Why Switzerland businesses are investing in B2B and wholesale portals
Switzerland is a market of about 9.1 million people where B2B and wholesale portals are growing fast, with Bern as its capital.
Switzerland has very high spending per online shopper and expects multilingual stores in German, French and Italian. TWINT and invoice payment are must-haves.
Shoppers and trade buyers in Switzerland already compare options on their phones; a B2B ordering portal that loads fast, shows accurate stock and accepts TWINT turns that research into orders.
Localised for Switzerland, not translated into it
Conversion in Switzerland depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
The store speaks Swiss franc: CHF amounts from product page to invoice, so Switzerland buyers never convert in their heads.
Language and content
We localise pages, emails and notifications into German, French and Italian where your audience needs it.
Local trust signals
Badges for TWINT and PostFinance Card, Swiss Post delivery and clear return terms reassure first-time buyers in Switzerland.
Domain, phone and contact
Using .ch where it suits you signals a local business to shoppers and search engines. Click-to-call and WhatsApp buttons use the +41 calling code so customers reach you without dialling errors.
A B2B ordering portal built around your Switzerland business
Every NNT Mart B2B ordering portal in Switzerland is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
In Switzerland we typically work with wholesalers, FMCG distributors, industrial suppliers and electrical and hardware traders, and with sellers in categories such as electronics, fashion, watches and luxury and groceries that have strong online demand in Switzerland.
We start with a requirements meeting, show you a working demo within 24 hours, and only then propose scope, milestones and budget.
Features of your B2B ordering portal in Switzerland
These are the building blocks of a B2B ordering portal. We scope them with you, so you pay for what your Switzerland operation needs.
Business accounts
Registration, KYC and approval, company hierarchies, branches, buyers and approvers with their own permissions. Product data imports from your existing sheets or ERP, so Switzerland teams do not re-type thousands of items.
Contract pricing
Price lists by customer, group or territory, quantity slabs, pack sizes, minimum order values and negotiated rates. Payment steps are built around TWINT, PostFinance Card and Visa and Mastercard, the options shoppers here already trust.
Quick and bulk ordering
SKU-code entry, spreadsheet upload, saved lists, re-order from history and scheduled repeat orders. Shipping rules can use Swiss Post, DPD Switzerland and Planzer as well as your own delivery staff in Switzerland.
Quotes and approvals
Request-for-quotation, counter-offers, purchase-order upload and multi-level approval before submission. Inventory can sit in Switzerland, in a partner warehouse or across Switzerland, with click-and-collect where customers want it.
Credit and payments
Online payment, credit limits, pay-later terms, outstanding statements and payment reminders where approved. Dashboards break sales down by product, customer and neighbourhood of Switzerland, so you see what to promote.
Sales-team tools
Order on behalf of customers, territory assignment, visit notes and performance dashboards for representatives. Storefront language, imagery and navigation are set up for Switzerland shoppers and available in German and French.
Businesses that use NNT Mart in Switzerland
Popular online categories in Switzerland include electronics, fashion, watches and luxury, groceries, home and sports. In Switzerland, we most often build B2B and wholesale portals for:
Wholesalers
Catalogue, pricing and fulfilment rules designed for wholesalers in Switzerland, connected to the systems you already use.
FMCG distributors
FMCG distributors get contract pricing plus quotes and approvals workflows tailored to their operations.
Industrial suppliers
We map how industrial suppliers sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Electrical and hardware traders
For electrical and hardware traders, we usually start with credit and payments, then add warehouse and inventory systems once orders are flowing.
Medical and institutional suppliers
Catalogue, pricing and fulfilment rules designed for medical and institutional suppliers in Switzerland, connected to the systems you already use.
Dealer networks
Dealer networks get sales-team tools plus contract pricing workflows tailored to their operations.
Payments customers in Switzerland expect
A B2B ordering portal for Switzerland must support the way people here actually pay: TWINT, PostFinance Card, Visa and Mastercard, invoice payment, PayPal and Apple Pay.
Gateway selection depends on your category and merchant approval; we connect the provider, reconcile payments, automate retries and refunds, and never store raw card data. Prices, taxes and refunds appear in Swiss franc (CHF).
- PayPal
- PostFinance Card
- Apple Pay
- TWINT
- Visa and Mastercard
- Invoice payment
Delivery and fulfilment across Switzerland
Your B2B ordering portal can book shipments and share tracking with Swiss Post, DPD Switzerland, Planzer, DHL Express and Quickpac, or route orders to your own riders and stores.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Owning your channel in Switzerland
Digitec Galaxus, Zalando and Brack.ch are where many shoppers in Switzerland start, which is why sellers list there. The trade-off is commission, limited branding and rules the platform can change overnight.
Your B2B ordering portal becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Selling online legally in Switzerland
On tax: Swiss VAT (MWST/TVA) is 8.1% standard with 2.6% and 3.8% reduced rates; foreign sellers above the threshold must register.
On privacy we design around the revised Federal Act on Data Protection (nFADP), in force since September 2023; on consumer rights the store reflects the Swiss Code of Obligations and the Unfair Competition Act (UWG), which require clear identification and pricing.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser.
Mobile commerce in Switzerland
In Switzerland, shoppers browse on phones first. A dealer and sales-representative app lets buyers re-order in seconds, scan products, check statements and receive scheme announcements, while reps take orders at the counter even with patchy connectivity.
Apps are published under your own developer accounts and share the same backend as your B2B ordering portal, so offers, stock and orders are always consistent between web and mobile.
Order alerts, offers and abandoned-cart reminders go out on Switzerland time (UTC+2), in German and French if you want.
- Warehouse and inventory systems
- CRM and lead management
- Logistics and freight partners
- Accounting and e-invoicing
- BI and reporting tools
- ERP (SAP, Oracle, Microsoft Dynamics, Tally, Zoho)
- WhatsApp and SMS notifications
- Credit and payment gateways
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Switzerland
We launch the journeys that create value first, then add depth. A typical roadmap for a B2B ordering portal in Switzerland:
| Phase | What goes live |
|---|---|
| Launch portal | Accounts, contract pricing, catalogue, ordering and ERP order sync. Configured for CHF, TWINT and Swiss Post from the start. |
| Automate | Quotes, approvals, credit, statements and notifications. |
| Expand | Dealer and sales-rep apps, analytics and new territories. Reviewed against how Switzerland customers actually buy. |
We track order-entry time, share of orders placed online, order accuracy, days sales outstanding, repeat-order frequency and sales-rep productivity on a live dashboard from day one, so Switzerland results are visible, not promised.
Time zones, language and support
Switzerland runs on UTC+2, which is 3h 30m behind India (IST). With three 8-hour shifts we are available 24×7, so meetings, demos and urgent fixes happen in your working hours.
Project communication is in English; storefront content can be produced in Romansh, Italian and German. You get a named lead, direct engineer access and an NDA if you ask.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; clients in Switzerland are served remotely with on-site workshops when the project needs them.
