Why a B2B ordering portal makes sense for Austria
Austria is a market of about 9.0 million people where B2B and wholesale portals are growing fast, with Vienna as its capital.
Austria has SMEs make up 99% of all businesses in the European Union (European Commission). Austrian shoppers buy heavily from German platforms, so locally operated stores with Austrian delivery and eps payments build loyalty. Precise German content and invoice payment matter.
That is why more companies in Austria are moving from phone, WhatsApp and spreadsheet orders to a proper B2B ordering portal — one place where products, prices, payments, orders and customers are managed together.
Localised for Austria, not translated into it
A store that works in Austria respects local habits as well as local law. These are the details we configure first.
Currency and pricing
The store speaks euro: EUR amounts from product page to invoice, so Austria buyers never convert in their heads.
Language and content
We localise pages, emails and notifications into German where your audience needs it.
Local trust signals
Trust is local: familiar names such as eps bank transfer and Klarna and invoice payment and Österreichische Post sit next to the buy button.
Domain, phone and contact
A .at domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +43 calling code so customers reach you without dialling errors.
Custom-built for how you sell in Austria
Austria businesses tell us what they sell and how they want to sell it; our engineers turn that into a custom B2B ordering portal, an admin system and a mobile app shaped around their operations.
In Austria we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as fashion, electronics, sports and ski equipment and home that have strong online demand in Austria.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
What your B2B ordering portal includes
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Austria business sells.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Austria team keeps its current way of working.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Checkout is configured for eps bank transfer, Klarna and invoice payment and Visa and Mastercard.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Couriers such as Österreichische Post, DPD Austria and GLS plug in alongside your own fleet for Austria orders.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Inventory can sit in Austria, in a partner warehouse or across Austria, with click-and-collect where customers want it.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Dashboards break sales down by product, customer and neighbourhood of Austria, so you see what to promote.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Storefront language, imagery and navigation are set up for Austria shoppers and available in German.
Industries in Austria we work with
Popular online categories in Austria include fashion, electronics, sports and ski equipment, home, books and organic food. In Austria, we most often build B2B and wholesale portals for:
Wholesalers
We map how wholesalers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
FMCG distributors
For FMCG distributors, we usually start with quick and bulk ordering, then add accounting and e-invoicing once orders are flowing.
Industrial suppliers
Catalogue, pricing and fulfilment rules designed for industrial suppliers in Austria, connected to the systems you already use.
Electrical and hardware traders
Electrical and hardware traders get quotes and approvals plus sales-team tools workflows tailored to their operations.
Medical and institutional suppliers
We map how medical and institutional suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Dealer networks
For dealer networks, we usually start with business accounts, then add logistics and freight partners once orders are flowing.
Payments customers in Austria expect
A store that serves Austria should let customers pay the way they do offline: eps bank transfer, Klarna and invoice payment, Visa and Mastercard and PayPal.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in euro (EUR).
- PayPal
- Visa and Mastercard
- Apple Pay
- Klarna and invoice payment
- Eps bank transfer
Delivery and fulfilment across Austria
Your B2B ordering portal can book shipments and share tracking with Österreichische Post, DPD Austria, GLS, DHL and Hermes, or route orders to your own riders and stores.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Your own store alongside Amazon.de and willhaben
Amazon.de, willhaben and Zalando are where many shoppers in Austria start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Tax, invoicing and compliance in Austria
On tax: Austrian VAT (USt) is 20% standard with 13% and 10% reduced rates.
Customer data is handled with the EU General Data Protection Regulation (GDPR) and the ePrivacy rules on cookies and marketing consent, enforced by the Datenschutzbehörde in mind, and the storefront follows the EU Consumer Rights Directive (14-day withdrawal right), the Digital Services Act and, from June 2025, the European Accessibility Act for online shops, the Austrian FAGG distance-selling act and the E-Commerce Act (ECG).
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser.
Android and iOS apps for your Austria business
A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Austria time (UTC+2), in German if you want.
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- Credit and payment gateways
- Accounting and e-invoicing
- Warehouse and inventory systems
- BI and reporting tools
- CRM and lead management
- WhatsApp and SMS notifications
- Logistics and freight partners
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Austria
Value first, depth later. For a B2B ordering portal serving Austria, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for EUR, eps bank transfer and Österreichische Post from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Austria customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Austria results are visible, not promised.
How Austria clients work with us
Our team covers UTC+2 — 3h 30m behind India (IST) — through three 8-hour shifts, so a Austria client always reaches someone during the local working day.
We work in English and can deliver storefront content in German. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Austria are served remotely with on-site workshops when the project needs them.
