Why a B2B ordering portal makes sense for Sri Lanka
Sri Lanka is a market of about 21 million people where B2B and wholesale portals are growing fast, with Colombo as its capital.
Sri Lanka's online shopping is growing quickly, especially gift delivery and diaspora orders. Reliable island-wide delivery and LankaQR payments build trust.
That is why more companies in Sri Lanka are moving from phone, WhatsApp and spreadsheet orders to a proper B2B ordering portal — one place where products, prices, payments, orders and customers are managed together.
What makes a Sri Lanka store feel local
Conversion in Sri Lanka depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Sri Lankan rupee (LKR), formatted the way Sri Lanka customers read them.
Language and content
Storefront copy, product pages and emails can run in Sinhala, Tamil and English, with local date and number formats.
Local trust signals
Badges for Visa and Mastercard and LankaQR, Sri Lanka Post delivery and clear return terms reassure first-time buyers in Sri Lanka.
Domain, phone and contact
A .lk domain (or your own) builds local trust and search relevance. Contact buttons are pre-set with +94, so a customer in Sri Lanka taps once to call or message.
A B2B ordering portal built around your Sri Lanka business
Whatever your business sells in Sri Lanka, N&T Software designs and develops the B2B ordering portal and the matching mobile app exactly to your requirements — your catalogue, your prices, your payment and delivery rules.
In Sri Lanka we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as fashion, electronics, gifts and groceries that have strong online demand in Sri Lanka.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Core modules we build for Sri Lanka clients
Each module below is configured — or custom-developed — to your requirements. You choose what launches first and what follows in later phases.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Pages, search filters and wording are tuned to how people in Sri Lanka look for products, in Sinhala and Tamil if your audience needs it.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Sri Lanka team keeps its current way of working.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Checkout is configured for Visa and Mastercard, LankaQR and FriMi and Genie wallets.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Shipping rules can use Sri Lanka Post, Domex and Koombiyo as well as your own delivery staff in Sri Lanka.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Multiple stock points in Sri Lanka are supported, so a Sri Lanka order ships from the nearest one.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Reports show which products, customers and areas of Sri Lanka drive revenue.
Businesses that use NNT Mart in Sri Lanka
Popular online categories in Sri Lanka include fashion, electronics, gifts, groceries, tea and spices and home. In Sri Lanka, we most often build B2B and wholesale portals for:
Wholesalers
We map how wholesalers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
FMCG distributors
For FMCG distributors, we usually start with quick and bulk ordering, then add accounting and e-invoicing once orders are flowing.
Industrial suppliers
Catalogue, pricing and fulfilment rules designed for industrial suppliers in Sri Lanka, connected to the systems you already use.
Electrical and hardware traders
Electrical and hardware traders get quotes and approvals plus sales-team tools workflows tailored to their operations.
Medical and institutional suppliers
We map how medical and institutional suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Dealer networks
For dealer networks, we usually start with business accounts, then add logistics and freight partners once orders are flowing.
How Sri Lanka customers pay online
A store that serves Sri Lanka should let customers pay the way they do offline: Visa and Mastercard, LankaQR, FriMi and Genie wallets and Koko BNPL.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in LKR — card details stay with the provider.
- Koko BNPL
- Cash on delivery
- Visa and Mastercard
- FriMi and Genie wallets
- Bank transfer
- LankaQR
Fulfilment options for Sri Lanka orders
Your B2B ordering portal can book shipments and share tracking with Sri Lanka Post, Domex, Koombiyo, Pronto Lanka and Prompt Xpress, or route orders to your own riders and stores.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Your own store alongside Daraz.lk and Kapruka
For a Sri Lanka business, Daraz.lk, Kapruka, ikman.lk and Wasi.lk are useful shop windows — but fees, ranking changes and shared customer data limit how far you can grow on them alone.
Your B2B ordering portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Tax, invoicing and compliance in Sri Lanka
Tax basics: Sri Lankan VAT is 18% after the 2024 reforms, administered by the Inland Revenue Department.
Two frameworks shape the build: the Personal Data Protection Act No. 9 of 2022, being phased in, and the Consumer Affairs Authority Act No. 9 of 2003.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser.
Android and iOS apps for your Sri Lanka business
A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Sri Lanka time (UTC+5:30), in Sinhala and Tamil if you want.
- BI and reporting tools
- Warehouse and inventory systems
- WhatsApp and SMS notifications
- Accounting and e-invoicing
- CRM and lead management
- Logistics and freight partners
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- Credit and payment gateways
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your B2B ordering portal
We launch the journeys that create value first, then add depth. A typical roadmap for a B2B ordering portal in Sri Lanka:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for LKR, Visa and Mastercard and Sri Lanka Post from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Sri Lanka customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Sri Lanka results are visible, not promised.
Support hours and communication for Sri Lanka
Sri Lanka runs on UTC+5:30, the same clock as our engineering team in India. With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
Project communication is in English; storefront content can be produced in Sinhala and Tamil. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Sri Lanka are served remotely with on-site workshops when the project needs them.
