The case for a B2B ordering portal in Vienna
Vienna is a capital and largest city of austria, with a population of roughly 2.0 million, and one of the markets in Austria where we build B2B and wholesale portals.
Key sectors include crypto brokers, banking and international organisations, with business districts such as Donau City, the city centre and Wienerberg.
Logistics are supported by Vienna Airport, which matters when you promise customers fast delivery.
Austria has SMEs make up 99% of all businesses in the European Union (European Commission). Austrian shoppers buy heavily from German platforms, so locally operated stores with Austrian delivery and eps payments build loyalty. Precise German content and invoice payment matter.
That is why more companies in Vienna are moving from phone, WhatsApp and spreadsheet orders to a proper B2B ordering portal — one place where products, prices, payments, orders and customers are managed together.
What makes a Vienna store feel local
A store that works in Vienna respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in euro (EUR), formatted the way Vienna customers read them.
Language and content
Storefront copy, product pages and emails can run in German, with local date and number formats.
Local trust signals
Badges for eps bank transfer and Klarna and invoice payment, Österreichische Post delivery and clear return terms reassure first-time buyers in Vienna.
Domain, phone and contact
Using .at where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +43, so a customer in Vienna taps once to call or message.
Talent and partners nearby
With University of Vienna and TU Wien close by, finding people to manage catalogues, content and support after launch is realistic in Vienna.
Custom-built for how you sell in Vienna
If you run a business in Vienna and want to sell online, we build an e-commerce platform and mobile application to your exact requirements, from the first product page to the last delivery update.
In Vienna we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as fashion, electronics, sports and ski equipment and home that have strong online demand in Austria.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
What your B2B ordering portal includes
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Storefront language, imagery and navigation are set up for Vienna shoppers and available in German.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Vienna team keeps its current way of working.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Customers in Vienna can pay with eps bank transfer, Klarna and invoice payment and Visa and Mastercard, with receipts and refunds handled in the same admin.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Couriers such as Österreichische Post, DPD Austria and GLS plug in alongside your own fleet for Vienna orders.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Stock can be held in Vienna or anywhere in Austria, with pickup and local-delivery options where they make sense.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Dashboards break sales down by product, customer and neighbourhood of Vienna, so you see what to promote.
Who we build for in Vienna
Popular online categories in Austria include fashion, electronics, sports and ski equipment, home, books and organic food. Local demand in Vienna is shaped by crypto brokers, banking and international organisations, so we often design catalogues and B2B ordering around those sectors. In Vienna, we most often build B2B and wholesale portals for:
Wholesalers
Catalogue, pricing and fulfilment rules designed for wholesalers in Vienna, connected to the systems you already use.
FMCG distributors
FMCG distributors get contract pricing plus quotes and approvals workflows tailored to their operations.
Industrial suppliers
We map how industrial suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Electrical and hardware traders
For electrical and hardware traders, we usually start with credit and payments, then add warehouse and inventory systems once orders are flowing.
Medical and institutional suppliers
Catalogue, pricing and fulfilment rules designed for medical and institutional suppliers in Vienna, connected to the systems you already use.
Dealer networks
Dealer networks get sales-team tools plus contract pricing workflows tailored to their operations.
How Vienna customers pay online
Shoppers in Vienna rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means eps bank transfer, Klarna and invoice payment and Visa and Mastercard, then PayPal and Apple Pay.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in EUR — card details stay with the provider.
Zone-based payment rules let you offer different options for Donau City than for outer parts of Vienna.
- PayPal
- Apple Pay
- Visa and Mastercard
- Eps bank transfer
- Klarna and invoice payment
Fulfilment options for Vienna orders
Your B2B ordering portal can book shipments and share tracking with Österreichische Post, DPD Austria, GLS, DHL and Hermes, or route orders to your own riders and stores across Vienna.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — Vienna Airport — makes regional and national dispatch from Vienna practical.
Owning your channel in Austria
Selling in Vienna through Amazon.de, willhaben and Zalando gets you reach quickly, yet the buyer belongs to the platform, not to you.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Tax, invoicing and compliance in Austria
Austrian VAT (USt) is 20% standard with 13% and 10% reduced rates.
On privacy we design around the EU General Data Protection Regulation (GDPR) and the ePrivacy rules on cookies and marketing consent, enforced by the Datenschutzbehörde; on consumer rights the store reflects the EU Consumer Rights Directive (14-day withdrawal right), the Digital Services Act and, from June 2025, the European Accessibility Act for online shops, the Austrian FAGG distance-selling act and the E-Commerce Act (ECG).
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Austria.
Take your Vienna store onto customers' phones
Phones carry most traffic in Austria. A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
Apps are published under your own developer accounts and share the same backend as your B2B ordering portal, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Vienna time (UTC+2), in German if you want.
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- Logistics and freight partners
- CRM and lead management
- WhatsApp and SMS notifications
- Accounting and e-invoicing
- Warehouse and inventory systems
- BI and reporting tools
- Credit and payment gateways
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Vienna
We launch the journeys that create value first, then add depth. A typical roadmap for a B2B ordering portal in Vienna:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for EUR, eps bank transfer and Österreichische Post from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Vienna customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Vienna results are visible, not promised.
How Vienna clients work with us
Vienna runs on UTC+2, which is 3h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
Project communication is in English; storefront content can be produced in German. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Vienna clients are served remotely with on-site workshops when the project needs them.
