The case for a B2B ordering portal in Kharkiv
Kharkiv is a commercial centre in Ukraine home to about 1.4 million people, and one of the places where we build B2B and wholesale portals for local businesses.
Businesses here work in machine building, IT, science and education; many are based around the Freedom Square area, Saltivka and the city centre.
Logistics are supported by Kharkiv rail hub and the metro, which matters when you promise customers fast delivery.
Ukraine has one of Europe’s most developed e-commerce ecosystems, led by Nova Poshta’s nationwide network and widespread mobile banking. The resilience of local sellers and strong IT talent make online stores a top priority.
For a business in Kharkiv, the opportunity is to own the customer relationship: your own B2B ordering portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Local details we build into every Kharkiv project
Conversion in Kharkiv depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Everything a Kharkiv shopper sees — price, tax, delivery fee, refund — is in UAH, written the local way.
Language and content
Content can be produced in Ukrainian, English and Russian, so a Kharkiv customer reads the store in the language they use at home.
Local trust signals
Badges for Visa and Mastercard and monobank and PrivatBank, Nova Poshta delivery and clear return terms reassure first-time buyers in Kharkiv.
Domain, phone and contact
Using .ua where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +380, so a customer in Kharkiv taps once to call or message.
Talent and partners nearby
With V. N. Karazin Kharkiv National University and Kharkiv Polytechnic close by, finding people to manage catalogues, content and support after launch is realistic in Kharkiv.
Designed to your requirements, not a template
Every NNT Mart B2B ordering portal in Kharkiv is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
In Kharkiv we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as electronics, fashion, home and DIY and auto parts that have strong online demand in Ukraine.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
What your B2B ordering portal includes
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Product data imports from your existing sheets or ERP, so Kharkiv teams do not re-type thousands of items.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Payment steps are built around Visa and Mastercard, monobank and PrivatBank and Apple Pay and Google Pay, the options shoppers here already trust.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Couriers such as Nova Poshta, Ukrposhta and Meest plug in alongside your own fleet for Kharkiv orders.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Inventory can sit in Kharkiv, in a partner warehouse or across Ukraine, with click-and-collect where customers want it.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Reports show which products, customers and areas of Kharkiv drive revenue.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Pages, search filters and wording are tuned to how people in Kharkiv look for products, in Ukrainian and English if your audience needs it.
Checkout and payment methods for Kharkiv
A B2B ordering portal for Kharkiv must support the way people here actually pay: Visa and Mastercard, monobank and PrivatBank, Apple Pay and Google Pay, LiqPay, cash on delivery and Fondy and WayForPay.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in Ukrainian hryvnia (UAH).
Business buyers around the Freedom Square area often want invoices or bank transfer, while consumers lean on Visa and Mastercard. We support both flows.
- LiqPay
- Monobank and PrivatBank
- Visa and Mastercard
- Cash on delivery
- Fondy and WayForPay
- Apple Pay and Google Pay
Shipping, couriers and local delivery in Kharkiv
Your B2B ordering portal can book shipments and share tracking with Nova Poshta, Ukrposhta, Meest, Justin, Rozetka Delivery and parcel lockers, or route orders to your own riders and stores across Kharkiv.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Kharkiv rail hub and the metro — makes regional and national dispatch from Kharkiv practical.
Selling online legally in Ukraine
For Kharkiv sellers, tax first: Ukraine charges 20% VAT, a simplified-tax option for small entrepreneurs (FOP) and a 5–7% digital-services rule for foreign suppliers.
Customer data is handled with the Law of Ukraine on Personal Data Protection, overseen by the Ombudsman, with GDPR-aligned reforms under EU-integration in mind, and the storefront follows the Law on Consumer Rights Protection and the Law on Electronic Commerce, giving a 14-day return right.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Ukraine.
Your own store alongside Rozetka and Prom.ua
Rozetka, Prom.ua and OLX.ua are where many shoppers in Kharkiv start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Businesses that use NNT Mart in Kharkiv
Popular online categories in Ukraine include electronics, fashion, home and DIY, auto parts, children’s goods and agri products. Local demand in Kharkiv is shaped by machine building, IT, science and education, so we often design catalogues and B2B ordering around those sectors. In Kharkiv, we most often build B2B and wholesale portals for:
Wholesalers
For wholesalers, we usually start with contract pricing, then add ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho) once orders are flowing.
FMCG distributors
Catalogue, pricing and fulfilment rules designed for FMCG distributors in Kharkiv, connected to the systems you already use.
Industrial suppliers
Industrial suppliers get quick and bulk ordering plus credit and payments workflows tailored to their operations.
Electrical and hardware traders
We map how electrical and hardware traders sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Medical and institutional suppliers
For medical and institutional suppliers, we usually start with sales-team tools, then add credit and payment gateways once orders are flowing.
Dealer networks
Catalogue, pricing and fulfilment rules designed for dealer networks in Kharkiv, connected to the systems you already use.
Add a mobile app for Kharkiv customers
Phones carry most traffic in Ukraine. A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Kharkiv time (UTC+3), in Ukrainian and English if you want.
- Accounting and e-invoicing
- Logistics and freight partners
- Warehouse and inventory systems
- CRM and lead management
- Credit and payment gateways
- WhatsApp and SMS notifications
- BI and reporting tools
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Kharkiv
Value first, depth later. For a B2B ordering portal serving Kharkiv, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for UAH, Visa and Mastercard and Nova Poshta from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Kharkiv customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Kharkiv results are visible, not promised.
Support hours and communication for Kharkiv
Our team covers UTC+3 — 2h 30m behind India (IST) — through three 8-hour shifts, so a Kharkiv client always reaches someone during the local working day.
We work in English and can deliver storefront content in Ukrainian. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Kharkiv clients are served remotely with on-site workshops when the project needs them.
