Why Tezu businesses are investing in multi-vendor marketplaces
Tezu is a commercial centre in Arunachal Pradesh, India where around 14,000 people live and shop, and one of the places where we build multi-vendor marketplaces for local businesses.
Lohit district trade town — a business base that increasingly wants to sell online rather than through calls, messages and spreadsheets.
Across Arunachal Pradesh, the economy is shaped by hydropower, horticulture (kiwi, oranges), tourism and handloom, with Itanagar as the state capital.
India has more than 6 crore (60 million) MSMEs registered on the Udyam portal (Ministry of MSME). India has the world's largest real-time payments system in UPI and one of the fastest-growing online shopper bases, increasingly from tier-2 and tier-3 cities. Businesses that own their store — with UPI, COD, regional languages and WhatsApp updates — build loyal customers instead of renting them from marketplaces.
For a business in Tezu, the opportunity is to own the customer relationship: your own multi-vendor marketplace keeps your margin, your data and your brand, while marketplaces and social channels become additional sales routes instead of the only one.
Localised for Tezu, not translated into it
A store that works in Tezu respects local habits as well as local law. These are the details we configure first.
Currency and pricing
Everything a Tezu shopper sees — price, tax, delivery fee, refund — is in INR, written the local way.
Language and content
Content can be produced in English, Hindi and Nyishi, so a Tezu customer reads the store in the language they use at home.
Local trust signals
We add the payment logos, courier names and policy pages shoppers in Tezu recognise: UPI (Google Pay, PhonePe, Paytm) and RuPay, Visa and Mastercard cards and delivery through Delhivery.
Domain, phone and contact
A .in domain (or your own) builds local trust and search relevance. Click-to-call and WhatsApp buttons use the +91 calling code so customers reach you without dialling errors.
Custom-built for how you sell in Tezu
Every NNT Mart multi-vendor marketplace in Tezu is engineered to the client's own brief — the web platform, the admin panel and, when you need one, a mobile application built for your workflow.
Typical clients include regional seller networks, B2B supplier platforms, service-provider marketplaces and institutional procurement platforms. Categories that sell especially well online in India — mobiles and electronics, fashion and ethnic wear, beauty and personal care and groceries and FMCG — get catalogue structures and filters designed for them.
Before any commitment you get a free requirements meeting, a demo built on your use case and a proposal priced to your budget.
Features of your multi-vendor marketplace in Tezu
These are the building blocks of a multi-vendor marketplace. We scope them with you, so you pay for what your Tezu operation needs.
Vendor onboarding
Application, document verification, agreements, approval and seller dashboards with team access. Revenue reports by product, repeat buyer and delivery area of Tezu guide stock and marketing decisions.
Catalogue governance
Listing templates, moderation queues, category rules, image standards and duplicate detection. Storefront language, imagery and navigation are set up for Tezu shoppers and available in English and Hindi.
Commission engine
Commissions and fees by vendor, category, product or transaction, with promotions funded by either party. Bulk import and sync tools mean the Tezu team never re-keys stock, prices or descriptions by hand.
Order routing
Split carts, vendor-wise fulfilment, shipping rules, service areas and delivery tracking. Checkout is configured for UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards and net banking.
Settlements
Payout calculations, reconciliation reports and integration with split-payment providers where permitted. Couriers such as Delhivery, Blue Dart and Shiprocket plug in alongside your own fleet for Tezu orders.
Trust and support
Ratings, reviews, returns, disputes, seller performance scores and customer-support workflows. Multiple stock points in Arunachal Pradesh are supported, so a Tezu order ships from the nearest one.
Who we build for in Tezu
Popular online categories in India include mobiles and electronics, fashion and ethnic wear, beauty and personal care, groceries and FMCG, home and kitchen and B2B industrial supplies. Lohit district trade town — which shapes what local businesses need online. In Tezu, we most often build multi-vendor marketplaces for:
Industry-specific marketplaces
For industry-specific marketplaces, we usually start with catalogue governance, then add split-payment and escrow providers once orders are flowing.
Regional seller networks
Catalogue, pricing and fulfilment rules designed for regional seller networks in Tezu, connected to the systems you already use.
B2B supplier platforms
B2B supplier platforms get commission engine plus settlements workflows tailored to their operations.
Service-provider marketplaces
We map how service-provider marketplaces sell today and digitise it end to end — from enquiry and order to payment, dispatch and repeat purchase.
Institutional procurement platforms
For institutional procurement platforms, we usually start with trust and support, then add search and recommendation engines once orders are flowing.
