The case for a B2B ordering portal in St. Gallen
St. Gallen is a commercial centre in Switzerland where around 79,000 people live and shop, and one of the places where we build B2B and wholesale portals for local businesses.
Businesses here work in textiles, insurance and business school; many are based around the city centre.
Logistics are supported by St. Gallen–Altenrhein Airport, which matters when you promise customers fast delivery.
Switzerland has very high spending per online shopper and expects multilingual stores in German, French and Italian. TWINT and invoice payment are must-haves.
That is why more companies in St. Gallen are moving from phone, WhatsApp and spreadsheet orders to a proper B2B ordering portal — one place where products, prices, payments, orders and customers are managed together.
What makes a St. Gallen store feel local
A store that works in St. Gallen respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Everything a St. Gallen shopper sees — price, tax, delivery fee, refund — is in CHF, written the local way.
Language and content
Content can be produced in German, French and Italian, so a St. Gallen customer reads the store in the language they use at home.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in St. Gallen recognise: TWINT and PostFinance Card and delivery through Swiss Post.
Domain, phone and contact
Using .ch where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +41 calling code so customers reach you without dialling errors.
Talent and partners nearby
With University of St. Gallen close by, finding people to manage catalogues, content and support after launch is realistic in St. Gallen.
Designed to your requirements, not a template
Every NNT Mart B2B ordering portal in St. Gallen is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
In St. Gallen we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as electronics, fashion, watches and luxury and groceries that have strong online demand in Switzerland.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Core modules we build for St. Gallen clients
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your St. Gallen business sells.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Customers in St. Gallen can pay with TWINT, PostFinance Card and Visa and Mastercard, with receipts and refunds handled in the same admin.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Delivery can be booked through Swiss Post, DPD Switzerland and Planzer or dispatched by your own riders around St. Gallen.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Multiple stock points in Switzerland are supported, so a St. Gallen order ships from the nearest one.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Revenue reports by product, repeat buyer and delivery area of St. Gallen guide stock and marketing decisions.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Content and design can follow how customers in St. Gallen search and buy, including German and French where you need it.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Product data imports from your existing sheets or ERP, so St. Gallen teams do not re-type thousands of items.
Payments customers in St. Gallen expect
Shoppers in St. Gallen rarely abandon a cart over price alone — they leave when their usual method is missing. Here that means TWINT, PostFinance Card and Visa and Mastercard, then invoice payment, PayPal and Apple Pay.
Provider approval, settlement time and fees differ by business type, so we shortlist gateways with you, then wire up status updates, refunds and reconciliation in CHF — card details stay with the provider.
Zone-based payment rules let you offer different options for the city centre than for outer parts of St. Gallen.
- PayPal
- Invoice payment
- PostFinance Card
- Apple Pay
- TWINT
- Visa and Mastercard
Delivery and fulfilment from St. Gallen
Your B2B ordering portal can book shipments and share tracking with Swiss Post, DPD Switzerland, Planzer, DHL Express and Quickpac, or route orders to your own riders and stores across St. Gallen.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Connectivity in the area — St. Gallen–Altenrhein Airport — makes regional and national dispatch from St. Gallen practical.
Compliance built into your B2B ordering portal
Swiss VAT (MWST/TVA) is 8.1% standard with 2.6% and 3.8% reduced rates; foreign sellers above the threshold must register.
On privacy we design around the revised Federal Act on Data Protection (nFADP), in force since September 2023; on consumer rights the store reflects the Swiss Code of Obligations and the Unfair Competition Act (UWG), which require clear identification and pricing.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Switzerland.
Your own store alongside Digitec Galaxus and Zalando
Digitec Galaxus, Zalando and Brack.ch are where many shoppers in St. Gallen start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
Your B2B ordering portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Industries in St. Gallen we work with
Popular online categories in Switzerland include electronics, fashion, watches and luxury, groceries, home and sports. Local demand in St. Gallen is shaped by textiles, insurance and business school, so we often design catalogues and B2B ordering around those sectors. In St. Gallen, we most often build B2B and wholesale portals for:
Wholesalers
Wholesalers get business accounts plus quick and bulk ordering workflows tailored to their operations.
FMCG distributors
We map how FMCG distributors sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Industrial suppliers
For industrial suppliers, we usually start with quotes and approvals, then add CRM and lead management once orders are flowing.
Electrical and hardware traders
Catalogue, pricing and fulfilment rules designed for electrical and hardware traders in St. Gallen, connected to the systems you already use.
Medical and institutional suppliers
Medical and institutional suppliers get credit and payments plus business accounts workflows tailored to their operations.
Dealer networks
We map how dealer networks sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Add a mobile app for St. Gallen customers
A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on St. Gallen time (UTC+2), in German and French if you want.
- Credit and payment gateways
- Accounting and e-invoicing
- Warehouse and inventory systems
- BI and reporting tools
- WhatsApp and SMS notifications
- CRM and lead management
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- Logistics and freight partners
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
How we phase your B2B ordering portal
Value first, depth later. For a B2B ordering portal serving St. Gallen, the usual sequence looks like this:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for CHF, TWINT and Swiss Post from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how St. Gallen customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so St. Gallen results are visible, not promised.
Working with our team from St. Gallen
St. Gallen runs on UTC+2, which is 3h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
Project communication is in English; storefront content can be produced in Romansh, Italian and German. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; St. Gallen clients are served remotely with on-site workshops when the project needs them.
