The case for a B2B ordering portal in Galle
Galle is a commercial centre in Sri Lanka where around 93,000 people live and shop, and one of the places where we build B2B and wholesale portals for local businesses.
Key sectors include hospitality and tourism, with business districts such as the Fort and city centre.
Logistics are supported by Southern Expressway, which matters when you promise customers fast delivery.
Sri Lanka's online shopping is growing quickly, especially gift delivery and diaspora orders. Reliable island-wide delivery and LankaQR payments build trust.
For a business in Galle, the opportunity is to own the customer relationship: your own B2B ordering portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Local details we build into every Galle project
A store that works in Galle respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Sri Lankan rupee (LKR), formatted the way Galle customers read them.
Language and content
Storefront copy, product pages and emails can run in Sinhala, Tamil and English, with local date and number formats.
Local trust signals
Trust is local: familiar names such as Visa and Mastercard and LankaQR and Sri Lanka Post sit next to the buy button.
Domain, phone and contact
A .lk domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +94 calling code so customers reach you without dialling errors.
Talent and partners nearby
Galle draws on University of Ruhuna nearby, which means plenty of local staff, interns and technology partners to run the store after launch.
A B2B ordering portal built around your Galle business
Every NNT Mart B2B ordering portal in Galle is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
Typical clients include FMCG distributors, industrial suppliers, electrical and hardware traders and medical and institutional suppliers. Categories that sell especially well online in Sri Lanka — fashion, electronics, gifts and groceries — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your B2B ordering portal in Galle
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Galle business sells.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Catalogues come in from spreadsheets, ERP exports or supplier feeds, so your Galle team keeps its current way of working.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Payment steps are built around Visa and Mastercard, LankaQR and FriMi and Genie wallets, the options shoppers here already trust.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Couriers such as Sri Lanka Post, Domex and Koombiyo plug in alongside your own fleet for Galle orders.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Inventory can sit in Galle, in a partner warehouse or across Sri Lanka, with click-and-collect where customers want it.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Reports show which products, customers and areas of Galle drive revenue.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Storefront language, imagery and navigation are set up for Galle shoppers and available in Sinhala and Tamil.
Checkout and payment methods for Galle
A store that serves Galle should let customers pay the way they do offline: Visa and Mastercard, LankaQR, FriMi and Genie wallets and Koko BNPL.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Sri Lankan rupee (LKR).
Zone-based payment rules let you offer different options for the Fort than for outer parts of Galle.
- Bank transfer
- Visa and Mastercard
- Koko BNPL
- LankaQR
- FriMi and Genie wallets
- Cash on delivery
Delivery and fulfilment from Galle
Your B2B ordering portal can book shipments and share tracking with Sri Lanka Post, Domex, Koombiyo, Pronto Lanka and Prompt Xpress, or route orders to your own riders and stores across Galle.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Connectivity in the area — Southern Expressway — makes regional and national dispatch from Galle practical.
Compliance built into your B2B ordering portal
Tax basics: Sri Lankan VAT is 18% after the 2024 reforms, administered by the Inland Revenue Department.
Customer data is handled with the Personal Data Protection Act No. 9 of 2022, being phased in in mind, and the storefront follows the Consumer Affairs Authority Act No. 9 of 2003.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Sri Lanka.
Owning your channel in Sri Lanka
Selling in Galle through Daraz.lk, Kapruka and ikman.lk gets you reach quickly, yet the buyer belongs to the platform, not to you.
NNT Mart gives you a channel you own: your domain, your customer list, your pricing and your brand. Where it helps, we connect product feeds and orders from marketplaces so stock stays in sync and your team works from one dashboard.
Who we build for in Galle
Popular online categories in Sri Lanka include fashion, electronics, gifts, groceries, tea and spices and home. Local demand in Galle is shaped by hospitality and tourism, so we often design catalogues and B2B ordering around those sectors. In Galle, we most often build B2B and wholesale portals for:
Wholesalers
Catalogue, pricing and fulfilment rules designed for wholesalers in Galle, connected to the systems you already use.
FMCG distributors
FMCG distributors get contract pricing plus quotes and approvals workflows tailored to their operations.
Industrial suppliers
We map how industrial suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Electrical and hardware traders
For electrical and hardware traders, we usually start with credit and payments, then add warehouse and inventory systems once orders are flowing.
Medical and institutional suppliers
Catalogue, pricing and fulfilment rules designed for medical and institutional suppliers in Galle, connected to the systems you already use.
Dealer networks
Dealer networks get sales-team tools plus contract pricing workflows tailored to their operations.
Add a mobile app for Galle customers
A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+5:30 so offers reach Galle customers when they are awake, and the interface can run in Sinhala and Tamil.
- Warehouse and inventory systems
- WhatsApp and SMS notifications
- Logistics and freight partners
- BI and reporting tools
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- Accounting and e-invoicing
- CRM and lead management
- Credit and payment gateways
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
Launch roadmap and success metrics
We launch the journeys that create value first, then add depth. A typical roadmap for a B2B ordering portal in Galle:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for LKR, Visa and Mastercard and Sri Lanka Post from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Galle customers actually buy. |
Success is measured on order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity — tracked on a dashboard you can see from launch day.
Working with our team from Galle
Galle runs on UTC+5:30, the same clock as our engineering team in India. With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Sinhala and Tamil. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Galle clients are served remotely with on-site workshops when the project needs them.