Artisan and curated brand marketplaces
Catalogue, pricing and fulfilment rules designed for artisan and curated brand marketplaces in Tezu, connected to the systems you already use.
Getting paid online in Tezu
A store that serves Tezu should let customers pay the way they do offline: UPI (Google Pay, PhonePe, Paytm), RuPay, Visa and Mastercard cards, net banking and cash on delivery.
We integrate suitable gateways and providers for your business category and merchant eligibility, handle payment status, failed-payment retries and refunds, and keep sensitive card data with the provider rather than on your servers. All amounts are shown in Indian rupee (INR) with GST-ready invoices.
- UPI (Google Pay, PhonePe, Paytm)
- Wallets and UPI AutoPay for subscriptions
- EMI and cardless EMI
- Net banking
- Cash on delivery
- RuPay, Visa and Mastercard cards
Shipping, couriers and local delivery in Tezu
Your multi-vendor marketplace can book shipments and share tracking with Delhivery, Blue Dart, Shiprocket, DTDC, Xpressbees, Ecom Express and India Post, or route orders to your own riders and stores across Tezu.
Delivery rules can price by distance, weight, postcode or zone, offer same-day slots in dense areas, and switch on pickup points or click-and-collect where customers prefer them.
Tezu sellers: marketplace plus your own store
For a Tezu business, Amazon.in, Flipkart, Meesho and Myntra are useful shop windows — but fees, ranking changes and shared customer data limit how far you can grow on them alone.
With your own multi-vendor marketplace you keep the customer data, set the offers and the packaging, and still push stock to marketplaces from a single admin.
Selling online legally in Arunachal Pradesh
Tax basics: India levies GST, rationalised in September 2025 into main slabs of 5% and 18% with a 40% rate for select goods; e-commerce operators collect TCS, and e-invoicing and e-way bills apply above set thresholds.
Businesses registered in Arunachal Pradesh carry GST state code 12 in their GSTIN, and intra-state sales are billed as CGST + SGST while sales to other states are billed as IGST.
Two frameworks shape the build: the Digital Personal Data Protection Act 2023 and the DPDP Rules 2025, alongside the IT Act 2000, and the Consumer Protection (E-Commerce) Rules 2020, which require seller details, country of origin, grievance officers and clear return and refund policies, plus the Legal Metrology rules on product labelling.
Our job is the engineering: price display with tax, invoice numbering, cookie and marketing consent, return and terms pages, role-based access and logs. Legal and tax conclusions stay with your own adviser in Arunachal Pradesh.
Add a mobile app for Tezu customers
Separate buyer and seller apps let customers shop and track orders while vendors manage listings, accept orders and see payouts from their phones.
One backend serves the website and the apps, and the apps ship under your own Google Play and App Store accounts — so what you change once appears everywhere.
Order alerts, offers and abandoned-cart reminders go out on Tezu time (UTC+5:30), in English and Hindi if you want.
- CRM and helpdesk
- Search and recommendation engines
- Analytics and BI
- Tax and invoicing systems
- WhatsApp and push notifications
- KYC and business verification
- Logistics aggregators
- Split-payment and escrow providers
Integrations above are examples; we connect any system that offers a suitable API, database access or approved import and export process.
A phased launch plan for Tezu
We launch the journeys that create value first, then add depth. A typical roadmap for a multi-vendor marketplace in Tezu:
| Phase | What goes live |
|---|---|
| Pilot marketplace | Seller onboarding, catalogue, checkout, order routing and basic payouts. Configured for INR, UPI (Google Pay, PhonePe, Paytm) and Delhivery from the start. |
| Govern and grow | Moderation, commissions, promotions, reviews and dispute handling. |
| Scale | Buyer and seller apps, new categories, cities and service areas. Reviewed against how Tezu customers actually buy. |
We track active sellers, GMV and take rate, listing approval time, order defect rate, seller payout accuracy and buyer repeat rate on a live dashboard from day one, so Tezu results are visible, not promised.
Working with our team from Tezu
Our team covers UTC+5:30 — the same clock as our engineers in India — through three 8-hour shifts, so a Tezu client always reaches someone during the local working day.
We work in English and can deliver storefront content in English, Hindi and Nyishi. NDAs are signed on request, and you get a named project lead plus direct access to the engineers building your multi-vendor marketplace.
Our head office is in Chhapi, Gujarat, with an office in Hyderabad and representation in Nigeria, South Africa, Ethiopia and Zambia; Tezu clients are served remotely with on-site workshops when the project needs them.
