The case for a custom e-commerce platform in Tezu
Tezu is a commercial centre in Arunachal Pradesh, India home to about 14,000 people, and one of the places where we build custom e-commerce platforms for local businesses.
Lohit district trade town — a business base that increasingly wants to sell online rather than through calls, messages and spreadsheets.
Across Arunachal Pradesh, the economy is shaped by hydropower, horticulture (kiwi, oranges), tourism and handloom, with Itanagar as the state capital.
India has more than 6 crore (60 million) MSMEs registered on the Udyam portal (Ministry of MSME). India has the world's largest real-time payments system in UPI and one of the fastest-growing online shopper bases, increasingly from tier-2 and tier-3 cities. Businesses that own their store — with UPI, COD, regional languages and WhatsApp updates — build loyal customers instead of renting them from marketplaces.
That is why more companies in Tezu are moving from phone, WhatsApp and spreadsheet orders to a proper custom e-commerce platform — one place where products, prices, payments, orders and customers are managed together.
What makes a Tezu store feel local
Conversion in Tezu depends on small local signals — the right currency, the right words and the right payment and courier names.
Currency and pricing
Everything a Tezu shopper sees — price, tax, delivery fee, refund — is in INR, written the local way.
Language and content
Storefront copy, product pages and emails can run in English, Hindi and Nyishi, with local date and number formats.
Local trust signals
Trust is local: familiar names such as UPI (Google Pay, PhonePe, Paytm) and RuPay, Visa and Mastercard cards and Delhivery sit next to the buy button.
Domain, phone and contact
Using .in where it suits you signals a local business to shoppers and search engines. Contact buttons are pre-set with +91, so a customer in Tezu taps once to call or message.
Custom-built for how you sell in Tezu
Whatever your business sells in Tezu, N&T Software designs and develops the custom e-commerce platform and the matching mobile app exactly to your requirements — your catalogue, your prices, your payment and delivery rules.
In Tezu we typically work with enterprises with complex catalogues, multi-brand groups, businesses outgrowing SaaS platforms and companies migrating legacy stores, and with sellers in categories such as mobiles and electronics, fashion and ethnic wear, beauty and personal care and groceries and FMCG that have strong online demand across India.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your custom e-commerce platform in Tezu
Nothing here is fixed: modules are switched on, reshaped or built from scratch around how your Tezu business sells.
Custom workflows
Product configurators, made-to-order flows, approvals, contracts and industry-specific rules. Couriers such as Delhivery, Blue Dart and Shiprocket plug in alongside your own fleet for Tezu orders.
Headless architecture
API-first commerce with a fast front end, so web, app, kiosk and marketplace channels share one backend. Inventory can sit in Tezu, in a partner warehouse or across Arunachal Pradesh, with click-and-collect where customers want it.
Multi-entity operations
Multiple brands, companies, warehouses, currencies and tax registrations on one platform. Reports show which products, customers and areas of Tezu drive revenue.
Deep integrations
ERP, PIM, WMS, CRM, POS, accounting and legacy systems with reliable, monitored data sync. Content and design can follow how customers in Tezu search and buy, including English and Hindi where you need it.
Migration
Move from older platforms with product, customer and order history, SEO-safe redirects and parallel runs. Product data imports from your existing sheets or ERP, so Tezu teams do not re-type thousands of items.
Performance and security
Caching, CDN, load testing, security hardening, audit logs and cloud infrastructure as code. Payment steps are built around UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking, the options shoppers here already trust.
Who we build for in Tezu
Popular online categories in India include mobiles and electronics, fashion and ethnic wear, beauty and personal care, groceries and FMCG, home and kitchen and B2B industrial supplies. Lohit district trade town — which shapes what local businesses need online. In Tezu, we most often build custom e-commerce platforms for:
Enterprises with complex catalogues
Catalogue, pricing and fulfilment rules designed for enterprises with complex catalogues in Tezu, connected to the systems you already use.
Multi-brand groups
Multi-brand groups get headless architecture plus deep integrations workflows tailored to their operations.
Businesses outgrowing SaaS platforms
We map how businesses outgrowing SaaS platforms sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Companies migrating legacy stores
For companies migrating legacy stores, we usually start with migration, then add POS and store systems once orders are flowing.
