Why a manufacturer and dealer portal makes sense for Kharkiv
Kharkiv is a commercial centre in Ukraine home to about 1.4 million people, and one of the places where we build manufacturer and distributor portals for local businesses.
Key sectors include machine building, IT, science and education, with business districts such as the Freedom Square area, Saltivka and the city centre.
Logistics are supported by Kharkiv rail hub and the metro, which matters when you promise customers fast delivery.
Ukraine has one of Europe’s most developed e-commerce ecosystems, led by Nova Poshta’s nationwide network and widespread mobile banking. The resilience of local sellers and strong IT talent make online stores a top priority.
For a business in Kharkiv, the opportunity is to own the customer relationship: your own manufacturer and dealer portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Localised for Kharkiv, not translated into it
A store that works in Kharkiv respects local habits as well as local law. These are the details we configure first.
Currency and pricing
The store speaks Ukrainian hryvnia: UAH amounts from product page to invoice, so Kharkiv buyers never convert in their heads.
Language and content
Content can be produced in Ukrainian, English and Russian, so a Kharkiv customer reads the store in the language they use at home.
Local trust signals
Badges for Visa and Mastercard and monobank and PrivatBank, Nova Poshta delivery and clear return terms reassure first-time buyers in Kharkiv.
Domain, phone and contact
A .ua domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +380 calling code so customers reach you without dialling errors.
Talent and partners nearby
With V. N. Karazin Kharkiv National University and Kharkiv Polytechnic close by, finding people to manage catalogues, content and support after launch is realistic in Kharkiv.
Designed to your requirements, not a template
Whatever your business sells in Kharkiv, N&T Software designs and develops the manufacturer and dealer portal and the matching mobile app exactly to your requirements — your catalogue, your prices, your payment and delivery rules.
In Kharkiv we typically work with machinery and equipment manufacturers, engineering component makers, electrical and automation brands and building-material manufacturers, and with sellers in categories such as electronics, fashion, home and DIY and auto parts that have strong online demand in Ukraine.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Core modules we build for Kharkiv clients
These are the building blocks of a manufacturer and dealer portal. We scope them with you, so you pay for what your Kharkiv operation needs.
Technical catalogue
Product families, models, variants, specification tables, comparison and application or industry filters. Shipping rules can use Nova Poshta, Ukrposhta and Meest as well as your own delivery staff in Kharkiv.
Document library
Datasheets, manuals, CAD drawings, certificates and price lists with public, registered or partner-only access. Stock can be held in Kharkiv or anywhere in Ukraine, with pickup and local-delivery options where they make sense.
Enquiries and RFQs
Project enquiries, quotation requests, lead routing to the right region and status tracking. Dashboards break sales down by product, customer and neighbourhood of Kharkiv, so you see what to promote.
Partner portal
Dealer and distributor sign-in, territory-based catalogues, protected pricing, schemes and targets. Content and design can follow how customers in Kharkiv search and buy, including Ukrainian and English where you need it.
Spares and service
Spare-part lookup by model or serial number, accessories, warranty registration and service requests. Bulk import and sync tools mean the Kharkiv team never re-keys stock, prices or descriptions by hand.
Channel insight
Dashboards for partner orders, secondary sales, product interest and regional demand. Customers in Kharkiv can pay with Visa and Mastercard, monobank and PrivatBank and Apple Pay and Google Pay, with receipts and refunds handled in the same admin.
How Kharkiv customers pay online
Checkout is where most online sales are won or lost. In Ukraine, customers expect to pay with Visa and Mastercard, monobank and PrivatBank and Apple Pay and Google Pay, and many also look for LiqPay, cash on delivery and Fondy and WayForPay.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Ukrainian hryvnia (UAH).
Zone-based payment rules let you offer different options for the Freedom Square area than for outer parts of Kharkiv.
