The case for a B2B ordering portal in Matara
Matara is a commercial centre in Sri Lanka home to about 68,000 people, and one of the places where we build B2B and wholesale portals for local businesses.
Businesses here work in tourism and services; many are based around the city centre.
Logistics are supported by Southern Expressway, which matters when you promise customers fast delivery.
Sri Lanka's online shopping is growing quickly, especially gift delivery and diaspora orders. Reliable island-wide delivery and LankaQR payments build trust.
For a business in Matara, the opportunity is to own the customer relationship: your own B2B ordering portal keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Local details we build into every Matara project
A store that works in Matara respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Everything a Matara shopper sees — price, tax, delivery fee, refund — is in LKR, written the local way.
Language and content
We localise pages, emails and notifications into Sinhala, Tamil and English where your audience needs it.
Local trust signals
Trust is local: familiar names such as Visa and Mastercard and LankaQR and Sri Lanka Post sit next to the buy button.
Domain, phone and contact
A .lk domain (or your own) builds local trust and search relevance. Contact buttons are pre-set with +94, so a customer in Matara taps once to call or message.
Talent and partners nearby
With University of Ruhuna close by, finding people to manage catalogues, content and support after launch is realistic in Matara.
A B2B ordering portal built around your Matara business
Every NNT Mart B2B ordering portal in Matara is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
In Matara we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as fashion, electronics, gifts and groceries that have strong online demand in Sri Lanka.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Features of your B2B ordering portal in Matara
These are the building blocks of a B2B ordering portal. We scope them with you, so you pay for what your Matara operation needs.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Checkout is configured for Visa and Mastercard, LankaQR and FriMi and Genie wallets.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Couriers such as Sri Lanka Post, Domex and Koombiyo plug in alongside your own fleet for Matara orders.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Inventory can sit in Matara, in a partner warehouse or across Sri Lanka, with click-and-collect where customers want it.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Dashboards break sales down by product, customer and neighbourhood of Matara, so you see what to promote.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Storefront language, imagery and navigation are set up for Matara shoppers and available in Sinhala and Tamil.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Bulk import and sync tools mean the Matara team never re-keys stock, prices or descriptions by hand.
Payments customers in Matara expect
Checkout is where most online sales are won or lost. In Sri Lanka, customers expect to pay with Visa and Mastercard, LankaQR and FriMi and Genie wallets, and many also look for Koko BNPL, cash on delivery and bank transfer.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Sri Lankan rupee (LKR).
Zone-based payment rules let you offer different options for the city centre than for outer parts of Matara.
- Cash on delivery
- LankaQR
- FriMi and Genie wallets
- Koko BNPL
- Visa and Mastercard
- Bank transfer
Delivery and fulfilment from Matara
Your B2B ordering portal can book shipments and share tracking with Sri Lanka Post, Domex, Koombiyo, Pronto Lanka and Prompt Xpress, or route orders to your own riders and stores across Matara.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — Southern Expressway — makes regional and national dispatch from Matara practical.
Selling online legally in Sri Lanka
For Matara sellers, tax first: Sri Lankan VAT is 18% after the 2024 reforms, administered by the Inland Revenue Department.
Two frameworks shape the build: the Personal Data Protection Act No. 9 of 2022, being phased in, and the Consumer Affairs Authority Act No. 9 of 2003.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Sri Lanka.
Your own store alongside Daraz.lk and Kapruka
Selling in Matara through Daraz.lk, Kapruka and ikman.lk gets you reach quickly, yet the buyer belongs to the platform, not to you.
Your B2B ordering portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Industries in Matara we work with
Popular online categories in Sri Lanka include fashion, electronics, gifts, groceries, tea and spices and home. Local demand in Matara is shaped by tourism and services, so we often design catalogues and B2B ordering around those sectors. In Matara, we most often build B2B and wholesale portals for:
Wholesalers
Wholesalers get business accounts plus quick and bulk ordering workflows tailored to their operations.
FMCG distributors
We map how FMCG distributors sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Industrial suppliers
For industrial suppliers, we usually start with quotes and approvals, then add CRM and lead management once orders are flowing.
Electrical and hardware traders
Catalogue, pricing and fulfilment rules designed for electrical and hardware traders in Matara, connected to the systems you already use.
Medical and institutional suppliers
Medical and institutional suppliers get credit and payments plus business accounts workflows tailored to their operations.
Dealer networks
We map how dealer networks sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Add a mobile app for Matara customers
A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
Apps are published under your own developer accounts and share the same backend as your B2B ordering portal, so offers, stock and orders are always consistent between web and mobile.
Push notifications can be timed to UTC+5:30 so offers reach Matara customers when they are awake, and the interface can run in Sinhala and Tamil.
- Warehouse and inventory systems
- CRM and lead management
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- Credit and payment gateways
- WhatsApp and SMS notifications
- BI and reporting tools
- Logistics and freight partners
- Accounting and e-invoicing
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
From first demo to growth in Matara
Value first, depth later. For a B2B ordering portal serving Matara, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for LKR, Visa and Mastercard and Sri Lanka Post from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Matara customers actually buy. |
Success is measured on order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity — tracked on a dashboard you can see from launch day.
How Matara clients work with us
Our team covers UTC+5:30 — the same clock as our engineers in India — through three 8-hour shifts, so a Matara client always reaches someone during the local working day.
Project communication is in English; storefront content can be produced in Sinhala and Tamil. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Matara clients are served remotely with on-site workshops when the project needs them.
