mohamed Ben Abdellah University close by, finding people to manage catalogues, content and support after launch is realistic in Fes.
Designed to your requirements, not a template
Your manufacturer and dealer portal is planned, designed and coded for your business model — not adapted from someone else's — and it can ship with a customer or staff mobile app on day one.
In Fes we typically work with machinery and equipment manufacturers, engineering component makers, electrical and automation brands and building-material manufacturers, and with sellers in categories such as fashion, electronics, beauty and argan products and home that have strong online demand in Morocco.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
What your manufacturer and dealer portal includes
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Fes business sells.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Couriers such as Amana (Poste Maroc), Aramex and CTM Messagerie plug in alongside your own fleet for Fes orders.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Inventory can sit in Fes, in a partner warehouse or across Morocco, with click-and-collect where customers want it.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Dashboards break sales down by product, customer and neighbourhood of Fes, so you see what to promote.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Storefront language, imagery and navigation are set up for Fes shoppers and available in Arabic and Amazigh.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Fes team keeps its current way of working.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Checkout is configured for cash on delivery, CMI card gateway and Visa and Mastercard.
Businesses that use NNT Mart in Fes
Popular online categories in Morocco include fashion, electronics, beauty and argan products, home, groceries and crafts. Local demand in Fes is shaped by universities, crafts and aerospace parts, so we often design catalogues and B2B ordering around those sectors. In Fes, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
For machinery and equipment manufacturers, we usually start with document library, then add ERP and production planning once orders are flowing.
Engineering component makers
Catalogue, pricing and fulfilment rules designed for engineering component makers in Fes, connected to the systems you already use.
Electrical and automation brands
Electrical and automation brands get enquiries and RFQs plus spares and service workflows tailored to their operations.
Building-material manufacturers
We map how building-material manufacturers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Auto-parts companies
For auto-parts companies, we usually start with channel insight, then add warranty and service software once orders are flowing.
Importers and master distributors
Catalogue, pricing and fulfilment rules designed for importers and master distributors in Fes, connected to the systems you already use.
How Fes customers pay online
Checkout is where most online sales are won or lost. In Morocco, customers expect to pay with cash on delivery, CMI card gateway and Visa and Mastercard, and many also look for mobile wallets, bank transfer and cash-payment agents.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Moroccan dirham (MAD).
Zone-based payment rules let you offer different options for the city centre than for outer parts of Fes.
- Visa and Mastercard
- Mobile wallets
- Cash-payment agents
- CMI card gateway
- Bank transfer
- Cash on delivery
Shipping, couriers and local delivery in Fes
Your manufacturer and dealer portal can book shipments and share tracking with Amana (Poste Maroc), Aramex, CTM Messagerie, Sendit, Cathedis and Speedaf, or route orders to your own riders and stores across Fes.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Fès-Saïs Airport — makes regional and national dispatch from Fes practical.
Your own store alongside Jumia Morocco and Avito.ma
For a Fes business, Jumia Morocco, Avito.ma, Marjane Mall and Electroplanet are useful shop windows — but fees, ranking changes and shared customer data limit how far you can grow on them alone.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Rules Fes sellers must respect online
On tax: Moroccan VAT (TVA) is 20% standard with 14%, 10% and 7% reduced rates.
On privacy we design around Law 09-08 on personal data protection, overseen by the CNDP; on consumer rights the store reflects Law 31-08 on consumer protection, which covers distance-selling information and withdrawal rights.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Morocco.
Mobile commerce in Fes
In Fes, shoppers browse on phones first. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
Apps are published under your own developer accounts and share the same backend as your manufacturer and dealer portal, so offers, stock and orders are always consistent between web and mobile.
Push notifications can be timed to UTC+0 so offers reach Fes customers when they are awake, and the interface can run in Arabic and Amazigh.
- Warranty and service software
- Dealer management systems
- E-invoicing and tax systems
- PIM and DAM for product data
- WhatsApp Business API
- ERP and production planning
- CRM and lead routing
- Logistics partners
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
Launch roadmap and success metrics
We launch the journeys that create value first, then add depth. A typical roadmap for a manufacturer and dealer portal in Fes:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for MAD, cash on delivery and Amana (Poste Maroc) from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Fes customers actually buy. |
Success is measured on qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries — tracked on a dashboard you can see from launch day.
Time zones, language and support
Our team covers UTC+0 — 5h 30m behind India (IST) — through three 8-hour shifts, so a Fes client always reaches someone during the local working day.
We work in English and can deliver storefront content in Standard Moroccan Tamazight and Arabic. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your manufacturer and dealer portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Fes clients are served remotely with on-site workshops when the project needs them.
