Why Kandy businesses are investing in B2B and wholesale portals
Kandy is a second largest city in sri lanka, with a population of roughly 120,000, and one of the markets in Sri Lanka where we build B2B and wholesale portals.
The local economy is driven by tourism and tea industry, and commercial activity concentrates around the city centre.
Logistics are supported by Highway links, which matters when you promise customers fast delivery.
Sri Lanka's online shopping is growing quickly, especially gift delivery and diaspora orders. Reliable island-wide delivery and LankaQR payments build trust.
Shoppers and trade buyers in Kandy already compare options on their phones; a B2B ordering portal that loads fast, shows accurate stock and accepts Visa and Mastercard turns that research into orders.
What makes a Kandy store feel local
A store that works in Kandy respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Prices, taxes, shipping and refunds are shown in Sri Lankan rupee (LKR), formatted the way Kandy customers read them.
Language and content
Storefront copy, product pages and emails can run in Sinhala, Tamil and English, with local date and number formats.
Local trust signals
Badges for Visa and Mastercard and LankaQR, Sri Lanka Post delivery and clear return terms reassure first-time buyers in Kandy.
Domain, phone and contact
Using .lk where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +94, so a customer in Kandy taps once to call or message.
Talent and partners nearby
Kandy draws on University of Peradeniya, which means plenty of local staff, interns and technology partners to run the store after launch.
Custom-built for how you sell in Kandy
Whatever your business sells in Kandy, N&T Software designs and develops the B2B ordering portal and the matching mobile app exactly to your requirements — your catalogue, your prices, your payment and delivery rules.
In Kandy we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as fashion, electronics, gifts and groceries that have strong online demand in Sri Lanka.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Core modules we build for Kandy clients
These are the building blocks of a B2B ordering portal. We scope them with you, so you pay for what your Kandy operation needs.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Pages, search filters and wording are tuned to how people in Kandy look for products, in Sinhala and Tamil if your audience needs it.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Bulk import and sync tools mean the Kandy team never re-keys stock, prices or descriptions by hand.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Payment steps are built around Visa and Mastercard, LankaQR and FriMi and Genie wallets, the options shoppers here already trust.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Shipping rules can use Sri Lanka Post, Domex and Koombiyo as well as your own delivery staff in Kandy.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Inventory can sit in Kandy, in a partner warehouse or across Sri Lanka, with click-and-collect where customers want it.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Dashboards break sales down by product, customer and neighbourhood of Kandy, so you see what to promote.
How Kandy customers pay online
A store that serves Kandy should let customers pay the way they do offline: Visa and Mastercard, LankaQR, FriMi and Genie wallets and Koko BNPL.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Sri Lankan rupee (LKR).
For Kandy customers ordering from the city centre, cash-on-delivery and pay-on-pickup rules can be set per delivery zone.
- LankaQR
- Bank transfer
- Visa and Mastercard
- Koko BNPL
- FriMi and Genie wallets
- Cash on delivery
Fulfilment options for Kandy orders
Your B2B ordering portal can book shipments and share tracking with Sri Lanka Post, Domex, Koombiyo, Pronto Lanka and Prompt Xpress, or route orders to your own riders and stores across Kandy.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — Highway links — makes regional and national dispatch from Kandy practical.
Rules Kandy sellers must respect online
Tax basics: Sri Lankan VAT is 18% after the 2024 reforms, administered by the Inland Revenue Department.
Two frameworks shape the build: the Personal Data Protection Act No. 9 of 2022, being phased in, and the Consumer Affairs Authority Act No. 9 of 2003.
Controls we implement include compliant invoices, consent capture, policy pages, restricted staff access and audit trails. Please confirm the final legal and tax position with a local adviser in Kandy.
Marketplaces vs. your own B2B ordering portal in Kandy
Daraz.lk, Kapruka and ikman.lk are where many shoppers in Kandy start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
Your B2B ordering portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Industries in Kandy we work with
Popular online categories in Sri Lanka include fashion, electronics, gifts, groceries, tea and spices and home. Local demand in Kandy is shaped by tourism and tea industry, so we often design catalogues and B2B ordering around those sectors. In Kandy, we most often build B2B and wholesale portals for:
Wholesalers
We map how wholesalers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
FMCG distributors
For FMCG distributors, we usually start with quick and bulk ordering, then add accounting and e-invoicing once orders are flowing.
Industrial suppliers
Catalogue, pricing and fulfilment rules designed for industrial suppliers in Kandy, connected to the systems you already use.
Electrical and hardware traders
Electrical and hardware traders get quotes and approvals plus sales-team tools workflows tailored to their operations.
Medical and institutional suppliers
We map how medical and institutional suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Dealer networks
For dealer networks, we usually start with business accounts, then add logistics and freight partners once orders are flowing.
Mobile commerce in Kandy
A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Kandy time (UTC+5:30), in Sinhala and Tamil if you want.
- Logistics and freight partners
- WhatsApp and SMS notifications
- Credit and payment gateways
- BI and reporting tools
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- CRM and lead management
- Accounting and e-invoicing
- Warehouse and inventory systems
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your B2B ordering portal
We launch the journeys that create value first, then add depth. A typical roadmap for a B2B ordering portal in Kandy:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for LKR, Visa and Mastercard and Sri Lanka Post from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Kandy customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Kandy results are visible, not promised.
Working with our team from Kandy
Kandy runs on UTC+5:30, the same clock as our engineering team in India. With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
We work in English and can deliver storefront content in Sinhala and Tamil. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your B2B ordering portal.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Kandy clients are served remotely with on-site workshops when the project needs them.
