The case for a B2B ordering portal in Belgrade
Belgrade is a capital and largest city of serbia, where around 1.2 million people live and shop, and one of the markets in Serbia where we build B2B and wholesale portals.
Key sectors include IT, finance, telecoms, pharma and retail, with business districts such as Novi Beograd, Savamala and the Vračar business districts.
Logistics are supported by Belgrade Nikola Tesla Airport, the Danube and Sava ports, which matters when you promise customers fast delivery.
Serbia has a thriving IT sector, widespread cash-on-delivery habits and rising card and QR payments. Strong courier competition keeps delivery cheap and fast.
For a business in Belgrade, the opportunity is to own the customer relationship: your own B2B ordering portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
What makes a Belgrade store feel local
Conversion in Belgrade depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Everything a Belgrade shopper sees — price, tax, delivery fee, refund — is in RSD, written the local way.
Language and content
We localise pages, emails and notifications into Serbian, English and Hungarian where your audience needs it.
Local trust signals
Trust is local: familiar names such as Visa, Mastercard and DinaCard and IPS NBS instant QR payments and Pošta Srbije sit next to the buy button.
Domain, phone and contact
A .срб domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +381 calling code so customers reach you without dialling errors.
Talent and partners nearby
With University of Belgrade and Belgrade Business School close by, finding people to manage catalogues, content and support after launch is realistic in Belgrade.
Designed to your requirements, not a template
Every NNT Mart B2B ordering portal in Belgrade is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
In Belgrade we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as electronics, fashion, home and furniture and auto parts that have strong online demand in Serbia.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Features of your B2B ordering portal in Belgrade
These are the building blocks of a B2B ordering portal. We scope them with you, so you pay for what your Belgrade operation needs.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Reports show which products, customers and areas of Belgrade drive revenue.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Content and design can follow how customers in Belgrade search and buy, including Serbian and English where you need it.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Bulk import and sync tools mean the Belgrade team never re-keys stock, prices or descriptions by hand.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Payment steps are built around Visa, Mastercard and DinaCard, IPS NBS instant QR payments and cash on delivery, the options shoppers here already trust.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Shipping rules can use Pošta Srbije, D Express and AKS Express as well as your own delivery staff in Belgrade.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Stock can be held in Belgrade or anywhere in Serbia, with pickup and local-delivery options where they make sense.
Checkout and payment methods for Belgrade
A B2B ordering portal for Belgrade must support the way people here actually pay: Visa, Mastercard and DinaCard, IPS NBS instant QR payments, cash on delivery, bank transfer and Apple Pay and Google Pay.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Serbian dinar (RSD).
Business buyers around Novi Beograd often want invoices or bank transfer, while consumers lean on Visa, Mastercard and DinaCard. We support both flows.
- Visa, Mastercard and DinaCard
- IPS NBS instant QR payments
- Bank transfer
- Apple Pay and Google Pay
- Cash on delivery
Shipping, couriers and local delivery in Belgrade
Your B2B ordering portal can book shipments and share tracking with Pošta Srbije, D Express, AKS Express, City Express, DHL, BEX Express and Box Now lockers, or route orders to your own riders and stores across Belgrade.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Belgrade Nikola Tesla Airport, the Danube and Sava ports — makes regional and national dispatch from Belgrade practical.
Compliance built into your B2B ordering portal
For Belgrade sellers, tax first: Serbia charges 20% VAT with a 10% reduced rate; businesses must issue e-invoices through the SEF (Sistem e-Faktura) platform and fiscalise retail sales.
Two frameworks shape the build: the Law on Personal Data Protection (2018), modelled on the GDPR and overseen by the Commissioner for Information of Public Importance, and the Consumer Protection Law and the Law on Electronic Commerce, with a 14-day withdrawal right.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Belgrade.
Your own store alongside KupujemProdajem and Gigatron
Selling in Belgrade through KupujemProdajem, Gigatron and Tehnomanija gets you reach quickly, yet the buyer belongs to the platform, not to you.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Who we build for in Belgrade
Popular online categories in Serbia include electronics, fashion, home and furniture, auto parts, food and IT products. Local demand in Belgrade is shaped by IT, finance, telecoms, pharma and retail, so we often design catalogues and B2B ordering around those sectors. In Belgrade, we most often build B2B and wholesale portals for:
Wholesalers
We map how wholesalers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
FMCG distributors
For FMCG distributors, we usually start with quick and bulk ordering, then add accounting and e-invoicing once orders are flowing.
Industrial suppliers
Catalogue, pricing and fulfilment rules designed for industrial suppliers in Belgrade, connected to the systems you already use.
Electrical and hardware traders
Electrical and hardware traders get quotes and approvals plus sales-team tools workflows tailored to their operations.
Medical and institutional suppliers
We map how medical and institutional suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Dealer networks
For dealer networks, we usually start with business accounts, then add logistics and freight partners once orders are flowing.
Take your Belgrade store onto customers' phones
A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
Apps are published under your own developer accounts and share the same backend as your B2B ordering portal, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Belgrade time (UTC+2), in Serbian and English if you want.
- Accounting and e-invoicing
- Credit and payment gateways
- Logistics and freight partners
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- CRM and lead management
- BI and reporting tools
- WhatsApp and SMS notifications
- Warehouse and inventory systems
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Belgrade
We launch the journeys that create value first, then add depth. A typical roadmap for a B2B ordering portal in Belgrade:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for RSD, Visa, Mastercard and DinaCard and Pošta Srbije from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Belgrade customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Belgrade results are visible, not promised.
Working with our team from Belgrade
Our team covers UTC+2 — 3h 30m behind India (IST) — through three 8-hour shifts, so a Belgrade client always reaches someone during the local working day.
We work in English and can deliver storefront content in Serbian. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Belgrade clients are served remotely with on-site workshops when the project needs them.