Regulated sectors
Catalogue, pricing and fulfilment rules designed for regulated sectors in Tezu, connected to the systems you already use.
High-traffic retailers
High-traffic retailers get performance and security plus headless architecture workflows tailored to their operations.
Checkout and payment methods for Tezu
A custom e-commerce platform for Tezu must support the way people here actually pay: UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards, net banking, cash on delivery, EMI and cardless EMI and wallets and UPI AutoPay for subscriptions.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Indian rupee (INR) with GST-ready invoices.
- Net banking
- RuPay, Visa and Mastercard cards
- Cash on delivery
- Wallets and UPI AutoPay for subscriptions
- UPI (Google Pay, PhonePe, Paytm)
- EMI and cardless EMI
Shipping, couriers and local delivery in Tezu
Your custom e-commerce platform can book shipments and share tracking with Delhivery, Blue Dart, Shiprocket, DTDC, Xpressbees, Ecom Express and India Post, or route orders to your own riders and stores across Tezu.
We set up shipping zones, cut-off times, free-shipping thresholds, cash-collection rules and returns so the promise on the product page matches what your team can deliver.
Your own store alongside Amazon.in and Flipkart
Many Tezu sellers already list on Amazon.in, Flipkart, Meesho, Myntra, Nykaa, JioMart and ONDC network apps. Those channels bring traffic, but they also take commission, control the customer relationship and change rules without notice.
Your custom e-commerce platform becomes the hub: marketplaces and social shops become extra outlets fed from one catalogue, while repeat customers buy directly from you at better margins.
Compliance built into your custom e-commerce platform
For Tezu sellers, tax first: India levies GST, rationalised in September 2025 into main slabs of 5% and 18% with a 40% rate for select goods; e-commerce operators collect TCS, and e-invoicing and e-way bills apply above set thresholds.
Businesses registered in Arunachal Pradesh carry GST state code 12 in their GSTIN, and intra-state sales are billed as CGST + SGST while sales to other states are billed as IGST.
On privacy we design around the Digital Personal Data Protection Act 2023 and the DPDP Rules 2025, alongside the IT Act 2000; on consumer rights the store reflects the Consumer Protection (E-Commerce) Rules 2020, which require seller details, country of origin, grievance officers and clear return and refund policies, plus the Legal Metrology rules on product labelling.
We build the technical controls — tax-inclusive pricing, compliant invoices, consent banners, terms and return pages, data-access roles and audit logs. We are not a law firm, so final legal and tax positions should be confirmed with your own adviser in Arunachal Pradesh.
Add a mobile app for Tezu customers
Phones carry most traffic in India. Because the platform is API-first, customer, staff and partner mobile apps can be added at any point without rebuilding the backend.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Push notifications can be timed to UTC+5:30 so offers reach Tezu customers when they are awake, and the interface can run in English and Hindi.
- WMS and 3PL systems
- PIM and DAM
- BI and data warehouses
- Identity and SSO
- POS and store systems
- SAP, Oracle, Microsoft Dynamics and Odoo ERPs
- Cloud platforms (AWS, Azure, GCP)
- Search engines (Elasticsearch, Algolia)
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Tezu
We launch the journeys that create value first, then add depth. A typical roadmap for a custom e-commerce platform in Tezu:
| Phase | What goes live |
|---|---|
| Foundation | Architecture, core commerce, priority integrations and migration. Configured for INR, UPI (Google Pay, PhonePe, Paytm) and Delhivery from the start. |
| Differentiate | Custom workflows, configurators and automation. |
| Optimise | Performance, new channels, apps and continuous enhancement. Reviewed against how Tezu customers actually buy. |
We track page load and API response times, uptime, order-sync accuracy, manual-work hours saved, release frequency and total cost of ownership on a live dashboard from day one, so Tezu results are visible, not promised.
Time zones, language and support
Our team covers UTC+5:30 — the same clock as our engineers in India — through three 8-hour shifts, so a Tezu client always reaches someone during the local working day.
We work in English and can deliver storefront content in English, Hindi and Nyishi. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your custom e-commerce platform.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Tezu clients are served remotely with on-site workshops when the project needs them.