- Monobank and PrivatBank
- Cash on delivery
- Fondy and WayForPay
- Visa and Mastercard
- Apple Pay and Google Pay
- LiqPay
Delivery and fulfilment from Kharkiv
Your manufacturer and dealer portal can book shipments and share tracking with Nova Poshta, Ukrposhta, Meest, Justin, Rozetka Delivery and parcel lockers, or route orders to your own riders and stores across Kharkiv.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Kharkiv rail hub and the metro — makes regional and national dispatch from Kharkiv practical.
Rules Kharkiv sellers must respect online
Tax basics: Ukraine charges 20% VAT, a simplified-tax option for small entrepreneurs (FOP) and a 5–7% digital-services rule for foreign suppliers.
Two frameworks shape the build: the Law of Ukraine on Personal Data Protection, overseen by the Ombudsman, with GDPR-aligned reforms under EU-integration, and the Law on Consumer Rights Protection and the Law on Electronic Commerce, giving a 14-day return right.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Ukraine.
Your own store alongside Rozetka and Prom.ua
Many Kharkiv sellers already list on Rozetka, Prom.ua, OLX.ua, Epicentr K, Allo, Foxtrot and Nova Poshta marketplaces. Those channels bring traffic, but they also take commission, control the customer relationship and change rules without notice.
With your own manufacturer and dealer portal you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Businesses that use NNT Mart in Kharkiv
Popular online categories in Ukraine include electronics, fashion, home and DIY, auto parts, children’s goods and agri products. Local demand in Kharkiv is shaped by machine building, IT, science and education, so we often design catalogues and B2B ordering around those sectors. In Kharkiv, we most often build manufacturer and distributor portals for:
Machinery and equipment manufacturers
For machinery and equipment manufacturers, we usually start with document library, then add ERP and production planning once orders are flowing.
Engineering component makers
Catalogue, pricing and fulfilment rules designed for engineering component makers in Kharkiv, connected to the systems you already use.
Electrical and automation brands
Electrical and automation brands get enquiries and RFQs plus spares and service workflows tailored to their operations.
Building-material manufacturers
We map how building-material manufacturers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Auto-parts companies
For auto-parts companies, we usually start with channel insight, then add warranty and service software once orders are flowing.
Importers and master distributors
Catalogue, pricing and fulfilment rules designed for importers and master distributors in Kharkiv, connected to the systems you already use.
Mobile commerce in Kharkiv
Phones carry most traffic in Ukraine. Dealer, field-sales and service-technician apps can scan QR codes on products, look up spares, register warranties and place orders from the shop floor or the customer site.
Apps are published under your own developer accounts and share the same backend as your manufacturer and dealer portal, so offers, stock and orders are always consistent between web and mobile.
Push notifications can be timed to UTC+3 so offers reach Kharkiv customers when they are awake, and the interface can run in Ukrainian and English.
- PIM and DAM for product data
- WhatsApp Business API
- CRM and lead routing
- ERP and production planning
- Logistics partners
- Warranty and service software
- Dealer management systems
- E-invoicing and tax systems
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
Launch roadmap and success metrics
Value first, depth later. For a manufacturer and dealer portal serving Kharkiv, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Catalogue and enquiries | Technical catalogue, documents and RFQ capture with CRM routing. Configured for UAH, Visa and Mastercard and Nova Poshta from the start. |
| Partner portal | Dealer sign-in, protected pricing, ordering and ERP sync. |
| Service and apps | Spares, warranty, service requests and field apps. Reviewed against how Kharkiv customers actually buy. |
We track qualified enquiries per month, quote-to-order conversion, dealer portal adoption, secondary-sales visibility, spare-part order accuracy and time to answer technical queries on a live dashboard from day one, so Kharkiv results are visible, not promised.
Working with our team from Kharkiv
Our team covers UTC+3 — 2h 30m behind India (IST) — through three 8-hour shifts, so a Kharkiv client always reaches someone during the local working day.
We work in English and can deliver storefront content in Ukrainian. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your manufacturer and dealer portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Kharkiv clients are served remotely with on-site workshops when the project needs them.
